EYG Home Improvements Reviews

Name: EYG Home Improvements
Address: E Y G Window Centres, Wiltshire Road, Hull, Hull, EYG Home Improvements
Rating: 4.47

4.5 Rating 377 Reviews

86 %

of reviewers recommend EYG Home Improvements

4.5

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About EYG Home Improvements:

EYG is a leading UK double glazing specialist with decades of home improvement knowledge and experience.

We design, manufacture and install domestic glazing of any shape or size – from windows and doors to bespoke orangeries, conservatories and replacement conservatory roofs.

Our business is founded upon the traditional values of reliability and trust.

We always put the needs of our customers first and we will endeavour to provide the best possible customer service.

Visit Website

Phone:

0800 181 888

Email:

l.baxter@eyggroup.com

Location:

E Y G Window Centres, Wiltshire Road, Hull,
Hull
EYG Home Improvements
HU4 6QQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All work completed in very fast time. Half day for two doors, three windows. Three men working at once. Looks great.”

Helpful Report

Posted 3 years ago

Thanks for the 4 star review!

Posted 3 years ago

“The communication from the company wasn’t great but the fitters were brilliant. They were friendly and professional. The door looks amazing and just as ordered even though it did take time to arrive due to building shortages.”

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Posted 3 years ago

Thanks for the 5 star review!

Posted 3 years ago

“When the initial fitting date was cancelled because of Covid, I was sympathetic, but when the next date was cancelled I was angry and was in 2 minds whether to go ahead with the fitting. However, FULL MARKS to both of the lads who did come to fit them, they were terrific, efficient and leaned up after themselves. I am very pleased with the windows.”

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Posted 3 years ago

Thanks for the 3 star review!

Posted 3 years ago

“The guys turned up and got started straight away. They didn't stop until the job was finished. They even sorted out my black out blind on the bedroom window that I wasn't able to remove. Extremely pleased with the fitters, so careful and cleaned up after themselves. The new window sills are excellent, gives me a bit more space for plants, and "no painting", just a quick wipe down. The price was good and I would have no hesitation in recommending their services. I'm glad I spoke to my friend for the original recommendation as she was happy with the quality, price and service given. Thank you so much.”

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Posted 3 years ago

“Great design and fitted by experts. Very happy with finished result”

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Posted 3 years ago

Thanks for the 5 star review!

Posted 3 years ago

“Quick quote. Had to wait for 6 weeks explained they manufacture. Fitted in a day 2 doors. Excellent very professional and importantly friendly workmen. I would recommend.”

Helpful Report

Posted 3 years ago

Thanks for the 5 star review!

Posted 3 years ago

“Installation booked in at the beginning of the year for end of March. 2 days before had a call to say they couldn’t make it but after I explained I had other workman booked in they said they could do it on the Thursday. Installation engineers turned up and when fitting back door they drilled through a central heating pipe flooding my new kitchen floor. Managed to turned the radiators off but it then took a further 6 days to get the central heating system back up and running. The back door would not shut properly and I had to lean against it just to shut & lock it. The service engineer who called the following day after my complaint looked at the door and the mess that had been made with the pipe & walls etc and said in his own words “ the jobs an abortion”. He the had the refit the frame correctly so the door would shut properly. They then had to organize a plasterer to come out to sort out the extensive damaged they had done to the walls. The engineers that came out to remedy the problems but the installation engineers would not even rate 1 star.”

Helpful Report

Posted 3 years ago

Thanks for the review Allan, We appreciate the feedback & have taken this on board! We have now resolved this issue and will be more than happy to help if you have any future issues.

Posted 3 years ago

“Very pleased how it was finished very professional really pleased from start to finish”

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Posted 4 years ago

“Really love my new front door. Very pleasant fitter and Jason the sales man was also very pleasant and helpful.”

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Posted 4 years ago

Thanks for the 5 star review!

Posted 3 years ago

Thanks for the 5 star review Mrs McArtney!

Posted 3 years ago

“Delighted with our new door and the efficiency of your men. Only comment why you didn't get 5 stars is that it took 6 months to come with no updates over that time as to when it might be supplied.”

Helpful Report

Posted 4 years ago

“Top quality products installed by an excellent team of professionals. Thank you EYG”

Helpful Report

Posted 4 years ago

“I had a hybrid roof fitted on to my conservatory and the workmanship was a high standard, the tradesmen were very polite, would highly recommend the company.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review!

Posted 3 years ago

“Jon and John plus electrician and plasterer did a fantastic job, Ian, Installations Manager, kept us informed throughout and it was a seamless installation. I would highly recommend!!”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review!

Posted 3 years ago

“Very pleased with the way every thing went, the men where very friendly and efficient in their work. Had 5 windows replaced in a day, very impressed”

Helpful Report

Posted 4 years ago

Thanks for the 4 star review!

Posted 3 years ago

“The men did a very good job. Very pleased.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review!

Posted 3 years ago

“Excellent workmanship , very pleased with end results , envious neighbours .”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review!

Posted 3 years ago

“This was the second batch of work from EYG. First batch of front windows and door no real issues 4 stars, so we went with the rear windows and 2 doors a year later, which quite frankly could have been done by a completely different company. manufacturing workmanship was shocking and you've had to come back to them 3 times so far. Not Good! Not really kept informed on when you were coming back either. I appreciate Covid has proven hard, but still! Fitters and latent defect guy very pleasant, which is more than can be said for the 2 salesmen we had on separate occasion, neither were very pleasant, both stuck in the 1970s and only really dealt with "The man of the house".”

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Posted 4 years ago

“It was very poor weather but the lads still worked very hard to finish the job which they did well. Would recommend”

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Posted 4 years ago

Thanks for the 5 star review!

Posted 3 years ago

“We ordered two external doors from EYG. Admittedly, pricy but truly worth every penny. Both of the doors were fitted within three to four hours. This was pretty good considering that they had to take out the existing ones first. We have had experience of this company in that some years back they had built a roof for our conservatory. It was a job well done and thus our loyalty to this company. We had so many dealings with Martin Littlefield, their sales executive, that he has become part of our family. He is a great face for the company.”

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Posted 4 years ago

Thanks for the 5 star review!

Posted 3 years ago

“Prompt service. Neat and tidy workmanship. Very happy with all the quality.”

Helpful Report

Posted 4 years ago

EYG Home Improvements is rated 4.5 based on 377 reviews