EYG Home Improvements have a Customer Happiness Grade of B-. Customers love their prices and customer service but are unhappy with their refunds.
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Just had another three windows installed by EYG And again another professional job, I was a slightly concerned about any damage to my wall tiles in kitchen and bathroom bathroom, but no damage whatsoever praise indeed for the nice guys who installed the windows, I can’t praise this company highly enough very good quality windows at a very competitive price excellent service service from start to finish
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- Dennis S
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Don’t always get things right fist time, but always right when complete. Fair price, good quality.
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- Graham N
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For the price I paid I was expecting better.
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- Carol W
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Prompt delivery and fitting , polite fitters, clean and tidy , and after they had left , apart from a lovely new door , you wouldn't have known they had been here.
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- Denis I
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Price and delivery was excellent, there's no unnecessary hanging around with this company.
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- Susan A
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On delivery failed on the first booking forgot the 7,P's princable, martin phoned me in the after afternoon they were due about 0930hrs, i was unhappy with this Martin and i had words, a little time after we spoke again and he came to realise the customer comes 1st, we rebooked the install date for 2 doors and 2 windows for the following week, the two men arrived (i unfortunately forgotten thier names) they were nice pleasant and helpful, Martin in a way of good will gesture discounted us £100 as we were put out along with other traders following EYG, after all of this i would consider buying from EYG again,,
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- EYG I
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I was disappointed that I was not offered a refund or some form of compensation.
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- Carol W
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I cancelled my order within the 14 days cooling off period because I was unhappy with the pressurising sales techniques and high prices. Despite asking for my refund on the 14/09/23, I still have not received it 6 weeks later.
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- Richard J
“
Just had another three windows installed by EYG And again another professional job, I was a slightly concerned about any damage to my wall tiles in kitchen and bathroom bathroom, but no damage whatsoever praise indeed for the nice guys who installed the windows, I can’t praise this company highly enough very good quality windows at a very competitive price excellent service service from start to finish
”
- Dennis S
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Just had another three windows fitted by EYG can’t fault this company very good quality product and efficient quick installation I was a bit concerned about two of the windows regards damage to the wall tiles but just mentioned to the installation guys and no damage whatsoever anywhere very good tidy job I would definitely recommend this company for excellent all round service 😃😃
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- Dennis S
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Good customer service, quality of products excellent and a major improvement over my original structure. Thank you EYG!
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- John B
