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Jupiter Blue Ltd Reviews

4.9 Rating 1,945 Reviews
98 %
of reviewers recommend Jupiter Blue Ltd
Company Reviews Product Reviews
1,741
 Metrics Info
4.9
Based on 1,945 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jupiter Blue Ltd Reviews
Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Phil
Verified Buyer
“I have not recieved the goods yet! so can't comment!”
Helpful Report
Posted 3 months ago
Hi Phil, Thank you for your review. Your loft hatch order has left us and is with Parcelforce, who are currently experiencing delays. Your loft hatch should be delivered tomorrow, we will keep checking the delivery status. Best regards, Jupiter Blue Ltd Customer Support
Posted 3 months ago
Peter
Verified Buyer
“Very good quality loft hatch and the item was well packed with fast post.”
Helpful Report
Posted 3 months ago
Hi Peter, Thank you for the 5 star rating for the loft hatch you ordered! We are delighted to know you found the loft hatch of good quality, plus your order arrived safe and speedily. Thank you for the review. Best regards, Jupiter Blue Ltd Customer Support
Posted 3 months ago
Matt
Verified Buyer
“Excellent product despatched on time and arrived just in time. Thank you”
Helpful Report
Posted 3 months ago
Hi Matt, Thank you for the 5-star review! We're thrilled that your product arrived on time and that you're satisfied with your purchase. Thanks again for your feedback! Best regards, Jupiter Blue Ltd Customer Support
Posted 3 months ago
Matthew
Verified Buyer
“the website process is great and acurate providing you allow for tollerence to factory measurements as they are exact. Quality of the product recived is high standard and installed looks great including the draft seal.”
Helpful Report
Posted 3 months ago
Hi Matthew, Thank you for the 5-star rating! We're delighted to hear that you found our website process accurate and were pleased with the high quality of the product you received. It's great to know that it looks fantastic post-installation and that the draft seal is to your satisfaction. Thank you once again for your feedback! Best regards, Jupiter Blue Ltd Customer Support
Posted 3 months ago
Aleksandr
Verified Buyer
“Very high quality. Fast delivery. Recommended this company.”
Helpful Report
Posted 3 months ago
Hi Aleksandr, Thank you for the 5 star rating! It's great to hear you are pleased with the quality of the product you purchased and your order arrived speedily. Thank you again for the review, we are thrilled to know you would recommend Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 3 months ago
Kevan Marshall
Verified Buyer
“We give repeated business, quick delivery and happy with product bought, exactly as required and happy to recommend.”
Helpful Report
Posted 3 months ago
Hi Kevan, Thank you for the 5-star review! We really appreciate your repeat business and are thrilled to hear that our delivery is quick and that you're happy with the products. Your recommendations means a lot to us! Best regards, Jupiter Blue Ltd Customer Support
Posted 3 months ago
Robert
Verified Buyer
“Fabulous as always!! Thanks for prompt delivery”
Helpful Report
Posted 4 months ago
Hi Robert, Thank you for the fantastic 5-star review! We’re thrilled to hear that you found our delivery prompt and that you’re happy with your experience. Your support means so much to us! Best regards, Jupiter Blue Ltd Customer Support
Posted 4 months ago
Michael Kay
Verified Buyer
“The loft cover was well made and very easy to fit. Thanks”
Helpful Report
Posted 4 months ago
Hi Michael, Thank you for the 5 star rating! We are thrilled to hear the loft hatch you ordered was easy to fit and you are happy with the quality of your purchase. Thank you for the review. Best regards, Jupiter Blue Ltd Customer Support
Posted 4 months ago
JOHN
Verified Buyer
“Excellent personal skills of lady who processed my order over the phone. She answered all of my questions clearly and accurately. The product was a loft hatch cover which was supplied exactly as ordered and fitted perfectly.”
Helpful Report
Posted 4 months ago
Hi John, Thank you for your 5-star review! We’re delighted to hear that our team member provided excellent service while processing your order and that your product met your expectations. Your satisfaction is our top priority, and we appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support
Posted 4 months ago
Anonymous
Verified Buyer
“Good staff, very helpful staff and good product”
Helpful Report
Posted 4 months ago
Hi, Thank you for your 5-star review! We're so pleased to hear that you found our staff helpful and our product to your satisfaction. Your positive feedback means a lot to us! Best regards, Jupiter Blue Ltd Customer Support
Posted 4 months ago
Martin
Verified Buyer
“Please pass on my thanks to Donna who took control of a delivery and replacement issue, neither were Jupiter Blue's making, just an unfortunate third party delivery firm. Donna resolved bothn issues very quickly and proved that amognst the 1000's of sales persons... There are a few good ones that should be reconised. Thank you Donna”
Helpful Report
Posted 4 months ago
Hi Martin, Thank you for your fantastic 5-star review! We’re delighted to hear that Donna was able to swiftly resolve your delivery and replacement issues. Thank you once again for your kind words! Best regards, Jupiter Blue Ltd Customer Support
Posted 4 months ago
Anonymous
Verified Buyer
“Nice product, packaged really well to protect. Perfectly made to the exact measurements provided when ordering. New loft hatch was installed in 30 minutes & has made a massive improvement to our insulation & look.”
