Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.85

4.9 Rating 2,277 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 26th October 2026

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was undecided between getting a joiner to make a wooden hatch from scratch or go for a made to measure one from Jupiter Blue... After consideration I went for the Jupiter Blue option and am very glad I did! Not being able to visit their showroom prior to placing an order the main concern I had was the weight of the hatch, being made from metal. However, once it arrived I was very impressed with how light it is. Unpacking the hatch revealed custom polystyrene packaging along with a pack of 8 screws (there are 12 holes in the hatch frame to secure it to the ceiling beams), a pole and some installation instructions. Installation (with the help of an additional pair of hands) was nice and simple. We used some G cramps (with scrap wood to protect the surface of the frame) to hold the frame in place while we drilled and secured the frame in-place. Before installation the frame has a fair amount of play in it; care needs to be taken in terms of the order in which you secure the frame attachment points as it is easy to pull the frame out of shape and hence the door then will not align as well as prior to installation. The hinges have a bit of float in them, but it's definitely advisable to take note of my above comment.”

Helpful Report

Posted 10 years ago

“We needed a few bespoke access panels for a recent project. Simone and the team were excellent - from helping me select the right products to having them custom powder coated and delivered to site within the time they said they would.”

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Posted 10 years ago

“I received what I ordered in good condition and everything was handled efficiency. Would definitely use this compan again and San recommend them.”

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Posted 10 years ago

“Product was exactly as description, delivered on time. Excellent service would highly recommend them to prospective customers”

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Posted 10 years ago

“The materials were delivered on time, and the company kept me informed of the times for delivery”

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Posted 10 years ago

“Arrived when promised. Made to measure, spot-on size and absolutely square. I needed a few more screws but not a problem.”

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Posted 10 years ago

“Placed the order for the goods I wanted, received confirmation of order, informed when posted , received on time and at the correct price. You cannot ask for more. Good well informed service”

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Posted 10 years ago

“I painstakingly sifted through about a thousand available loft hatches before settling on this one. The hatch opening has been moved from the bathroom to the landing and I originally wanted a wooden hatch with fold down ladders but didn't have the space required for that installation. This one was the right size for the landing and one of the better looking plastic hatches on the market. If anything, the hatches seem a little flimsy before installation but fix up solid enough. Worth noting that new plaster boards have been fitted over the existing plaster at our house, making the gap between ceiling and joists thicker than usual. Unfortunately, the hatch lip which rises into the loft joists wasn't deep enough for me to screw directly into the joists so I had to bolt some flat brackets into the frame in order to screw through. Overall, decent product and worth the money.”

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Posted 10 years ago

“I ordered a access panel,it came the following day”

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Posted 10 years ago

“Excellent and very prompt service. Can't fault it.”

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Posted 10 years ago

“Easy to deal with over the phone and order. Received in reasonable time and well packaged. Good product and easy to fit. Pole is a bit short but overall worth a five star rating.”

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Posted 10 years ago

“As a plumber I quite often use access panels for stop cocks, isolating valves etc. The local plumbers merchants don't have many sizes. The panels I ordered from Jupiter Blue were 150mm by 100mm. The service and delivery were excellent. I don't often buy products from the internet as it's hard to tell the quality in a photo. The panels were exactly as I wanted.”

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Posted 10 years ago

“Very prompt service. Very well packaged.”

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Posted 10 years ago

“Friendly advice over the phone for our purchase of a sun tunnel, ordered in the afternoon and it arrived the next morning! Very happy.”

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Posted 10 years ago

“First class service from these guys.”

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Posted 10 years ago

“fast, efficient and value for money.”

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Posted 10 years ago

“The product was as described and my order promptly processed. Delivery took a few days which is acceptable.”

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Posted 10 years ago

“I've used Jupiter Blue on one occasion before and have received a first rate service both times. Prices are low, dispatch is prompt and the products are quality. I will use them again in future and would without doubt recommend them to all.”

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Posted 10 years ago

“Ordered an access door that was here within a couple of days. It had been damaged in transit. After a single email there was another delivered the following day. You simply can't ask for a better service. Fast, hassle free and a pleasure to deal with.”

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Posted 10 years ago

“The product met all my requirements--it arrived in about 36 hours, was well packed, gave brief but comprehensive instructions on installation, which I followed ("measure twice, cut once") and it fitted like a glove! Excellent product, excellent service. Thank you. Robert Knights”

Helpful Report

Posted 10 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,277 reviews