Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

EYG Home Improvements Reviews

4.4 Rating 219 Reviews

84 %

of reviewers recommend EYG Home Improvements

Company Reviews

4.4

Based on 219 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About EYG Home Improvements:

EYG is a leading UK double glazing specialist with decades of home improvement knowledge and experience.

We design, manufacture and install domestic glazing of any shape or size – from windows and doors to bespoke orangeries, conservatories and replacement conservatory roofs.

Our business is founded upon the traditional values of reliability and trust.

We always put the needs of our customers first and we will endeavour to provide the best possible customer service.

Visit Website

Phone:

0800 181 888

Email:

l.baxter@eyggroup.com

Location:

E Y G Window Centres, Wiltshire Road, Hull,
Hull
EYG Home Improvements
HU4 6QQ

Write Your review

Tell us how EYG Home Improvements made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“John G and Aydan fantastic, most happy with the work, did a full wall cut out for a door and window, very happy thankyou gentlemen.”

Posted 1 year ago

Thank you so much for the lovely review, it is great to get such positive feedback. Best wishes, Lisa

Posted 1 year ago

“John G. Thank you for the building work enlarging a window, it looks great, very tidy worker, can highly recommend.”

Posted 9 months ago

Thank you for the great review for John, we really appreciate it! Best wishes, Lisa

Posted 7 months ago

“Three windows replaced, one needed a lintel, and so for a very small extra price we got a brand new one fitted, and the brickwork repointed by @JohnG all done quickly and effeciently.”

Posted 1 year ago

Hi Mike, thank you the very positive review, we are glad it all went well and you are happy with our workmanship and product. Lisa

Posted 1 year ago

“John G has did a really good job on the brick laying and plastering”

Posted 1 year ago

Thank you for the 5 star review Heather!

Posted 1 year ago

“Just had original patio doors replaced and extended by 1 mtr to allow more light in the living room, certainly allowing more light in and gives a much improved view looking out John G and his apprentice, here for over a week, kept me informed throughout, workplace kept clean and tidy as much as possible, very polite and considerate, pleasure to have them doing this work Actual patio doors fitted very quickly at the end as all the ground work completed to plan thus allowing the easy installation of the doors”

Posted 7 months ago

“We have had all our windows renewed with EYG, the Two Men who arrived were two Brothers Paul and Carl, my Wife and myself consider ourselves very lucky to get two Cracking lads, they came bang on time and kicked off straight away, their work ethic was tremendous, their skill was beyond belief, we had them for two days they kept the worksite very clean and tidy and the end product was great, the communication with EYG was superb, the price was good, to say that we were delighted with the whole and every aspect of dealing with EYG was not good enough, the experience was really Birilliant. 👍👍”

Posted 7 months ago

Thank you Mr Wardell for the amazing words, we are delighted that you were so happy with Paul and Carl, and our service overall. Best wishes, Lisa

Posted 7 months ago

“The builders we had were great and did a great job. John g was a great builder for his apprentice Aiden to follow and learn from. However it has been a long road of miss communication, mistakes with sales and not knowing what was happening. So although not happy at all with time from sale to completion, the results are good.”

Posted 10 months ago

Hello Mrs Wheatley, thank you for the four-star review, we really appreciate it. I understand there were delays with planning permission for your garage conversion and a delay starting works and apologise if there was a lack of communication, I am delighted to hear you are happy with the build and finished project and we hope you enjoy your new room. Best wishes, Lisa

Posted 10 months ago

“Got a living room a two bedroom windows to replace council windows I have had in for 23 years, told sales man needed better sound proofing because I live opposite a school. Not a problem he said our windows have great sound proofing, who are they kidding there worse than the old windows there like single glazed windows, had fitters out twice first looked at hinges on side window 10 minutes later he was gone second fitter came looked at windows took off cover strip and filled small part off sill . He said it could be the product they will ring me and left nothing has happened windows still bad,I’ve emailed them more than once no reply. I’ve had 2 different window companies trying to sell me windows I tell them no because off the trouble I’ve had , both sales men have looked at the windows and came in to the house they couldn’t believe how noisy it was and both said windows not made properly or not installed properly and to get in touch with trading standards that is what I’m going to do . Please think twice before buying windows from eyg.”

Posted 1 year ago

Mr Gibbins, we are sorry to hear that you are not happy and would like to speak to you regarding your installation, as this is something that is an unfamiliar scenario, and not a complaint we are familiar with regarding the quality of our acoustic windows. Could you please get in touch by emailing l.baxter@eyggroup.com so we can look into this and contact you. Best wishes, Lisa

Posted 1 year ago

“John G, Aidan & Raz have done a fantastic job on the building work and fitment of our Bi-folds we have had fitted. Friendly guys and talked through the work they had done each day. Left the house clean and tidy and would highly recommend EYG as a company, second time we have used and will definitely use again in the future.”

