Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,505 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,505 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 14th March 2026

2111

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to size up and mountain dog were more than happy to sort it out for me without any fuss or complications.”

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Posted 4 years ago

Hello Kennedy, Glad to hear that you have been sorted. It is hard to get the right size the first time around especially if you have funny shaped dogs or wriggly dogs for that matter. Thank you for the review.

Posted 4 years ago

“Had to exchange the coat size and the process couldn’t have been any easier! Mountain dog are efficient, affordable and look after their customers. Delighted with my purchase and will be ordering from them again!”

Mountain Dog 5 star review on 18th January 2022

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Posted 4 years ago

What a fantastic photo Gail, so glad to hear that you are satisfied with your purchase. We hope to see you soon!

Posted 4 years ago

“Quick and easy, item arrived next day”

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Posted 4 years ago

Hello Chantel, Thank you for taking the time to leave us a review. So glad to hear that your items came to you with no fuss. We hope to see you shopping with us again soon! Mountain Dog Team.

Posted 4 years ago

“The guidance was good and I received my order within a couple of days I have bought this harness before and it lasted nearly two years in a busy border collie who walks approximately 50 miles per week in all weather's, great harness”

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Posted 4 years ago

Hello Karen, That is fantastic, thank you for the review.

Posted 4 years ago

“Good range of products, fast delivery.”

Mountain Dog 5 star review on 17th January 2022

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Posted 4 years ago

Fab, thank you for the awesome review!

Posted 4 years ago

“Easy to order arrived in time and really pleased with the quality of both harnesses”

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Posted 4 years ago

Hello Karen, Thank you for the review and the 5-stars! so glad you are happy with your purchase. We hope to see you again soon. Mountain Dog Team.

Posted 4 years ago

“Bought a gift for my Dad and he LOVES it!”

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Posted 4 years ago

Fantastic Ella! So glad to hear your Dad likes it! Mountain Dog Team.

Posted 4 years ago

“Excellent range of products with very thorough descriptions, this helped me choose the best harness for my greyhound. Delivery was super quick & reasonable price for the product. Instructions on measurements & fitting also very useful. Hassle free purchase. Highly recommend!”

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Posted 4 years ago

Thank you, Jennifer!

Posted 4 years ago

“Great price and quickly delivery!”

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Posted 4 years ago

Brilliant Steph, thank you for taking the time to leave us a review.

Posted 4 years ago

“Very speedy delivery, have recommended mountain dog to others”

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Posted 4 years ago

What a fantastic photo of your furbaby! Green suits him! Mountain Dog Team

Posted 4 years ago

“Loads of products, great prices and quick delivery, will definitely order from these again”

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Posted 4 years ago

Thank you for the review Lisa!

Posted 4 years ago

“I love this shop so much - great range of products, fast delivery, never ever disappoints.”

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Posted 4 years ago

Fantastic to hear Josette! Hope to see you soon!

Posted 4 years ago

“Good service, fast delivery and kept up to date on delivery.”

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Posted 4 years ago

Fantastic to hear, thank you.

Posted 4 years ago

“Really good quality products with fast delivery”

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Posted 4 years ago

Hello Nikki, So glad to hear you got your order quickly. Thank you for the 5 - star review.

Posted 4 years ago

“Great service from Mountain Dog. Had to exchange dog coat as size ordered was too big. Very straightforward returns and new coat sorted quickly. You feel like you’re being looked after by real people who care about what they do.”

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Posted 4 years ago

Fantastic review, thank you for the 5-stars! Here at Mountain Dog, we know that it's hard to get the perfect fit the first time which is why we offer our free exchange service. We get your new order shipped out the same day as the original order arrives at Mountain Dog HQ. Thank you again, we appreciate you shopping with us.

Posted 4 years ago

“Stumbled across this site and I'm very hapy with it”

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Posted 4 years ago

Thank you for the 5-star review Nerys! Glad to hear you are happy with the service. Hope to see you again soon!

Posted 4 years ago

“Fantastic service and a range of products that seem to have been very well thought through. I forgot to include something in my order and that was corrected by them at the speed of light.”

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Posted 4 years ago

Thank you for taking the time to leave a review. We are so glad that you are happy with your purchase and that we could help you throughout your purchase. We hope to see you again soon! Mountain Dog Team.

Posted 4 years ago

“A really good website, producs are cheaper and ordering was easy.”

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Posted 4 years ago

Hello Margaret, Thank you for the review. So glad to hear that you are happy with the order and the process. Mountain Dog Team.

Posted 4 years ago

“Amazing service and quality products.”

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Posted 4 years ago

Hello Wesley, Thank you for the kind review. Mountain Dog Team.

Posted 4 years ago

“Very quick delivery, will definitely buy from them again.”

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Posted 4 years ago

Thank you, Emma, we look forward to you shopping with us again soon.

Posted 4 years ago

Mountain Dog is rated 4.9 based on 6,505 reviews