Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.85

4.9 Rating 2,252 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 28th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Very quick”

Helpful Report

Posted 3 months ago

Hi John, Thank you for the 5-star review! We’re really glad to hear you found our service quick. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“quick delivery, it does the job as described”

Helpful Report

Posted 3 months ago

Hi Jerzy, Thank you for the 5-star review! We’re glad to hear your order arrived quickly and does the job as described. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Great quality, delivered on time and value for money. Customer really happy with the finished result.”

Helpful Report

Posted 3 months ago

Hi Rob, Thank you for the 5-star review! We’re really glad to hear you found the quality great, delivery on time, and value for money. It’s great that you’re happy with the finished result. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Ordered a bespoke loft hatch, it arrived within a few days and fitted perfectly. Looks great, is well insulated and is great quality. The guy’s at Jupiter blue were great to deal with so highly recommend.”

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Posted 3 months ago

Hi Kevin, Thank you for the 5-star review! We’re so pleased to hear the bespoke loft hatch arrived quickly, fitted perfectly, and that you’re happy with the quality and insulation. We appreciate your recommendation. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Ordering was easy and the videos with the adverts helped a lot with understanding how difficult installation was. When the product arrived and I rang to query an item, I was helped by a very warm lady who was knowledgeable and solved my issue quickly. The hatch and ladder are now installed (enlarging the access to storage space where before I could not even get a suitcase up there!) and will solve my storage solution. Thank you Jupiter Blue.”

Helpful Report

Posted 3 months ago

Hi, We just wanted to say a huge thank you for your 5-star review! We’re so happy to hear that you found the ordering process easy and that our videos made the installation a breeze. It’s fantastic to know you had a great experience with our team! We’re delighted that the hatch and ladder are making a difference with your storage space. Kind regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“I needed a bespoke fire-rated loft hatch for a non-standard opening in a 1970s property. The hatch I ordered was manufactured to the exact dimensions requested, arrived well packaged, and is clearly a quality product. It's refreshing to find a company that still offers genuinely bespoke products. I would happily use them again and would highly recommend them.”

Helpful Report

Posted 3 months ago

Hi David, Thank you for the 5-star review! We’re really pleased to hear the bespoke fire-rated loft hatch met your exact dimensions, arrived well packaged, and that you’re happy with the quality. It’s great to know you’d consider us again and would recommend us. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Just fitted a 300x300 picture frame, took door off, scribed, cut the hole to size and fit with silicone and screws the re installed the door. The door latch was a bit of a problem closing because the latches were not in place properly but after a bit of fiddling and tightening a few little screws it closed. Client is very happy and finishes the job of to look smart. Very happy with the ordering and delivery process overall very competent company and would highly recommend their products. They are much better than the plastic one you get a big brand tool stores.”

Helpful Report

Posted 3 months ago

Hi Bruce, Thank you for the review. We’re glad to hear the installation went smoothly and your client is happy with the result. Noted about the latch situation and the fiddling required—your feedback is appreciated. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“TBH I was a little bit disappointed with robustness of the hinge pins The door cannot be removed for fitting, so must be fitted whilst open! So when fitting alone you need to hold and fix the frame, the hing pin snapped and the door fell out I had to glue the door back together”

Helpful Report

Posted 3 months ago

Hi Paul, We are sorry to hear about the issue with the hinge pins and the door detaching during installation. We appreciate your feedback and have noted it for future product development. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Very nicely made , very pleased with door.”

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Posted 3 months ago

Hi Asa, Thank you for the 5-star review! We’re really pleased to hear you’re very happy with the Touch Catch Access Panel. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Had a slight issue with a mark that wouldn't budge on a loft hatch, but item was swiftly replaced, and looks miles better than the old wooden hatch. Excellent customer service, quick delivery and would recommend this company.”

Helpful Report

Posted 3 months ago

Hi, Thank you for the 5-star review! We’re thrilled to hear that the mark issue was resolved quickly with a replacement and that you’re loving your new hatch. Your recommendation means a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Really good website to select what we need and whenever I’ve had a question I’ve called and the team all have the answers straight away. Delivery is prompt and products are good.”

Helpful Report

Posted 3 months ago

Hi Simon, Thank you for the 5-star review! We’re glad the website made it easy to find what you needed, and that our team could help quickly. Delighted to hear the delivery was prompt and you’re happy with the products. Thank you for the feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“11 stars out of 10. Highly recommend.”

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Posted 3 months ago

Hi Ross, Wow—11 stars! Thank you for the kind words and for recommending Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Efficient delivery and orduct exactly as described. Would use again.”

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Posted 3 months ago

Hi Stuart, Thank you for the 5-star review! We’re glad the delivery was efficient and that you're pleased with the LT2 Loft Hatch you ordered. Thank you for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Easy ordering and delivered quickly. The loft hatch does what I want it to do but is easliy distorted when fitting. Needed time and patience to get it squared and working properly. It seems to use the rafers to give it the rigidity needed for use. A heavier frame plastic or metal subframe would probably solve the fitting problem bu obviusly would be at a cost.”

Helpful Report

Posted 3 months ago

Hi Andrew, Thank you for the review and for choosing Jupiter Blue Ltd. We’re glad the ordering was easy and that delivery was quick. We note your comments on the loft hatch fitting and appreciate your feedback. Finally, thank you for the photo of the loft hatch in situ. It's always great to see the final result! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Good quality access panel and received the next day, excellent service!”

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Posted 3 months ago

Hi Jason, Thank you for the 5-star review! We’re delighted to hear that you are pleased with the quality of the access panel you ordered through us & that you received excellent service from our Jupiter Blue Ltd team. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Fantastic company to deal with”

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Posted 4 months ago

Hi Stephen, Thank you for the 5-star review! Fantastic to hear you had a great experience with Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“After receiving a damaged metal ceiling hatch (damage caused by courier) one phone call to Juniper Blue at lunchtime on a Friday, new hatch arrived Saturday morning. What a service - 10/10”

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Posted 4 months ago

Hi Colin, Thank you for the 5-star review! We’re thrilled to hear the replacement hatch arrived quickly. We appreciate your feedback!. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Very satisfied with our Bespoke loft hatch, easy to install and look nice. Delivery on time. Highly recommended.”

Helpful Report

Posted 4 months ago

Hi Inga, Thank you for the 5-star review! We’re delighted you’re happy with the Made to Measure Loft Hatch, its ease of installation, and that the delivery was on time. We appreciate your recommendation. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Brilliiant service, ordered on Friday 08 May 2026, @ 14:23. Delivered by DPD at 10:31on Saturday 09 May 2026 What more can I say - Brilliant service”

Helpful Report

Posted 4 months ago

Hi John, Thank you for the 5-star review! We’re thrilled to hear you’re happy with the service you received and that your delivery was smooth. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Excellent product, worked exactly as required”

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Posted 4 months ago

Hi Philip, Thank you for the 5-star review! We’re thrilled to hear the PFFD - Fire Rated Access Panel worked exactly as required. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

Jupiter Blue Ltd is rated 4.9 based on 2,252 reviews