Posted 1 year ago

Thank you for the fantastic review Mike, we appreciate you taking the time to write this and we are delighted you were so happy with our standard of workmanship. Best wishes, Lisa

Posted 1 year ago

“Just had some new lintels put in to our front window and patio doors by John G in preparation for new windows this week, the standard of the work is incredible, brickwork looks better than I believe the house would have looked when it was new. John G and EYG absolutely brilliant!! thank you!”

Posted 1 year ago

Thank you for your review! We really appreciate the feedback!

Posted 1 year ago

“How can you display a picture of the queen lower your flag and open on the funeral day! the roads are deserted you must be the only place open how disrespectful won't be using you again EVER”

Posted 1 year ago

Mr Welburn, we appreciate it's a highly sensitive and emotive issue, but very unfortunately we have legal and contractual obligations to our domestic and commercial customers and after lengthy discussions, we took the incredibly difficult decision to continue manufacturing for this purpose alone. All our sales and marketing operations have been paused for 24 hours, out of respect for the Queen. Staff have been given an extended two-hour break in the factory and offices, and we have made available a large screen for them to view the proceedings. We are very sorry you feel this way but completely respect your point of view.

Posted 1 year ago

“Had french doors fitted by John G and his team , great guys , very efficient , great job done by all .”

Posted 1 year ago

Thank you for the lovely feedback Mrs Foster, we are really pleased you were happy with your installation. Best wishes, Lisa

Posted 1 year ago

“Hi I have just been informed by my bofreind that you are open on 19th September it is the queen's funeral have some respect for your staff this is a disgraceful company to work. Me and my boyfreind had plans for the day with the kids for the funeral as it is a once in life time opportunity and your open I'm shocked. No shops ard open on this day so hope your going to provide for his dinner”

Posted 1 year ago

Thank you for your feedback. We are continuing with our manufacturing processes as we have legal obligations to abide by, which we are unable to forfeit. In addition, some customers have indicated they wish their installations to go ahead as they have booked time off work and other trades to fit in with the work, and we don’t want to let them down. All our sales and marketing staff are ceasing their normal work that day, and we will not be contacting customers. We are doing everything we can as a business to mark this sad and solemn occasion while fulfilling our legal and contractual obligations, and a lot of thought and discussion has taken place. This is not a decision we have taken lightly and was a result of some very difficult discussions and balancing the needs of our customers with the wishes of our staff.

Posted 1 year ago

Thank you for your feedback. We are continuing with our manufacturing processes as we have legal obligations to abide by, which we are unable to forfeit. In addition, some customers have indicated they wish their installations to go ahead as they have booked time off work and other trades to fit in with the work, and we don’t want to let them down. All our sales and marketing staff are ceasing their normal work that day, and we will not be contacting customers. We are doing everything we can as a business to mark this sad and solemn occasion while fulfilling our legal and contractual obligations, and a lot of thought and discussion has taken place. This is not a decision we have taken lightly and was a result of some very difficult discussions and balancing the needs of our customers with the wishes of our staff.

Posted 1 year ago

“Great service, great front door. Great brick layer and plasterer big John G. Perfect job all round really”

Posted 1 year ago

Thank you for your review! We really appreciate the fantastic feedback! Lisa

Posted 1 year ago

“John G has fitted 4 lintels for me. He has made an excellent job, the brick work looks untouched and he cleaned up after himself”

Posted 1 year ago

Thank you for your review! We really appreciate the feedback!

Posted 1 year ago

“Excellent service from start to finish. Installation centre went above and beyond. Expert fitters all work carried out in a timely and caring manner. All the rooms left in a immaculate condition. Thanks to Kev B. Steve A and John G .brilliant”

Posted 1 year ago

Thank you for the wonderful review, it's great to hear the guys did such a fantastic job, best wishes, Lisa

Posted 1 year ago

“Just had John G the builder around to fit new steel's in. Excellent service. Very pleasant and professional man. He went above and beyond to correct an error made by another company. Would definitely recommend EYG.”

Posted 1 year ago

Thank you Collette, we are thrilled to hear you were so happy with John's work, best wishes, Lisa

Posted 1 year ago

“John G has done a fantastic job, very professional.”

Posted 1 year ago

Thank you for your review! We really appreciate the feedback!

Posted 1 year ago

Thank you for your review! We really appreciate the feedback!

Posted 1 year ago

“John G did fantastic workmanship on the brick laying and plastering.”

Posted 1 year ago

Thank you for the 5 star review Heather!

Posted 1 year ago

“John G! Was brilliant. He was very considerate of the mess removing the bricks was going to create, and did all he could to minimise it, clearing everything away on completion. My new window looks lovely. The plastering is smooth and well finished. I would recommend this company to anyone needing to replace or put in new windows.”

Posted 2 years ago

Thank you for the lovely review Denise, we are delighted you were happy with the service and the product and hope you will use us again if you need anything else in the future. Best wishes, Lisa

Posted 2 years ago

«
1
2
»

EYG Home Improvements is rated 4.4 based on 219 reviews