Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,564 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,564 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 300,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kong, Non-stop dogwear, K9 Sport Sack, ChuckIt! and more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 7th June 2026

2116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and very fast delivery.”

Helpful Report

Posted 5 years ago

Thank you for the review Martin! :)

Posted 5 years ago

“This product is really good as my springer spaniel pulls hard on his lead and the collar helps stop him without being Evasive.”

Helpful Report

Posted 5 years ago

Thanks for your review D! :)

Posted 5 years ago

“Great website, easy ordering, fast delivery, excellent product!”

Helpful Report

Posted 5 years ago

Thank you for your review Elizabeth :)

Posted 5 years ago

“Brilliant customer service and fast delivery thank you!”

Helpful Report

Posted 5 years ago

Thank you for the kind review VikkI!

Posted 5 years ago

“Excellent Customer Service, good choice of products”

Helpful Report

Posted 5 years ago

Thanks for the review Sue! I'm so glad you're a fan of our service and range :)

Posted 5 years ago

“Excellent service; lovely, well made harness and my dog doesn't seem to be able to escape from it. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for your review Faye!

Posted 5 years ago

“Can't fault the service, my order arrived promptly and was exactly what I had ordered .”

Helpful Report

Posted 5 years ago

Thanks for your review Jill. I'm thrilled our service standards are the same as yours :)

Posted 5 years ago

“Easy to deal with and delivery time faster than detailed. Would use again.”

Helpful Report

Posted 5 years ago

Thank you for your review Jane - I'm glad our speedy service means you'd visit us again!

Posted 5 years ago

“Excellent service received from Mountain Dog, would highly recommend! 🐾👍🐾”

Helpful Report

Posted 5 years ago

Thank you so much Julie! As a small business, your recommendation means a lot to us :)

Posted 5 years ago

“The service and delivery were great, The harness didnt fit though unfortunately. I blame the weird shape of pugs more than the harness.”

Helpful Report

Posted 5 years ago

Thank you for your review David, I'm pleased to hear you were happy with our service - I am sorry to hear you didn't get the right fit this time around. If you do want to try some of our other harness ranges, feel free to contact us on bark@mountaindog.uk and we'll do what we can to offer the best advice :)

Posted 5 years ago

“Searched for an ‘on-line’ supplier due to current covid restrictions and found Mountain Dog. They had the two harnesses in the size and colours needed. Easy payment transaction and the harnesses arrived promptly. I certainly would buy again from this supplier.”

Helpful Report

Posted 5 years ago

Thank you for the review Naomi - I'm so pleased our range of stock helped your choice easier, and I'm so happy you'd recommend us and shop again! We can't wait to see you.

Posted 5 years ago

“The Hurtta Monsoon Coat is a very well made quality product. It is just like a very very small rain coat, very good quality. Keeps him very dry. Bought a size 35, Blackberry for a Jackapoo. The colour is so luvly, Grey/ Blue, not a heavy black. It also has a pattern on both sides which reflect the light in the gloomy or dark weather. There are 4 adjustable points, Two around the neck, the main one around the girth with a wonderful adjustable fastener, very strong, there is also a very small one at the bottom of the coat, which can shorten the back length, all work very well.”

Helpful Report

Posted 5 years ago

Thank you for your review of the Hurtta Monsoon Coat! :)

Posted 5 years ago

“Easy ordering and quick delivery. A good range if sizes in stock.”

Helpful Report

Posted 5 years ago

Thank you for the review Sandra! I'm glad our range gave you plenty to choose from :)

Posted 5 years ago

“Brilliant company providing high quality products with quick delivery.”

Mountain Dog 5 star review on 16th February 2021

Helpful Report

Posted 5 years ago

Thank you for your review Megan! :)

Posted 5 years ago

“Can’t fault the service the coat I ordered arrived swiftly”

Helpful Report

Posted 5 years ago

Thank you for your review Mark - I'm pleased to hear our service was good for you :)

Posted 5 years ago

“good service”

Helpful Report

Posted 5 years ago

Thanks for the review Dylan! I'm glad our service was 5-star! :)

Posted 5 years ago

“My order received prompt attention and arrived within two days.”

Helpful Report

Posted 5 years ago

Thank you for the kind review - I'm so glad you received your order so quickly :)

Posted 5 years ago

“Excellent quality and our GSD loves it... So much better than other harnesses we have purchased. Brilliant. Highly recommended”

Helpful Report

Posted 5 years ago

Thank you for your review Mark :)

Posted 5 years ago

“Delivered promptly and packaged well”

Helpful Report

Posted 5 years ago

Thanks for the review Jane!

Posted 5 years ago

“Would buy again from this seller. Fast and prompt delivery”

Mountain Dog 5 star review on 15th February 2021

Helpful Report

Posted 5 years ago

Thank you for your review Nicola! I'm so pleased you were happy with our service and stock offerings - and we love to see matching humans and pooches!

Posted 5 years ago

Mountain Dog is rated 4.9 based on 6,564 reviews