Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,498 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,498 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 14th March 2026

2111

Anonymous

Anonymous // 01/01/2019

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“Really quick service good quality collars dogs love the”

Mountain Dog 5 star review on 12th September 2022

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Posted 3 years ago

Hello Stu, Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊

Posted 3 years ago

“Fast delivery, great price, great service”

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Posted 3 years ago

Hello Tim, Thanks so much for leaving us such a great review! As you can imagine, we’re all dog owners here, so hearing this genuinely means the world to us. 😊

Posted 3 years ago

“Quick delivery and the prices were good”

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Posted 3 years ago

Hello Neil, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us.

Posted 3 years ago

“I really like the non slip water bowl. It’s perfect for the car, no more soggy boot. It’s great value and easy to clean. I’m not sure if it’s supposed to but Flint has worked out it also doubles as a licki mat!”

Mountain Dog 5 star review on 10th September 2022

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Posted 3 years ago

Hello Ruth, Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊

Posted 3 years ago

“We purchased an Ezydog life jacket for our fur baby. It arrived promptly but was to large. We sent it back and a smaller one was dispatched. Great service!”

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Posted 3 years ago

Hello Michael, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Fast dispatch and delivery, very happy with the Ruffwear harness we purchased now our dog loves water, great price and follow up discounts from Mountain dog too”

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Posted 3 years ago

Hello Chris, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Order came through quickly”

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Posted 3 years ago

Hello Claire, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Lovely! Smells just like it says on the bottle. Fab other products bought too. Great service. Will definately shop more here in the future”

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Posted 3 years ago

Thank you so much for the 5* review! We can't wait to see you shopping with us again :)

Posted 3 years ago

“Great site and products and service”

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Posted 3 years ago

Fantastic Karen, Thank you so much for taking the time to leave us a review!

Posted 3 years ago

“Great products”

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Posted 3 years ago

Thank you so much for the 5* review.

Posted 3 years ago

“Great price and quick delivery. Very impressed”

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Posted 3 years ago

Hello Karen, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us.

Posted 3 years ago

“Very fast and efficient service. Will use again and recommend.”

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Posted 3 years ago

Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us.

Posted 3 years ago

“Good quality product, competitively priced & delivered promptly”

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Posted 3 years ago

Thank you so much for the amazing feedback, Gary! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us.

Posted 3 years ago

“Good quality products and reliable service”

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Posted 3 years ago

Hello Mary, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“My go-to website for good quality dog accessories.”

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Posted 3 years ago

Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Really good lead, shame there is no loop on the end. Other than that really happy”

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Posted 3 years ago

Hello Tony, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Great service - prompt delivery.”

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Posted 3 years ago

Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Excellent products ,very sturdy and well made even for really strong dogs who pull a lot Recommended and will certainly purchase again Harness is easy to fit on my dog in fact the absolute best designed product I have ever purchased ,and I have had dogs for most of my life !!!”

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Posted 3 years ago

Thank you so much for the feedback, Wendy! So glad to hear you love the product!

Posted 3 years ago

“Our lovely collie has pannus- an eye disease that means UV light affects him badly so needs his Rex Specs to reduce the eye drops he has (and hates!) he happily wears his goggles - looking very cool - but when we lost his pair we were very worried. Mountain Dog were the most amazing firm- I emailed them on the Saturday and even tho it would be a Bank Holiday Monday so we didn't expect anything for several days, they made a special effort to get his new pair in the post THAT day- and they arrived on the Sunday! I can't praise them enough - I can thoroughly recommend them !”

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Posted 3 years ago

Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Great efficient service from Mountai Dog. All good products”

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Posted 3 years ago

Hello Ian, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

Mountain Dog is rated 4.9 based on 6,498 reviews