EYG Home Improvements have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Top quality windows at a very reasonable price. The installer Olly was a breath of fresh air, top job done by a great lad.
”
- Michael H
“
Turns out we didn't have to as confirmed by EYG!
Price was good, the salesman gave best price without the usual rubbish that a lot of companies utilise and I find infuriating.
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- Jeremy W
“
Fully informed of progress from initial contact to fitting of new patio doors. Very good price and friendly fitters. Would definitely use them again if required.
”
- Martin D
“
Price-delivery- workmanship care and speed all excellent- well done -thanks
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- Victor K
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Prompt delivery and fitting , polite fitters, clean and tidy , and after they had left , apart from a lovely new door , you wouldn't have known they had been here.
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- Denis I
“
Price and delivery was excellent, there's no unnecessary hanging around with this company.
”
- Susan A
“
I was disappointed that I was not offered a refund or some form of compensation.
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- Carol W
“
I cancelled my order within the 14 days cooling off period because I was unhappy with the pressurising sales techniques and high prices. Despite asking for my refund on the 14/09/23, I still have not received it 6 weeks later.
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- Richard J
“
Fantastic service from start to finish of the installation
Great communication and easy to deal with
Five star *****
”
- Kevin H
“
Highly delighted with the service I received from the staff at EYG, the installers were exemplary despite half a ton of bricks nearly falling on their heads whilst removing the old front door they continued to finishing the job unabated, the result when they had finished was beyond what I had expected and certainly get this company again should the need arise, many thanks again guys.
Ian Fielding
”
- Ian F
“
Great products and a super service!
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- Mrs S