Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,561 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,561 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 300,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kong, Non-stop dogwear, K9 Sport Sack, ChuckIt! and more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 7th June 2026

2116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have a rescue dog and this harness is an excellent way to keep her sage and sure as her confidence grows”

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Posted 5 years ago

Thank you for your review Gavin! :)

Posted 5 years ago

“I am so pleased with the Musher dog foot was. I have 4 collies. One of them cut her pad badly. Although it had healed over there was a hard edge to the scar. I used the was on the pad, it softened the edge and it is now healing over. I will use it on all of them in the summer when their pads get dry and cracked. I'll be back for more! Service and delivery excellent. Sally”

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Posted 5 years ago

Thank you for your review Sally! I'm glad our service and delivery were up to standard :)

Posted 5 years ago

“Love the jackets for my dogs the last one latest 14 years ! I did have difficulty getting the correct size this time ,measured my jack Russell but had to send the 1st one back due to it being to big .All 3 of my dogs have a jacket now. I do like the older style better from 3 or 4 years back x”

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Posted 5 years ago

Thank you for your review Andrena :)

Posted 5 years ago

“Great service. Order arrived very quickly”

Mountain Dog 5 star review on 14th February 2021

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Posted 5 years ago

Thank you for your review Margaret!

Posted 5 years ago

“Great service, I bought the wrong size first but it was quickly replaced. Thanks.”

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Posted 5 years ago

Thank you for your review Stewart! I'm glad to hear our exchange process was easy for you to follow :)

Posted 5 years ago

“Simple easy and arrived quickly.”

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Posted 5 years ago

Thank you for your review David :)

Posted 5 years ago

“We are very pleased with our harnesses and dog coats.. good quality thank you”

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Posted 5 years ago

Thank you for your kind review Nicole! I'm so pleased you're happy with all your new products :)

Posted 5 years ago

“Good quality and fit was as expected An adjustable neck would be better for wide necked but short backed dog’s”

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Posted 5 years ago

Thank you for your review Sandra :)

Posted 5 years ago

“Great service.”

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Posted 5 years ago

Thank you for your review Angela :)

Posted 5 years ago

“Purchased a new harness for my 5month old puppy, and it fits lovely and is super easy to use, drys quick, and looks very smart. Would highly recommend to everyone.”

Mountain Dog 5 star review on 12th February 2021

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Posted 5 years ago

Thank you for your review Kerrie. It's lovely to see how much use you're getting out of your new Front Range harness - and it still looks good as new!

Posted 5 years ago

“Fast delivery and good quality harness.”

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Posted 5 years ago

Thank you so much for your review Jeremy :)

Posted 5 years ago

“We were looking for a harness for our Hungarian Vizsla, we looked at lots of different styles and makes...Very pleased with this harness. We have used it for both walking with a lead and with a running lead, she was very happy and comfortable doing both activities. Highly recommend this product.”

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Posted 5 years ago

Thank you for your review! Your Vizla certainly stands out in that lovely Campfire Orange harness and I'm thrilled to hear she's nice and comfortable, no matter what she's doing :)

Posted 5 years ago

“Great service and product ,fast delivery.”

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Posted 5 years ago

Thank you so much for your review Rachel! Your pup looks great in their new harness!

Posted 5 years ago

“A comfy dog harness, although it can be a fight getting the puppies head through the collar 😆 clips on collar would have been better. I bought another one for my old dog.”

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Posted 5 years ago

Thank you for your review! I'm glad you like the harness - we find that lots of treats help with getting the harness on!

Posted 5 years ago

“Great products and first class customer service.”

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Posted 5 years ago

Hi Riccardo, thank you so much for this kind review! I'm so glad you think our service is first-class and hopefully we'll be welcoming you back for another order soon!

Posted 5 years ago

“Good communication from start to finish. Will definitely buy from here again. ☺️🐾🐾”

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Posted 5 years ago

Thank you so much for your kind review Kirsty! Your recommendation means a lot to us :)

Posted 5 years ago

“Exactly what we required to secure our 2 dogs in back of pick up truck, attached to their harness, also able to remove carabiner to upgrade to bigger or smaller to suit individual dogs size. Perfect”

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Posted 5 years ago

Thank you for your kind review! It's good to hear your dogs are nice and safe in the back of your truck, ready for adventures :)

Posted 5 years ago

“Great service. Easy to view website. Ray to order and the dog thinks her new harness is brilliant!”

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Posted 5 years ago

Thank you for your review Jon! We love to hear that our website is easy to use and your recommendation means a lot to us :)

Posted 5 years ago

“Excellent service by Mountain Dog. Coat is really good, works & fits like a treat. Stays on our dog as it has a really good fastener, keeps her warm, dry & clean. Excellent product.”

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Posted 5 years ago

Thank you so much for your kind words - I'm so pleased to hear the Monsoon Coat fits so well :)

Posted 5 years ago

“I got a product shipped that was out of stock everywhere. When I made a mistake with my order I got help to amend it and even a refund. The staff at Mountain Dog is extremely professional and knowledgeable. I had my products shipped swiftly to Ireland. I will recommend this company and order again.”

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Posted 5 years ago

Hi Beatrice, thanks so much for your kind review! We really appreciate your recommendation and we can't wait to see you again soon!

Posted 5 years ago

Mountain Dog is rated 4.9 based on 6,561 reviews