Helpful Report
Posted 4 months ago
Hi, Thank you so much for your 5-star review! We're thrilled to hear that you found the product to be well-packaged and perfectly made to your specifications. It's great to know that the installation was smooth and that your new loft hatch has significantly improved both insulation and appearance. We appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support
Posted 4 months ago
Alan
Verified Buyer
“every helpful and quick delivery”
Helpful Report
Posted 4 months ago
Hi Alan, Thank you for the 5 star rating! We appreciate your review. Best regards, Jupiter Blue Ltd Customer Support
Posted 4 months ago
Katie
Verified Buyer
“I broke my current one so this was a replacement. Quick delivery and does what it says it does.”
Helpful Report
Posted 4 months ago
Hi Katie, Thank you for the 5 star rating for the Loft Pole 700mm Long (not compatible with key lock option). We are thrilled to hear that the loft pole arrived swiftly and works well. Thank you again for the review. Best regards, Jupiter Blue Ltd Customer Support
Posted 4 months ago
Kevin
Verified Buyer
“The made to measure loft hatch supplied by Jupiter blue was a perfect fit, and after sales are excellent.”
Helpful Report
Posted 4 months ago
Hi Kevin, Thank you for your 5-star review! We’re delighted to hear that your made-to-measure loft hatch was a perfect fit for you. In addition, it’s great to know that you were happy with our after-sales service. We truly appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support
Posted 4 months ago
Graham
Verified Buyer
“Delivery of my item was prompt and, when I had a problem, the communication from Jupiter Blue was excellent and they resolved it very quickly. Would definitely buy from this company again.”
Helpful Report
Posted 4 months ago
Hi Graham, Thank you for your 5-star review! We’re delighted to hear that your item was delivered promptly and that our communication was helpful in resolving the issue quickly. Thank you for taking the time to share your experience! Best regards, Jupiter Blue Ltd Customer Support
Posted 4 months ago
Nigel
Verified Buyer
“Well made product easy to fit”
Helpful Report
Posted 4 months ago
Thank you Nigel for the 5 star rating! We are thrilled to hear that your order was easy to fit and you were happy with the quality of your purchase. Thank you again for the review. Best regards, Jupiter Blue Ltd Customer Support
Posted 4 months ago
Neil
Verified Buyer
“Very pleased. Measuring instructions were very clear and the hatch came millimetre perfect. Easy to install. Would strongly recommend.”
Helpful Report
Posted 4 months ago
Hi Neil, Thank you for your 5-star review! We’re thrilled to hear that our measuring instructions were clear and that your hatch arrived millimetre perfect. It’s fantastic to know that the installation was straightforward for you. Your recommendation means a lot to us! Best regards, Jupiter Blue Ltd Customer Support
Posted 4 months ago
S A
Verified Buyer
“My loft hatch was easy to install, it fitted perfectly and looks great. The best moment was getting rid of the "temporary" hatch that I made twenty years ago and hadn't replaced because I couldn't find a good quality hatch the correct size that was insulated and airtight. All of those problems were solved when I stumbled across Jupiter Blue. There was no problem, I filled in all the measurements on the website according to the instructions, paid online and the hatch arrived, well protected, within seven working days. I am very pleased and would happily buy from them again if the need arises.”
Helpful Report
Posted 4 months ago
Hi, Thank you for the fantastic 5-star review! We're so glad to hear that your new loft hatch fits perfectly and has elevated the look of your space. It’s great to know that we were able to provide a solution to replace the 'temporary' hatch. Thank you for your feedback and review! Best regards, Jupiter Blue Ltd Customer Support
Posted 4 months ago
JOYCE
Verified Buyer
“Very happy with service. It was very quick and product was very well packed so no issues. Made to measure loft hatch fits perfect.”
Helpful Report
Posted 5 months ago
Hi Joyce, Thank you for the 5-star review! We’re thrilled to hear that you were happy with our service and that your made-to-measure loft hatch fits perfectly. Your feedback is greatly appreciated! Best regards, Jupiter Blue Ltd Customer Support
Posted 4 months ago
Jupiter Blue Ltd is rated 4.9 based on 1,945 reviews
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