Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,515 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,515 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 15th April 2026

2114

Anonymous

Anonymous // 01/01/2019

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“Very happy with my purchase, I’ve always like ezydog gear and Mountain Dogs prices are better than anywhere else. Purchase arrived quickly, minimal packaging which I’m happy with, take kit Amazon, and given the time of year too couldn’t be happier!”

Mountain Dog 5 star review on 27th December 2021

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Posted 4 years ago

Hello Robert, What a fantastic photo of your pooch, she is looking fabulous in her pink collar. She is also a gorgeous colour! Thank you so much for the purchase, we hope to see you again soon.

Posted 4 years ago

“Fast efficient service on Xmas order, harness arrived within a few days. Second Ruffdog harness fits great and good quality. We love the handle to pop the dog in/out of car seat!”

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Posted 4 years ago

Hello Roberts-Phelps, We tried to get everything out as quick as we can and we are so glad you received it in time. We love that! Ruffdog harness!! Our web master range is great for lifting your dog in and out of your vehicle comfortably and as safe as possible.

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Brilliant, thank you Dave!

Posted 4 years ago

“Very efficient and fast”

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Posted 4 years ago

Hello Jennifer, thank you for the review and 5-stars!

Posted 4 years ago

“Mountain dog seem organised and easy to deal with. Had to send items back for exchanges and they have a straightforward system that works well”

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Posted 4 years ago

Hello Sam, Here at Mountain Dog, we understand that measuring and fitting your dog remotely can be difficult so we try to make the process of exchanges and returns as easy and quick as possible. We are glad to see that you agree. Thank you for shopping with us, as a small business we appreciate your custom.

Posted 4 years ago

“Always a great range of products to choose from, another prompt delivery and I will not hesitate to use Mountain Dog again.”

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Posted 4 years ago

Fantastic Richard, Thank you for taking the time to leave us a review. We look forward to seeing you shopping with us again! Mountain Dog Team.

Posted 4 years ago

“On both occasions I’ve shopped with Mountain Dog the items ( collars and leads) arrived quickly and were of good quality.”

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Posted 4 years ago

Brilliant, thank you for the review.

Posted 4 years ago

“Works well, dries better than a normal towel.”

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Posted 4 years ago

Hello Viktoria, Thank you for the 5* review. We hope to see you again soon.

Posted 4 years ago

“Really nice brush. Soft but effective. Dog loves it and looks good afterwards.”

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Posted 4 years ago

Hello Angela, So glad to see that the brush has worked for you! Hope to see you again soon.

Posted 4 years ago

“Quick And fast delivery”

Mountain Dog 5 star review on 26th December 2021

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Posted 4 years ago

What fantastic photo's of your doggos! The red looks great on them, twinning! We hope to see you again soon, Mountain Dog Team

Posted 4 years ago

“Strong and robust, ideal for our boxer who loves a ball with a squeak.”

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Posted 4 years ago

Fantastic Karen, so glad to hear you are happy.

Posted 4 years ago

“Have ordered fro mountain dog a couple of times for ruffwear products but normally end up buying a variety of other things as well. I have always found them to be efficient and fast despatch. Shipping tracking and info is really good. Items always arrive in good condition”

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Posted 4 years ago

Thank you, Holly, We are so glad to hear you are happy with the service you recieved. Mountain Dog Team.

Posted 4 years ago

“Great little jacket :)”

Mountain Dog 5 star review on 25th December 2021

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Posted 4 years ago

What a fantastic photo of your dog, they are looking great in their new coat!

Posted 4 years ago

“Great service, would recommend.”

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Posted 4 years ago

Fantastic David, thank you.

Posted 4 years ago

“Purchased this for our 14 week Whippet dog. It’s a little loose at the moment but does fit once he has his jacket on. The quality is outstanding and I feel like I have greater control on our walks.”

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Posted 4 years ago

Hello Michael, Thank you so much for leaving a review. So glad to hear that you are happy with your coat. Your dog will be ready for any adventure, comes the sun or rain. Mountain Dog Team

Posted 4 years ago

“Very happy with our purchase of a Ruffwear dog jacket. We needed it in a hurry and it was with us the day after ordering. After following the measurements guide the jacket is a great fit on our dog.”

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Posted 4 years ago

Hello Ryan, So glad to hear you are happy with your order and received it quickly. The photo of your dog is looking fabulous! Mountain Dog Team

Posted 4 years ago

“Excellent company. Customer service is fab, response was so efficient. We will be back.”

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Posted 4 years ago

Thank you, Alan, so glad to hear you had a good experience with us, hope to see you again soon. Mountain Dog Team.

Posted 4 years ago

“Good quality products for your fluffy family member!”

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Posted 4 years ago

Hello Estelle, Thank you so much, yes we provide only the best quality for your furbabies! We are so glad that you are happy with our services. Mountain Dog Team.

Posted 4 years ago

“Easy to use and I really like the suggested size service”

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Posted 4 years ago

Hello Angela, Fantastic!

Posted 4 years ago

“The jacket I ordered arrived quickly. Packaged well. Initially I had to ring to obtain some guidance and the assistance was excellent. I will certainly be using Mountain Dog in the future.”

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Posted 4 years ago

Hello Nicholas, Thank you for the review. We are so glad to hear that you are happy with your order. So glad to hear that you got the best advice from our customer service team. Mountain Dog Team.

Posted 4 years ago

Mountain Dog is rated 4.9 based on 6,515 reviews