Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,183 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,183 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 18th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bespoke hatch arrived well packaged and within the time scale. Easy to fit once I got my wife to go up 2 steps on the ladder to assist. All in all it looks far better than my old hatch ,highly recommended.”

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Posted 3 years ago

“Purchased new fitted loft door fits perfectly and a great product,Delivery was excellent Great Company”

Jupiter Blue Ltd 5 star review on 3rd April 2023

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Posted 3 years ago

“delivery as promised. very clear instructions. lightweight but looks fine once in place”

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Posted 3 years ago

“Product was slightly damaged on the insulation but this was hidden when the door is closed, we didn't bother with claiming a replacement. The product itself is fine, the frame is a bit flimsy so make sure it's supported full on each side. The rubber/plastic washers supplied with the screws are a waste of time, the trap door hits the screw heads when using the washers. When tightening the screws further to avoid this, the washers are pushed out.”

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Posted 3 years ago

“Very good service and excellent product. Will buy again.”

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Posted 3 years ago

Thank you so much Cameron for your five star rating of Jupiter Blue Ltd. We truly appreciate your feedback, and we are glad you enjoyed our very good service and excellent product. Thank you for your support!

Posted 3 years ago

“Easily understood website, options and pricing. Great service. Products packaged and delivered on time. Good quality product would recommend with no issues.”

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Posted 3 years ago

Thank you so much, Stephen, for your 5 star rating! We appreciate your feedback and are glad to hear that you had a positive experience with our website, options, pricing, service, and product quality. We are delighted to have you customer and thank you for recommending us with no issues.

Posted 3 years ago

“We are very pleased with the two loft hatches.made to measure, accurate and very good finish.”

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Posted 3 years ago

Thank you Robert for your 5 star rating of Jupiter Blue Ltd. We are immensely pleased that you were satisfied with the two loft hatches made to measure, with an accurate and good finish. We are grateful that you chose us as. Thank you again!

Posted 3 years ago

“Excellent service with construction of loft hatch and delivery. I would recommend Jupiter Blue ltd”

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Posted 3 years ago

Thank you so much for giving us a 4 star rating! We really appreciate it. We are so glad to hear that you experienced excellent service with your construction of loft hatch and delivery. We would like to thank you for shopping with us. We hope that you will continue to be satisfied with the services we provide!

Posted 3 years ago

“great product range but very poor response times to on line enquiries ..always having to be chased .. can be frustrating ...”

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Posted 3 years ago

Hi Jack, Thank you for taking the time to review us. I was sorry to hear you felt our response times were excessive and that put the burden back on you. It doesn't sound like our normal service levels. To help look into this please can you give a summary of the issues you faced and the time scales involved. Thank you Simone

Posted 3 years ago

“Replacement loft hatch arrived quickly and fitted fine.”

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Posted 3 years ago

“Product arrived on time, in good condition and was relatively easy to fit.”

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Posted 3 years ago

“Delivery very quick and the access panel looks good.”

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Posted 3 years ago

“Always excellent products and most importantly well packaged and arrive on time.”

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Posted 3 years ago

“Very good quick delivery very good product I had no problem to return the short handle in exchange for the long one I recommend this company easy to contact and helpful”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“I ordered a heavy-duty loft hatch latch, as I have a large and heavy loft hatch; as we were redecorating, I decided to tidy up and replace the existing mechanism. This item was just what was required, but I did feel that it was expensive; however, where else could I have found a suitable alternative? The item arrived promptly, but when I unpacked it, I found that there was a component missing from the kit. I telephoned Jupiter Blue customer services, who were most apologetic and sent the missing piece in the post - it arrived the following day. No harm done. The installation instructions were clear and easy to follow, and my landing now looks much neater for having it!”

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Posted 3 years ago

“First class service, got the delivery 5 days before expected and the product was exactly what I ordered”

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Posted 3 years ago

“Was OK although didn’t realise the hatch came with such thick polystyrene attached, it had to be cut which was quite messy.”

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Posted 3 years ago

“Excellent product delivered in record time. Installed in a utility room to provide access to valves and shower waste to the bathroom above. Easy to fit and very unobtrusive in the white painted ceiling.”

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Posted 3 years ago

“Delivered on time with good communication.”

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Posted 3 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,183 reviews