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EYG Home Improvements Reviews

4.5 Rating 449 Reviews
B-
Happiness Grade
Read EYG Home Improvements Reviews

About EYG Home Improvements:

EYG is a leading UK double glazing specialist with decades of home improvement knowledge and experience.

We design, manufacture and install domestic glazing of any shape or size – from windows and doors to bespoke orangeries, conservatories and replacement conservatory roofs.

Our business is founded upon the traditional values of reliability and trust.

We always put the needs of our customers first and we will endeavour to provide the best possible customer service.

Visit Website

Phone:

0800 181 888

Email:

l.baxter@eyggroup.com

Location:

E Y G Window Centres, Wiltshire Road, Hull,\nHull

EYG Home Improvements have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

94.29%
Industry Average
Top quality windows at a very reasonable price. The installer Olly was a breath of fresh air, top job done by a great lad.
- Michael H
Turns out we didn't have to as confirmed by EYG! Price was good, the salesman gave best price without the usual rubbish that a lot of companies utilise and I find infuriating.
- Jeremy W
Fully informed of progress from initial contact to fitting of new patio doors. Very good price and friendly fitters. Would definitely use them again if required.
- Martin D
A-

Delivery - Fast

80.00%
Industry Average
Price-delivery- workmanship care and speed all excellent- well done -thanks
- Victor K
Prompt delivery and fitting , polite fitters, clean and tidy , and after they had left , apart from a lovely new door , you wouldn't have known they had been here.
- Denis I
Price and delivery was excellent, there's no unnecessary hanging around with this company.
- Susan A
F

Refunds - Difficult

0.00%
Industry Average
I was disappointed that I was not offered a refund or some form of compensation.
- Carol W
I cancelled my order within the 14 days cooling off period because I was unhappy with the pressurising sales techniques and high prices. Despite asking for my refund on the 14/09/23, I still have not received it 6 weeks later.
- Richard J
94.44%
Industry Average
Fantastic service from start to finish of the installation Great communication and easy to deal with Five star *****
- Kevin H
Highly delighted with the service I received from the staff at EYG, the installers were exemplary despite half a ton of bricks nearly falling on their heads whilst removing the old front door they continued to finishing the job unabated, the result when they had finished was beyond what I had expected and certainly get this company again should the need arise, many thanks again guys. Ian Fielding
- Ian F
Great products and a super service!
- Mrs S