EYG Home Improvements Reviews

Name: EYG Home Improvements
Address: E Y G Window Centres, Wiltshire Road, Hull, Hull, EYG Home Improvements
Rating: 4.40

4.4 Rating 218 Reviews

84 %

of reviewers recommend EYG Home Improvements

4.4

Based on 218 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About EYG Home Improvements:

EYG is a leading UK double glazing specialist with decades of home improvement knowledge and experience.

We design, manufacture and install domestic glazing of any shape or size – from windows and doors to bespoke orangeries, conservatories and replacement conservatory roofs.

Our business is founded upon the traditional values of reliability and trust.

We always put the needs of our customers first and we will endeavour to provide the best possible customer service.

Visit Website

Phone:

0800 181 888

Email:

l.baxter@eyggroup.com

Location:

E Y G Window Centres, Wiltshire Road, Hull,
Hull
EYG Home Improvements
HU4 6QQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Installation booked in at the beginning of the year for end of March. 2 days before had a call to say they couldn’t make it but after I explained I had other workman booked in they said they could do it on the Thursday. Installation engineers turned up and when fitting back door they drilled through a central heating pipe flooding my new kitchen floor. Managed to turned the radiators off but it then took a further 6 days to get the central heating system back up and running. The back door would not shut properly and I had to lean against it just to shut & lock it. The service engineer who called the following day after my complaint looked at the door and the mess that had been made with the pipe & walls etc and said in his own words “ the jobs an abortion”. He the had the refit the frame correctly so the door would shut properly. They then had to organize a plasterer to come out to sort out the extensive damaged they had done to the walls. The engineers that came out to remedy the problems but the installation engineers would not even rate 1 star.”

Helpful Report

Posted 2 years ago

Thanks for the review Allan, We appreciate the feedback & have taken this on board! We have now resolved this issue and will be more than happy to help if you have any future issues.

Posted 2 years ago

“This was the second batch of work from EYG. First batch of front windows and door no real issues 4 stars, so we went with the rear windows and 2 doors a year later, which quite frankly could have been done by a completely different company. manufacturing workmanship was shocking and you've had to come back to them 3 times so far. Not Good! Not really kept informed on when you were coming back either. I appreciate Covid has proven hard, but still! Fitters and latent defect guy very pleasant, which is more than can be said for the 2 salesmen we had on separate occasion, neither were very pleasant, both stuck in the 1970s and only really dealt with "The man of the house".”

Helpful Report

Posted 2 years ago

“Not recommend Update Brilliant.. replied back you your message immediately… NO RESPONSE… brilliant!!”

Helpful Report

Posted 3 years ago

“Not a very good experience, rude fitter and extremely untidy leaving nails, screws and bits of plastic everywhere. They left my neighbours carport in a disgusting state and I spent 2 hours cleaning it.they were supposed to board out my flat roof before work began but didn't bother, when I asked why it wasn't the fitter said its not his problem. The work quality was good but everything else was not, won't be recommending this company to anyone”

Helpful Report

Posted 3 years ago

“Shambles of organisation, product and fitters superb. Windows sent as ordered, all the trim a different colour to the windows, and the handles incorrect too... told there would be a one day delay due to ill fitters..... when the goods turned up they actually only went thru quality control on the day they were originally supposed to be fitted...... when the fitters were “ill”..... After paying the deposit I heard nothing due to Covid, didn’t even know they were open again til the sales team called to sell me more stuff, never mind installing the windows already on order!!!”

Helpful Report

Posted 3 years ago

“The work appears to be good. Unfortunately customer services are not. Unresolved issues.”

Helpful Report

Posted 4 years ago

EYG Home Improvements is rated 4.4 based on 218 reviews