Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,222 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,222 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

Write Your review

Tell us how Jupiter Blue Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jupiter Blue Ltd 5 star review on 18th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the loft hatch, having been disappointed by the ones available in my local DiY stores and it was a good move. Are yet to fit it but it is such a superior product and will disappear into the ceiling perfectly. Mine actually arrived with minor damage and Jupiter replaced it immediately, without any quibbles. Gret customer service. Thanks.”

Helpful Report

Posted 11 years ago

“I haven't fitted this yet - but it looks pretty straightforward. Prompt, simple efficient ordering process and delivery, though. I had one technical question answered verbally prior to purchase by their sales team and the salesman's knowledge of the product impressed m. This led me to make the purchase in the knowledge that back up is available if I require it.”

Helpful Report

Posted 11 years ago

“Excellent product, very impressed with the quality and it fitted like a 'glove'! One constructive comment would be that the loft hatch internal frame would be better being a bit higher (or deeper) to allow the existing fixing screw holes to screw into ceiling loft joists instead of the height of standard plasterboard ceiling. This was easily adapted with higher drilled holes, worked out fine and looks great.”

Helpful Report

Posted 11 years ago

“Ordered loft door on line. Delivered earlier than promised. Item good quality. Excellent no frills purchase. Good job.”

Helpful Report

Posted 11 years ago

“Prompt and helpful response to queries. Excellent product and quick delivery. Would not hesitate to use again.”

Helpful Report

Posted 11 years ago

“superb products price and service”

Helpful Report

Posted 11 years ago

“I was randomly searching for suppliers of loft hatches when I found Jupiter Blue - I say 'randomly' only because it is something I was thinking of buying in the future. Serendipitously, while browsing their products, I found they supplied inspection hatches, of various sizes, too. I had been racking my brains as to how I could enclose the pipes to a new shower installation (as part of an overall bathroom renovation project) yet still have easy access to the plumbing without compromising the aesthetics of the tiled enclosure I was planning. This was the perfect solution and I didn't even know that such things were available. As it was so reasonably priced I sent for one immediately and received it in very short order. I've since found that they do sell these items locally but the prices were astronomical - so I'm glad I found Jupiter Blue. When I get round to replacing the loft hatch, I will definitely be buying it from Jupiter Blue!”

Helpful Report

Posted 11 years ago

“Made to measure loft hatch fitted perfectly and was easily installed.”

Helpful Report

Posted 11 years ago

“Sent the wrong item initially, but responded quickly to email and sent out the correct item immediately with no fuss.”

Helpful Report

Posted 11 years ago

“I recently purchased a loft cavity recess door It unfortunately arrived damaged but the item was immediately replaced I would recommend this company for quality of goods and customer service”

Helpful Report

Posted 11 years ago

“Sadly the item arrived with damage to a corner, took a couple of pics give them a call, emailed the pics also explained that l had got the sizes wrong and it wouldn't fit. Refund given. Found the staff polite helpful and would definitely recommend them and would buy from them again x”

Helpful Report

Posted 11 years ago

“Really impressed with the service I received and the loft hatch I purchased. Very helpful and good communication throughout. The loft hatch is finished in RAL 9010 which matches the Dulux matt I painted the ceiling, good attention to detail too, the door and frame are tapered slightly on the hinge side to prevent the seal being forced over itself when it's closed. Thank you ??”

Helpful Report

Posted 11 years ago

“True Excellent service. Thank you.”

Helpful Report

Posted 11 years ago

“Loft hatch delivered extremely well packed. Ordered sizes were spot on. Easy to fit, with the aid of my son. Looks very good.”

Helpful Report

Posted 11 years ago

“1 Requested a replacement part for a product purchased three years earlier. No argument, no cost and received the part by post the following day. 2 Incredibly, they sent an additional complete assembly FOC as well. 3 Ordered a new product Feb 2015, arrived the following day. Slight problem with it but quickly resolved 'in house' at my end. Company notified. 4 Fantastic, polite and professional service on the phone. 5 Three other companies supplied the above product but it was unfit for purpose and non compliant with legislation. * They could even understand my Stockport accent! Keep it up lads, but if you screw up I will become your mother in law in a bad dream!”

Helpful Report

Posted 11 years ago

“The hatch arrived pretty quickly, but I was suprised to find no paperwork with it whatsoever. It wasn't particularly well protected in transit, so I feel I was quite lucky for it to have arrived without a mark. Perhaps they feel they can trust their chosen courier? The lack of fitting instructions won't be an issue as it will be easy enough, but I chose this particular hatch as it is compliant with building regs for new build, so I was expecting something in black and white to say that. I can always print off the eBay listing, I guess, but that's not particularly professional. The hatch itself is good. A nice moulded edge and a nice finish so it will look good when fitted. They offer a good range of sizes and insulation values, but just a shame it's lacking the professional finish to their service.”

Helpful Report

Posted 11 years ago

“Delivered the goods that I wanted when they said they would.”

Helpful Report

Posted 11 years ago

“Order it. They delivered it. I fitted it ~ easy! I'm very happy. RESULT”

Helpful Report

Posted 11 years ago

“The product is well made and exactly as described on the website so I'm pleased I chose Jupiter Blue. Their carrier let them down, sending the parcel to York rather than Nottingham so the 'next day' delivery didn't happen but the fault was with Interlink. I have no hesitation in recommending them.”

Helpful Report

Posted 11 years ago

“Website easy to navigate, and ordering was easy, delivered within 2days as promised. Would recommend them.”

Helpful Report

Posted 11 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,222 reviews