Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,944 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 26th April 2025

Joanne

Jupiter Blue Ltd 5 star review on 19th April 2025

Ellery

Jupiter Blue Ltd 5 star review on 3rd April 2025

M S

Jupiter Blue Ltd 5 star review on 22nd March 2025

Alexandru

Jupiter Blue Ltd 5 star review on 10th March 2025

Paul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second bespoke loft hatch I have ordered (the latest one for my son's property). The design and build are exactly what is advertised and I have been happy to pass on details to some of my friends who are also considering changing/upgrading their loft hatches.”

Helpful Report

Posted 2 months ago

Hi John, Thank you for the 5-star review! We’re so excited to hear that you’re happy with your bespoke loft hatches! It’s wonderful to know that you’ve chosen us again for your son’s property. Your support means the world to us, and we really appreciate you sharing our details with your friends! Thank you once again for your continued support! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 months ago

“Quick delivery, no problem's thank”

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Posted 2 months ago

Hi David, Thank you for the 5 star review! We’re so glad to hear that you’re happy with the product and service from Jupiter Blue Ltd! It’s fantastic that your order arrived right on time. Thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 months ago

“Great company, great products fairly priced, quality products, should the need arise will definitely use again”

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Posted 3 months ago

Hi Colin, Thank you for the 5-star review! We’re so glad to hear you’re happy with our products and pricing. Thank you again for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 months ago

“Great product, great service even changing the locking mechanism after ordering. Mark”

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Posted 3 months ago

Hi Mark, Thank you for the 5-star review! We’re delighted to hear you’re happy with both the product and the service you received. Customer satisfaction is our top priority, and your feedback truly means a lot to us. Thank you again for the review! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 months ago

“Ordered a made to measure 1 hour fire rated and insulated loft hatch. Information for measuring was excellent, queries answered by email promptly and the hatch was delivered to promised timescale. The hatch itself was very well made and finished just as it should be. What more could you want? Will be ordering another soon.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for the 5-star review! We’re delighted to hear that your made-to-measure loft hatch met your expectations and that our measuring guidance was helpful. It's great to know that your order was delivered on time and that you’re satisfied with the quality and finish. We’re looking forward to assisting you with your next order! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 months ago

“My made-to-measure loft hatch was perfect to the millimetre. I was very impressed by the construction - how do they make them so solid, but exactly the size you specify. Material of construction is metal, not plastic. That makes it solid and robust, but heavy. I managed to install mine single-handed, but strongly advise you get a helper to hold the hatch in place whilst you are screwing it to the joists!”

Helpful Report

Posted 3 months ago

Hi Mark, Thank you for the 5-star review! We’re thrilled to hear that your made-to-measure loft hatch fits perfectly and meets your expectations for quality. Thanks again for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 months ago

“Recently purchased a replacement loft opener (my last one also bought from Jupiter blue lasted 15 years) Service was excellent and delivered very promptly.”

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Posted 3 months ago

Hi, Thank you for the 5-star review! We’re so happy to hear that we could help you with your Loft Opening Pole purchase! It’s fantastic to know you received great service and that your delivery was prompt. Thank you for choosing us! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 months ago

“Great product and fast delivery.”

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Posted 3 months ago

Hi Timothy, Thank you for the 5-star review! We’re thrilled to hear that you’re happy with our product and your order was delivered speedily. Your feedback is greatly appreciated. Thanks once more for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 months ago

“Fantastic loft hatch. Highly recommend.”

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Posted 3 months ago

Hi Ross, Thank you for the 5 star review! We very much appreciate your continual support and your recommendation means a lot to us. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 months ago

“Easy simple ordering process and even managed to amend my order once I realised I had mad a mistake. Everything arrived in good time and was good quality. Would have no hesitation recommending to other potential Customers.”

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Posted 3 months ago

Hi Dale, Thank you for the 5-star review! We’re delighted that you found our ordering process easy and that we could assist you with your order amendment. We're also pleased to hear everything arrived on time and met your quality expectations. Your recommendation means a lot to us. Thanks again for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 months ago

“Good quality product and service.”

