Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 1,945 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 26th April 2025

Joanne

Jupiter Blue Ltd 5 star review on 19th April 2025

Ellery

Jupiter Blue Ltd 5 star review on 3rd April 2025

M S

Jupiter Blue Ltd 5 star review on 22nd March 2025

Alexandru

Jupiter Blue Ltd 5 star review on 10th March 2025

Paul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality and easy to fit’ very please with new loft hatch”

Helpful Report

Posted 5 months ago

Hi Gary, Thank you for the 5-star review! We’re delighted to hear that you found the loft hatch to be of high quality and easy to fit. We appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Very good service item arrived in time kept up to date on delivery movements & value for money”

Helpful Report

Posted 5 months ago

Hi Phil, Thank you for the 5-star review! We’re delighted to hear that you received your item on time and that our delivery updates kept you informed. It’s great to know you found our service valuable. Your satisfaction means a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“David in the sales dept, was very helpful. Took the time to understand my project before recommending the most suitable product and gave advice regarding instillation. They were also able to arrange a delivery that suited my schedule. Product now installed and is excellent quality, very pleased and would certainly use again. Thank you, Jupiter Blue!”

Helpful Report

Posted 5 months ago

Hi James, Thank you for the 5-star review! We’re so pleased to hear that David was able to assist you in finding the right product for your project and that the delivery fit perfectly into your schedule. It’s also great to know you’re satisfied with the product quality. We truly appreciate your kind words! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Very Easy transaction. selected hatches, paid foir them and they arrived the next day by DPD courier.”

Helpful Report

Posted 5 months ago

Hi Jonny, Thank you for the 5-star review! We're thrilled to hear that your transaction was straightforward and your items arrived the very next day. We appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Speedy delivery considing it needed to be made to my dimensions. Good fit and looks really good.”

Helpful Report

Posted 5 months ago

Thank you Geoff for the 5 star rating for the Made to Measure Loft Hatch. We are thrilled the loft hatch is a good fit and your order arrived quickly. Thank you again for the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Our loft hatch cover came very promptly, as advised, also well packed so was not damaged or chipped. Small corner of the foam had come adrift but was very easily put back with no problem to the cover. Sizing was exactly as stated and fitted into the hole very well. Being two 76s we anticipated problems, not so was very easy, if not a little heavy, younger people would find it a doddle. Extremely well made. Would recommend.”

Jupiter Blue Ltd 5 star review on 22nd November 2024

Helpful Report

Posted 5 months ago

Hi Susan, Thank you so much for the 5-star review! We're delighted to hear that your Made to Measure Loft Hatch arrived promptly and safely. It's great to know that the sizing worked out perfectly for you. Your recommendation means a lot to us, and we’re glad you found the loft hatch well-made. Thank you once again for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Excellent service. The order arrived within 2 days. When we came to fit the loft hatch, unfortunately the hinges were broken. I sent a email containing photos of the fault. They messaged to say that a replacement would be sent. Within days a new one was sent and this time it was perfect.”

Helpful Report

Posted 5 months ago

Hi Shirley, Thank you so much for the 5 star rating and for sharing your experience with us. We're delighted to hear that your order arrived promptly and appreciate your understanding regarding the initial issue with the hinges. Thank you again for your feedback and review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Very pleased, fitting was easy and looks very neat”

Helpful Report

Posted 5 months ago

Hi Tony, Thank you for the 5 star rating for the Made to Measure Loft Hatch. We are thrilled you are very pleased with the loft hatch and the fitting was easy, plus, the loft hatch looks neat once fitted. Thank you again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Great service and very happy with the new loft hatch made to size for us”

Helpful Report

Posted 5 months ago

Hi Chris, Thank you for the 5 star rating for the Made to Measure Loft Hatch. We are thrilled you are very happy with the loft hatch and our service. We very much appreciate the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Great racking, came quickly.”

Jupiter Blue Ltd 5 star review on 16th November 2024

Helpful Report

Posted 5 months ago

Good morning, Thank you for the 5 star review though it may be for another order from a different company. We are Jupiter Blue Ltd, we sell loft hatches and access panels, unfortunately not racking - though it does look very good. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Absolutely brilliant custom made item at good price, thank you”

Helpful Report

Posted 5 months ago

Hi Peter, Thank you for the 5 star review! We're delighted to hear that you love your custom-made item and found it to be good value for money. Thanks once more for your kind words. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Very helpful team of people, and a very good product”

Helpful Report

Posted 5 months ago

Good morning Steve, Thank you very much for the 5 star rating! We are thrilled our Jupiter Blue Ltd team were able to help and you are happy with your purchase. Thank you again for the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Loft Hatch information very accurate, delivered promptly in good condition. Pricing was very competitive and Hatch in well constructed.”

Helpful Report

Posted 5 months ago

Hi Michael, Thank you for your 5 star rating! It's fantastic to hear that the Loft Hatch information was helpful. In addition, it's great the loft hatch arrived safely and promptly. Thank you again for the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“WOW! What a superb loft hatch. Beautifully made and was fitted in minutes. Even the man who fitted it,who could not understand why I would pay so much for a loft hatch { it was custom made} admitted that I was right, and was impressed by how it was made and looked .”

Jupiter Blue Ltd 5 star review on 11th November 2024

Helpful Report

Posted 5 months ago

Good morning, Thank you for your fantastic 5 star review! We're thrilled to hear that you're impressed with the quality of your Made to Measure Loft Hatch and that the fitting went smoothly. It's always great to receive feedback from our customers. Thanks again for your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Great product, swift dispatch and delivery and the little issue we had was sorting quickly and without issue by Jupiter Blue.”

Helpful Report

Posted 5 months ago

Hi Jeremy, Thank you for your 5 star rating. It's super to hear you were pleased with your purchase and the service you received. Thank you again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Ordered made to measure hatch with insulation. Very happy with the quality and accuracy of manufacture. Recommended”

Helpful Report

Posted 5 months ago

Hi Mike, Thank you for the 5 star rating for the Made to Measure Insulated Loft Hatch! It's great to hear that you are very happy with the quality and fit of the loft hatch. Thank you for the review and the recommendation. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Brilliant, delivery was prompt and well packed, the measurements were spot on and it was so easy to fit. Very pleased.”

Helpful Report

Posted 5 months ago

Thank you Nigel for the 5 star rating. Fantastic to know you are very pleased with your order, plus, it arrived safely and promptly. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Easy to fit”

Helpful Report

Posted 5 months ago

Good afternoon, Thank you for the 5 star rating and review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Fantastic customer experience! Ordered and had item delivered free next working day. One part missing from the box, emailed and got a reply in less than an hour, and the part delivered by 9am the next morning. Can't fault them so far! Recommended!”

Helpful Report

Posted 5 months ago

Hi, Thank you for the 5-star review! We’re thrilled to hear that you experienced a prompt service, both with your delivery and with the quick response to your inquiry. We truly appreciate your recommendation. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Good products, resonably priced and readily available for delivery.”

Helpful Report

Posted 5 months ago

Good morning Stephen, Thank your for the 5 star rating . Great to know you were happy with the quality and price of the products you ordered. Thank you again for the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

Jupiter Blue Ltd is rated 4.9 based on 1,945 reviews