Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,564 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,564 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 300,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kong, Non-stop dogwear, K9 Sport Sack, ChuckIt! and more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 7th June 2026

2116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great piece of kit. Quickly delivered. Very happy.”

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Posted 5 years ago

Thanks for your review! :)

Posted 5 years ago

“So far we have found this lead really useful with our springer. We tend to get out to see the sunrise so the reflective strips are very useful and being able to wear cross body so hands are free is helpful, especially when with the kids too. When holding the lead in the traditional sense it is comfortable. Being able to easily adjust is great.”

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Posted 5 years ago

Thanks for your review Eleanor! I'm so pleased the reflective aspects of the leash are coming in handy!

Posted 5 years ago

“Great quality products with speedy delivery. Recommended.”

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Posted 5 years ago

Thanks for the kind review Gem!

Posted 5 years ago

“Excellent service. Arrived very quickly”

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Posted 5 years ago

Thanks for your kind review Alison!

Posted 5 years ago

“Looks good and does the job.. Fits securely”

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Posted 5 years ago

Hi Mrs Wilby! Thank you so much for the kind review and for sharing photos - your pooch is so adorable, the whole office had to stop to have a look! That harness looks perfect, and I'm thrilled it fits nicely :)

Posted 5 years ago

“Excellent value for money ,quick delivery,very friendly staff. Would certainly buy from them again and recommend them.”

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Posted 5 years ago

Thanks so much for the kind words Carol! We try our best, and I'm so glad to hear you'll recommend us in the future :)

Posted 5 years ago

“Really easy shopping and fast delivery! No issues whatsoever, thank you”

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Posted 5 years ago

Thank you so much for this review!

Posted 5 years ago

“Excellent service from Mountain Dog, and also first class products. Will definitely shop there from now one.”

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Posted 5 years ago

Thank you for the kind words Francine! I'm thrilled our service first time round has made you a repeat customer - we can't wait to see your next order!

Posted 5 years ago

“Great service. Great coat!”

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Posted 5 years ago

Thank you so much for this review Laura!

Posted 5 years ago

“This is a really great dog harness, well made and comfortable for our pup. Well worth the money, I would recommend to anyone looking for a quality piece of dog kit.”

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Posted 5 years ago

Hey Robert, thanks for your review and this absolutely gorgeous photo! The bright colour looks amazing on black fur!

Posted 5 years ago

“Excellent and very well designed .”

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Posted 5 years ago

Thanks for your review! I'm so glad you like the design of the Front Range Harness :)

Posted 5 years ago

“I use this light at night on my dog when hes working Woodlands, clearfells and open hill. Even though hes using a gps collar, it's great to be able to see him visually with the orbilock and watch him work. Its also adds to his safety while working next to roads as he is visible to traffic.”

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Posted 5 years ago

Thanks for your review! We love the Orbiloc lights for night-time walks and I'm glad to hear you love yours too! :)

Posted 5 years ago

“Super service from Julia at mountain dog ltd , very knowledgeable about all the products . Fast speedy & efficient postage , highly recommended”

Mountain Dog 5 star review on 4th February 2021

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Posted 5 years ago

Thanks for the kind review Paul, especially the kind words about Julia :) That Front Range harness looks great on!

Posted 5 years ago

“I found the product at a good price as I use Mushers quite a lot Order placed and item arrived really quickly thanks a lot”

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Posted 5 years ago

Thank you for your review - Mushers is one of our most popular products so we try to stay stocked up for regular users!

Posted 5 years ago

“This is a great coat lovely material well made and the dog loves it. . A good quality product”

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Posted 5 years ago

That coat looks beautiful on Sara! I'm so glad you're happy with its fit and quality :)

Posted 5 years ago

“Excellent service at sensible prices.”

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Posted 5 years ago

Thank you for your review Robert :)

Posted 5 years ago

“It's nice to deal with a small company with real people behind it - people you can talk to and who clearly know their stuff. The products stocked are clearly serious products that are up to the job - the names says it all "Mountain Dog". I've always had prompt service and no problems if anything has had to be returned for wrong size etc.”

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Posted 5 years ago

Hi Jon, thanks so much for this kind review! We try our best to offer the biggest and best range of products for dog and human adventures alike, and I'm so glad to hear you're happy with our range and our service :)

Posted 5 years ago

“Order arrived really quickly and was packaged tray well too.”

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Posted 5 years ago

Hi Susan, thanks for your review! I hope you and your pooch enjoy the new harness!

Posted 5 years ago

“Great product, came to me quickly. Looks as described.”

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Posted 5 years ago

“Very efficient service, great website, good knowledge of their products too.”

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Posted 5 years ago

Thank you for your kind review Sue! :)

Posted 5 years ago

Mountain Dog is rated 4.9 based on 6,564 reviews