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Posted 3 months ago

Hi Matthew, Thank you for the 5-star review! We’re glad to hear that you’re satisfied with both the quality of our product and the service you received. Thank you again for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Customer very happy with the access panels. Top quality”

Jupiter Blue Ltd 5 star review on 21st January 2025

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Posted 3 months ago

Hi Sean, Thank you for the 5-star review! We’re thrilled to hear that you’re very happy with the access panel, it's wonderful to know that we met your expectations. Thanks again for choosing Jupiter Blue Ltd and for attaching the photo its always great to see the access panels in situ. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Very pleased with my purchase. Although the delivery timeframe was vague, when it arrived it was as exactly as ordered and I was able to replace my existing hatch without fuss. Love the sleek, modern design and definitely a massive upgrade to my existing hatch with insulation and a locking pole to book. No complaints.”

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Posted 3 months ago

Hi Anthony, Thank you for your 5-star review! We’re thrilled to hear that you’re pleased with your purchase and that the installation was a breeze. It’s great to know you love the modern design that enhances your loft space. Your feedback is truly valued. Thanks again for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Excellent service all round. Quick delivery too.”

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Posted 3 months ago

Hi Lee, Thank you for the 5 star rating! We are delighted your order arrived speedily and you had a good experience with Jupiter Blue Ltd. Thank you again for the review, it is very much appreciated. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Quality product, great service. Ordered over Christmas. Came in a few weeks. Fitted easily & to size with good seals, all fixings & instructions. Looks slimline in ceiling, finishes off newly plastered ceiling. So much nicer than the old wood hatch.”

Jupiter Blue Ltd 5 star review on 20th January 2025

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Posted 3 months ago

Hi Stephen, Thank you for your 5-star review! We’re delighted that you are pleased with the quality of our product and service, especially during the busy holiday season. It’s fantastic to hear that the loft hatch fitted perfectly, looks great in your newly plastered ceiling, and has replaced the old wood hatch so nicely. Your feedback truly means a lot to us. Thank you for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“We have a 1940's house with a square loft aperture where the loft hatch rested internally on the frame aperture. Looking in the likes of B&Q, Toolstation etc, all the available off the shelf hinged loft hatches are rectangular in shape which were not suitable for us. We found Jupiter Blue on the internet who offer made to measure loft hatches. Their website is easy to navigate and explains how to measure for the new loft hatch and has a great choice of options available regarding hinge positions, flange size etc. We purchased the SDS insulated with standard lock, 50mm flange and silver cover for the insulation. The hatch arrived well packaged and within the estimated delivery time given when ordered. The hatch is easy to fit and is supplied with mounting screws and a pole with a key to unlock the hatch and a hook to pull down a ladder if you have one fitted. I highly recommended this company to anyone looking to replace an existing loft hatch.”

Jupiter Blue Ltd 5 star review on 15th January 2025

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Posted 3 months ago

Hi Simon, Thank you for your fantastic 5-star review! We’re delighted to hear that you found our website user-friendly and our made-to-measure options suitable for your unique loft space. It’s wonderful to know that you were pleased with the quality of packaging, delivery, and the ease of installation. Your recommendation means a lot to us. Thanks once again for sharing your experience! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Loft hatch arrived quickly and is exactly as advertised. Very good communication and customer service.”

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Posted 3 months ago

Hi Richard, Thank you for your 5-star review! We’re thrilled to hear that your loft hatch arrived quickly and met your expectations. It’s great to know that our communication and customer service were on point as well. Thanks once again for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“No problems ordering and delivery spot on. Item not fitted yet but cannot forsee any issues. Seems like a very efficient company - Thank You.”

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Posted 3 months ago

Hi Roy, Thank you for your 5-star review! We’re pleased to hear that you found the ordering process smooth and that the delivery was prompt. Thanks again for sharing your experience! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Good Good Good”

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Posted 3 months ago

Hi Dmitrii, Thank you for the 5-star review! We're so glad to see that you enjoyed your experience with us. Thank you again for your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“I have not recieved the goods yet! so can't comment!”

Helpful Report

Posted 3 months ago

Hi Phil, Thank you for your review. Your loft hatch order has left us and is with Parcelforce, who are currently experiencing delays. Your loft hatch should be delivered tomorrow, we will keep checking the delivery status. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

Jupiter Blue Ltd is rated 4.9 based on 1,944 reviews