Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,564 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,564 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 300,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kong, Non-stop dogwear, K9 Sport Sack, ChuckIt! and more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 7th June 2026

2116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Easy to view website. Ray to order and the dog thinks her new harness is brilliant!”

Helpful Report

Posted 5 years ago

Thank you for your review Jon! We love to hear that our website is easy to use and your recommendation means a lot to us :)

Posted 5 years ago

“Excellent service by Mountain Dog. Coat is really good, works & fits like a treat. Stays on our dog as it has a really good fastener, keeps her warm, dry & clean. Excellent product.”

Helpful Report

Posted 5 years ago

Thank you so much for your kind words - I'm so pleased to hear the Monsoon Coat fits so well :)

Posted 5 years ago

“I got a product shipped that was out of stock everywhere. When I made a mistake with my order I got help to amend it and even a refund. The staff at Mountain Dog is extremely professional and knowledgeable. I had my products shipped swiftly to Ireland. I will recommend this company and order again.”

Helpful Report

Posted 5 years ago

Hi Beatrice, thanks so much for your kind review! We really appreciate your recommendation and we can't wait to see you again soon!

Posted 5 years ago

“Harness is well made and turned up on time”

Helpful Report

Posted 5 years ago

Thank you for your kind review :)

Posted 5 years ago

“As always a swift purchase and a perfect fit.”

Helpful Report

Posted 5 years ago

Thank you so much for your kind review Nick!

Posted 5 years ago

“Great service and the back pack is excellent quality and exactly what we need for our growing border puppy. Although it was expensive it is very well made/versatile and could be used as an ordinary back pack if wished.”

Helpful Report

Posted 5 years ago

Thanks so much for your kind review Mary! :)

Posted 5 years ago

“Absolutely fabulous”

Helpful Report

Posted 5 years ago

Thanks for this kind review Elsa!

Posted 5 years ago

“Very good service and quick delivery. Highly recommend!”

Helpful Report

Posted 5 years ago

Thank you for this kind review!

Posted 5 years ago

“Perfect service”

Helpful Report

Posted 5 years ago

Hi David, thanks so much for this review! We're so glad you think so highly of our service.

Posted 5 years ago

“Easy ordering,good communication and prompt despatch.”

Helpful Report

Posted 5 years ago

Thanks for this kind review!

Posted 5 years ago

“Nice consistency, smells good rubbed in easily no residue on floors”

Helpful Report

Posted 5 years ago

Thanks for your review! We love how easy it is to apply the Mushers wax to our pooch paws - and the smell is a massive bonus!

Posted 5 years ago

“Helps to protect paws and pads so much mud this year , easy to apply”

Helpful Report

Posted 5 years ago

Thanks for your review Dave!

Posted 5 years ago

“Fantastic service from the start, delivered quicker than anticipated. Would definitely recommend and will use again without hesitation.”

Helpful Report

Posted 5 years ago

Hi Laura, thanks so much for your kind words! We can't wait to receive another order from you in the future :)

Posted 5 years ago

“Very good product lovely colour Super fit.”

Helpful Report

Posted 5 years ago

Thanks for your review Shirley! I also love the Currant colour in the Weekend Warrior range!

Posted 5 years ago

“Great service - excellent product. Thanks!”

Mountain Dog 5 star review on 8th February 2021

Helpful Report

Posted 5 years ago

Thanks so much for your review Jeremy! Your pooch looks fantastic in their new harness :)

Posted 5 years ago

“Great service, pricing and product”

Helpful Report

Posted 5 years ago

Thank you for this review Karen, we try our hardest and it's so kind that you think our service is great!

Posted 5 years ago

“Simply brilliant. I have two black labs - big strong girls and so far so good. Easy to use , lightweight and great for the dark with the reflective material. Really brilliant product.”

Helpful Report

Posted 5 years ago

Thanks for your review Philip! I'm so glad the Front Range Leashes hold up to the adventures of your labs :)

Posted 5 years ago

“Very efficient service.”

Helpful Report

Posted 5 years ago

Thanks so much for your kind review Pamela! I hope those new collars are working well for you :)

Posted 5 years ago

“We love the harness & the dog loves it too! With past harnesses she would back away, but we just hold it up, she comes & sniffs at it & we can pop it over her head and fasten up. So easy. Service was also very rapid & the harness arrived soon after ordering. Thank-you Mountain Dog”

Helpful Report

Posted 5 years ago

Thanks so much for the kind words Clair! I'm so glad we could help you out :)

Posted 5 years ago

“Great service”

Mountain Dog 5 star review on 7th February 2021

Helpful Report

Posted 5 years ago

Thanks for your review Mieke! I'm so glad our service was top notch for you - and your pooch definitely looks like a handsome lad in his new harness!

Posted 5 years ago

Mountain Dog is rated 4.9 based on 6,564 reviews