Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,065 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,065 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 20th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item came exceptionally quickly. Well packed and exactly as described on website.”

Helpful Report

Posted 3 months ago

Hi Jacqueline, Thank you for your 5-star review! We’re thrilled to hear that your order arrived quickly, well packed, and met your expectations. Thank you for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Good quality bespoke loft hatch,delivered very promptly and well packaged, just a reccomendation for ease of installation, can the frame be installed independently of the loft door hatch,this would make a one person job then.”

Helpful Report

Posted 4 months ago

Hi Rob, Thank you for your review! We’re pleased to hear you’re happy with the quality of your bespoke loft hatch and that it arrived promptly and well packaged. We appreciate your feedback as it helps us improve our products. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Very helpful on end of phone ,very efficient, delivery on time and a good price. Will recommend them, and use them again 👍”

Helpful Report

Posted 4 months ago

Hi David, Thank you for your 5-star review! We’re delighted to hear that you found our team helpful and efficient, and your delivery was on time. It's great to know you would recommend us and purchase from us again in the future! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Good Service & Delivery!”

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Posted 4 months ago

Hi John, Thank you for your 5-star review! We’re delighted to hear that you experienced good service and your order was delivered promptly . Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Easy to fit and it's to replace another plastic loft hatch that you had to slide to open which resulted in it's breaking in 18 months. Hopefully this twist lock will work out better”

Helpful Report

Posted 4 months ago

Hi Karen, Thank you for your review! Were glad to hear your LT235 Loft Hatch was easy to fit. Thank you for your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Excellent service provided and great delivery turn round time . Definitely recommend and will be using again”

Helpful Report

Posted 4 months ago

Hi Darryl, Thank you for your 5-star review and for your feedback about our service and delivery speed! We're so thrilled to hear you would recommend us! Thank you again for your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Brilliant as always”

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Posted 4 months ago

Hi Joseph, Thank you for your 5-star review! We’re thrilled to hear that you found our service brilliant! Thank you for your kind words. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Excellent service - hatch arrived within a few days.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your 5-star review! We're so pleased to hear that your hatch arrived quickly and that you were happy with our service. Thank you again for your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“very good thanks will recommend to anyone”

Helpful Report

Posted 4 months ago

Hi, Thank you for your 5-star review! We’re so glad to hear that you were pleased with your experience with Jupiter Blue Ltd and appreciate your recommendation to others. Thank you again for your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Bought an Airtight Lofthatch for my home, really well made and much better than many Plastic ones on the market. Hassle feel ordering and speedy delivery. A++”

Helpful Report

Posted 4 months ago

Hi Andrew, Thank you for your 5-star review! We're delighted to hear that you are happy with the AT25 Airtight Loft Hatch. It's also great to know you had a hassle-free ordering experience with speedy delivery! We appreciate your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Excellent customer service and item dispatched very quickly. Highly recommend Jupiter Blue.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your 5-star review! We’re thrilled to hear that you had a great experience with our customer service and that your order was dispatched quickly. Your recommendation means a lot to us! Thank you for taking the time to share your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“The inspection hatch ordered arrived on time, well packed and in good condition. The hatch is now fitted and looks really tidy; it appears to be sturdy but I guess time will tell.”

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Posted 4 months ago

Hi Ian, Thank you for your 5-star review! We’re thrilled to hear the HA Plastic Access Panel arrived safely and on time. It’s great to know the access panel fits well and looks tidy in situ. We appreciate your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Your loft hatch log is a big improvement on our old one. Straight forward to instal with detailed instructions. Very satisfied!!”

Helpful Report

Posted 4 months ago

Hi David, Thank you for your 5-star review! We’re so glad to hear that you found our Heavy Duty Loft Hatch Catch a significant improvement and that the installation process was straight forward for you. Thank you again for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Very easy to order, prompt delivery, very good product.”

Helpful Report

Posted 4 months ago

Hi Neil, Thank you for your 5-star review! We’re incredibly pleased to hear that you found the ordering process easy and received your product promptly. Thank you again for your kind words! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Nice company to deal with. Excellent customer service and friendly staff.”

Helpful Report

Posted 4 months ago

Hi Gordon, Thank you for your 5-star review! We’re delighted to hear that you had a good experience with our customer service team and found our staff friendly. Thank you for your kind words! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Fast efficient service with a product range that Screwfix cannot compete with on price, quality and customer service. Will use them again for sure.”

Helpful Report

Posted 4 months ago

Hi John, Thank you for your 5-star review! We are thrilled to hear that you were pleased with our product range ! It's wonderful to know that we can offer you excellent value, quality, and customer service! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Ordered custom loft hatch. Excellent product, but arrived with corner damaged by courier. Brilliant customer service arranged for a replacement to be sent.”

Helpful Report

Posted 4 months ago

Hi Adrian, Thank you for your 5-star review! We’re glad to hear that you’re pleased with the SDS Made to Measure Loft Hatch. It's wonderful to hear that our Customer Service Team were able to provide positive assistance with your damaged loft hatch. Thank you again for your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Found what I was looking for small access panel for a media wall. 100x150mm hinged white plastic. Can be painted same as the wall. But customer wanted left white. Website is easy to use. Have used them before and will use them again.”

Helpful Report

Posted 5 months ago

Hi John, Thank you for your 5-star review! We’re so pleased to hear that you found what you were looking for in the HA Plastic Access Panel. It’s great to know our website was easy to navigate. We appreciate your continued custom and look forward to serving you again in the future! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Very happy custormer! bought a bespoke slimpan access panel. It was cut perfectly and therefore fitted as required. The quality of the product is great and the people with whom I have corresponded have all been lovely. A highly recommended company.”

Helpful Report

Posted 5 months ago

Hi Matthew, Thank you for your 5-star review! We’re thrilled to hear that your bespoke slimpan access panel was cut perfectly and that you’re happy with the quality of the product. It’s great to know our team were able to be of help! Thank you for the recommendation! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Product was cheap and didn’t work well. It was shorter than what one would expect for the job it needs to do.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback regarding your recent purchase. We're sorry to hear that the product did not meet your expectations in terms of quality and length. Please do not hesitate to contact us at info@jupiterblue.co.uk if you would like to discuss your purchase further. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

Jupiter Blue Ltd is rated 4.9 based on 2,065 reviews