Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.85

4.9 Rating 2,252 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 28th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service especially David he was a great help in sorting out the correct size of box, which was made & shipped quickly.... I'm very happy with it”

Helpful Report

Posted 5 months ago

Hi Eric, Thank you for your 5-star review! We're glad David could help with the correct box size and that it shipped quickly. We appreciate your kind words. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Really happy with the new attic hatch”

Helpful Report

Posted 5 months ago

Hi Michael, Thank you for your 5-star review! We're glad you're happy with the new loft hatch. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Great service again Many thanks”

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Posted 6 months ago

Hi Richard, Thank you for your review! We're glad to hear you had great service and appreciate your kind words. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Supplied a custom meter cabinet to exact specifications: extremely well made and absolutely hassle free no problems recommend”

Helpful Report

Posted 6 months ago

Hi, Thank you for your 5-star review! We’re delighted the made-to-measure meter cabinet met exact specifications and was hassle-free for you. Thank you for your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Great service and good price”

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Posted 6 months ago

Hi Philip, Thank you for your 5-star review! We're glad you found our service great and the price good. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“The loft hatch is of poor construction. I understand it's not the most expensive, but everything about it looks cheap. It will do in the short term, but will likely replace it sooner rather than later. Delivery wasn't as promised”

Helpful Report

Posted 6 months ago

Hi Shaun, Thank you for your review. We appreciate your feedback regarding the delivery and quality of the loft hatch you ordered. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Very good service, website clear to understand and place order, mine was a custom fit , arrived on time , well made and a perfect fit, dead easy to fit”

Helpful Report

Posted 6 months ago

Hi David, Thank you for your 5-star review! We're delighted to hear the made-to-measure loft hatch arrived on time, was well-made, and easy to fit. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Excellent support via email and Emma - Thank you - prompt delivery and excellent product that was easy to install”

Helpful Report

Posted 6 months ago

Hi Chris, Thank you for your 5-star review! We're delighted to hear that you received excellent support via email and from Emma, and that the delivery was prompt and the product easy to install. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Purchased a made to measure hatch ,arrived promptly and a very good product ,fitted perfectly in about 15 mins”

Helpful Report

Posted 6 months ago

Hi Dave, Thank you for your 5-star review! We’re so happy to hear that your made-to-measure hatch arrived quickly and that it fitted perfectly. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Fantastic service. I had a very small loft hatch and couldn't find and standard size hatches to fit. Luckily I found your company online and saw you manufactured bespoke hatches. I banged my dimensions, minus 5mm and bingo, fits like a dream. Happy to see it wasn't a flimsy bit of plastic, but of robust metal construction. Easy to install, no hassles, straight in with no issues. Even managed to fit it on my own with a couple of G clamps Thank you sorting out what would been. otherwise an awkward job.”

Helpful Report

Posted 6 months ago

Hi Neville, Thank you for your 5-star review! We're delighted to hear that the Made to Measure loft hatch fits perfectly and that you found the metal construction sturdy and the installation straightforward. Thank you for the feedback and photo of the loft hatch in situ! Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Great service and quality. Product very easy to install”

Helpful Report

Posted 6 months ago

Hi Pedro, Thank you for your 5-star review! We are thrilled to hear that you found the service and product quality to be great and that the installation process was easy. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Really good fast delivery good product highly recommended”

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Posted 6 months ago

Hi Tyron, Thank you for your 5-star review! We are delighted to hear that you received your order quickly and are pleased with the LT235 Loft Hatch you purchased. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“The loft hatch arrived in good time and is good quality at a reasonable price. To open the hatch needs a specific pole, which they sell, but is expensive for what it is.”

Helpful Report

Posted 6 months ago

Hi, Thank you for your review! We're pleased to hear that the loft hatch arrived quickly and met your expectations for quality and price. We have noted your feedback regarding the pole. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Amazing! I needed a 'normal' sized loft hatch to replace a tiny 1800's one. Jupiter Blue had plenty to choose from and I was able to get a decent size one, insulated, very reasonably priced and next day delivery - for free. I also needed a particularly small hatch to replace an unsightly old hatch. Jupiter Blue were able to manufacture one to my specific measurements. This was made and delivered within a week - again, postage free! I had to contact customer services with a query. They replied quickly and politely. I would definitely recommend them.”

Helpful Report

Posted 6 months ago

Hi Sean, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found the right sizes you needed, and we’re glad our customer service team were able to assist you with your query. Thank you for the recommendation! Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Fantastic product. Perfectly made to measure. Only minor annoyance, as mentioned in other reviews, the website defaults to claiming next day delivery for all orders when made to measure is a 7-10 day turnaround.”

Helpful Report

Posted 6 months ago

Hi Vaughan, Thank you for the 5-star review! We’re thrilled you’re happy with the made-to-measure product. We appreciate you flagging the delivery timing on the site. We’ll review the website messaging to avoid any confusion. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Easy instructions on how to measure a custom loft opening, fit perfectly and easy to install.”

Helpful Report

Posted 6 months ago

Hi, Thank you for the 5-star review! We’re delighted that our instructions helped you measure the loft hatch opening and that the made-to-measure loft hatch fitted perfectly and was easy to install. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Excellent product and easy to install”

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Posted 6 months ago

Hi Adam, Thank you for the 5-star review! We’re thrilled you found the product you purchased excellent and easy to install. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Ideal for what we needed”

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Posted 6 months ago

Hi Kimberley, Thank you for the fantastic 5-star review! We are thrilled that your purchase met your needs. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Amazing service from start to finish. Cannot fault Jupiter blue 5* service Would highly recommend”

Helpful Report

Posted 6 months ago

Hi, Thank you for the 5-star review! We’re thrilled you had an amazing service experience from start to finish, and we appreciate your recommendation. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“I love my new custom loft door - well made and fast delivery thanks :-)”

Helpful Report

Posted 6 months ago

Hi David, Thank you for the fantastic 5-star review! We’re delighted you’re happy with the custom loft hatch you purchased and that the delivery was fast. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

Jupiter Blue Ltd is rated 4.9 based on 2,252 reviews