Login
Start Free Trial Are you a business? Click Here

Mountain Dog Reviews

4.9 Rating 6,211 Reviews
99 %
of reviewers recommend Mountain Dog
4.9
Based on 6,211 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Mountain Dog Reviews

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Great ruffwear cooling collar and fantastic delivery service thank you
Helpful Report
Posted 2 days ago
Excellent service from MD & im super happy with my Ruffwear purchase.
Helpful Report
Posted 4 days ago
Very well packaged and arrived on time pleased with my product thankyou mountain dog
Helpful Report
Posted 4 days ago
Thank you so much for your kind review Craig!
Posted 3 days ago
Excellent customer service, great selection of products, fast delivery. Thank you!
Helpful Report
Posted 5 days ago
Wonderful to hear! Thank you so much Alla!
Posted 3 days ago
Excellent company to deal with. Quick delivery and frequent updates on delivery status. Had just the items I was looking for at a good price.
Helpful Report
Posted 6 days ago
Thank you so much Gwyneth!
Posted 3 days ago
Delivery at the speed of light, thank you.
Helpful Report
Posted 6 days ago
Wonderful! Thank you so much Jennie!
Posted 3 days ago
Excellent service,
Helpful Report
Posted 6 days ago
Thank you so much Nick!
Posted 3 days ago
Very pleased with the service thank you. The website described the product accurately and the harness fitted our dog perfectly when it arrived. The price was competitive. Delivery was fast and I was kept informed of the ETA. Very pleased with the entire service thank you 😊
Helpful Report
Posted 1 week ago
Wonderful to hear Jonathan! Thank you so much for your review!
Posted 1 week ago
Quick delivery, no issues, great guidance on the sizing.
Helpful Report
Posted 1 week ago
Great to hear everything worked so well for you Sarah! Thank you so much for your review!
Posted 1 week ago
The staff member I spoke with was exceptionally helpful in assisting me to make the right choice of gear for our new rescue dog who we had to fit for harnesses, collar and lead without him being with us yet. He was personable and friendly and no question from me was too much or a hassle. You could tell he genuinely cared that our pup got the right gear. I felt confident in making my choices and purchased several items to try. I love that its a small company, and the selection and quality of stock is excellent. Delivery was swift and easy. I will be a regular customer in future! Thanks!
Helpful Report
Posted 1 week ago
Thank you so much for your lovely words for support Brenna!
Posted 1 week ago
Decided to buy one of these dog leads and collars as they were on sale. Fantastic quality and a beautiful design. Quick delivery too.
Helpful Report
Posted 1 week ago
Wonderful to hear you're so pleased with the DNA Artist collars and leads and our service. Thank you so much!
Posted 1 week ago
Excellent stuff thank you for stocking DNA dog wear, love to support UK brands. Really liked the 2m CaniX bungee- has also dried out nicely when it got wet in the river! Also really appreciated the tags being hair ties- as someone who always loses their hair ties it was a nice way to reduce plastic waste by getting something useful!
Mountain Dog 5 star review on 30th June 2025
Helpful Report
Posted 1 week ago
Thank you so much for your wonderful review! Great to hear you're making use of the bands and saving them from the bin!
Posted 1 week ago
Excellent service from mountain dog, my dog harness arrived very quickly great company, will definitely buy from them again. Thanks.
Helpful Report
Posted 2 weeks ago
Thank you so much for your kind words Jacqueline! Enjoy your new gear!
Posted 2 weeks ago
Highly recommend Mountain Dog.. Excellent customer services when exchange required for a Non Stop Jacket (our error in sizing). Wouldn’t hesitate to use Mountain Dog for other purchases when required.
Helpful Report
Posted 2 weeks ago
Thank you some much Fiona!
Posted 2 weeks ago
I bought two new harnesses and leads for my 2 ESSs as well as the car belt for the boot (not tried out yet). Good quality as you would expect. Am looking forward to walking my two boys with their new gear!
Helpful Report
Posted 2 weeks ago
Thank you so much! Enjoy your new gear!
Posted 2 weeks ago
Great product and prompt service/delivery.
Helpful Report
Posted 2 weeks ago
Wonderful! Thank you so much Derek!
Posted 2 weeks ago
Very good service and very helpful when the harness didn't fit for a quick exchange.
Helpful Report
Posted 2 weeks ago
Lovely to hear! Thank you so much for your kind review!
Posted 2 weeks ago
Excellent service & our little escape artist is now properly contained when out & about.
Helpful Report
Posted 3 weeks ago
Thank you so much! Lovely to hear the Flagline Harness works so well for you
Posted 2 weeks ago
I have ordered from Mountain Dog several times over the last 3-4 years and there has never been any isuues. Good quality and quick delivery.
Helpful Report
Posted 3 weeks ago
So lovely to hear Anja! Thank you so much for your support and for choosing Mountain Dog!
Posted 2 weeks ago
Great product and price bought ruffwear harness and lead . Super fast delivery too thanks
Mountain Dog 5 star review on 16th June 2025
Helpful Report
Posted 3 weeks ago
Wonderful! Thank you so much Paula!
Posted 2 weeks ago
Mountain Dog is rated 4.9 based on 6,211 reviews