Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,501 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,501 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 8th April 2026

2113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quick service and product of good quality .”

Mountain Dog 5 star review on 1st August 2022

Helpful Report

Posted 3 years ago

Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊 Keep an eye out on our social media – your pup will be making a guest appearance 😉

Posted 3 years ago

“Great product. Swift delivery, plus a free exchange as the life jacket was too big. New size is perfect. Thank you.”

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Posted 3 years ago

“Excellent ‘go to’ company for dog gear. Best brands, competitive prices and speedy delivery. Responsive and friendly if you have a query. Thank you 😊”

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Posted 3 years ago

Thank you for your order, Louise! Thanks so much for leaving us such a great review! As you can imagine, we’re all dog owners here, so hearing this genuinely means the world to us. 😊

Posted 3 years ago

“excellent service and communication”

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Posted 3 years ago

Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us :) We hope to see you again soon!

Posted 3 years ago

“Finally! A proper Houdini proof harness that stays put and doesn’t slide down my dog’s side like the cheaper alternative I tried! Really happy with it ⭐️⭐️⭐️⭐️⭐️”

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Posted 3 years ago

“Delivered as promised, great service”

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Posted 3 years ago

Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us :) We hope to see you again soon!

Posted 3 years ago

“Bought the DNA 10 meter grip line, very impressed, tough and comfortable material. Rubber lined grip so no more skin burns like my old nylon line. Also ordered the beef & lamb anco pate that I bought for training, very easy to cut up, my dog absolutely loves it Great service from Mountain Dog”

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Posted 3 years ago

Hello Steven, Thanks for the lovely review. This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Excellent service! I had a problem with a harness but everyone I spoke to were incredibly helpful and the matter was resolved straight away with a new harness.”

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Posted 3 years ago

Hello, This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Good service”

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Posted 3 years ago

Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us :) We hope to see you again soon!

Posted 3 years ago

“Great communication and fast delivery. Excellent product.”

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Posted 3 years ago

Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us :) We hope to see you again soon!

Posted 3 years ago

“Brilliant prices and fast delivery. What’s not to love?”

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Posted 3 years ago

Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us :) We hope to see you again soon!

Posted 3 years ago

“Good choice and quick delivery”

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Posted 3 years ago

Thank you for the 5* review! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Fast delivery, affective accurate measuring guide, well priced in comparison to other retailers!”

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Posted 3 years ago

Hello Candice, Thanks so much for the lovely review! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Our order arrived in just a couple of days …… perfect fit on the harness so the fit and size guides were really accurate”

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Posted 3 years ago

Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us :) We hope to see you again soon!

Posted 3 years ago

“This is the second Flyangle we’ve purchased. Great as a pull toy. Bought so kids could interact with the dog whilst keeping their tiny fingers away from the dogs mouth. Not ideal as a chew toy as material used is not strong enough.”

Helpful Report

Posted 3 years ago

Hello Phillip, We are pleased to hear you had a positive experience with the Fly angle. Whilst all of our toys are supplied from very reputable brands, we advise that our customers assess the toys quality before engaging in play. Of course, as dog owners ourselves, we have experienced toy destruction ourselves. We do have a selection of toys from Kong that are more ideal as chew toys. Whilst they are not indestructible, the Kong Chew Stix or the Core Strength Range are made to withstand tougher chewing. Hope this helps :)

Posted 3 years ago

“Great website with quality products”

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Posted 3 years ago

Hello Zoe, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Great choice of high-end products, delivered quickly and priced competitively”

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Posted 3 years ago

Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Good efficient service with high quality product”

Mountain Dog 5 star review on 29th July 2022

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Posted 3 years ago

“New to us Hamish loves his new Mountain Dog harness. Little chap is so enthusiastic to be walked and the harness is great so we know he’s comfortable but still under proper control.”

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Posted 3 years ago

Hi Stephen, Thanks so much for leaving us such a great review! As you can imagine, we’re all dog owners here, so hearing this genuinely means the world to us. 😊

Posted 3 years ago

“Very quick to deliver and respond when the item needed changing. I’m waiting on delivery of the new item and hopefully this one will fit No complaints if the service provided”

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Posted 3 years ago

Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

Mountain Dog is rated 4.9 based on 6,501 reviews