The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,847 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,847 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast turnaround of orders. Good quality of Havana’s on offer.”

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“Very efficient ordering process and delivery timescale”

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“I keep praising your service and performance generally. One drawback is the inability to get a response on the phone and being referred to voicemail. I am awaiting acknowledgement of my latest order, made on Monday.”

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“Great prices and a great service, the web site is easy to use and navigate, first time iv used this company and it won’t be the last.”

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“Excellent service, excellent product.”

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“Prompt delivery and very helpful”

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“I’ve only used the Cigar Club a few times. The prices are good and the convenience of home delivery great. Usually delivery is very quick but on one occasion I waited a long time (few weeks) and my e mail enquiries were not answered. Eventually I phoned and was informed that there was a problem with stock. I think I should have been told about this rather than be left wondering if the delivery had been lost. I shall, however, continue to use the Cigar Club.”

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“Excellent service in COVID times. Cigars couldn’t be fresher.”

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“As usual very prompt service and a vast array to choose from at very competitive prices”

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“The cigars arrived promptly and in good condition”

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“Fast efficient service excellent cigar”

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“Items arrived on time and well packaged. Good service and good product. Will order from again. Many thanks”

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“The cigar club have been regular suppliers for me over the last year and I have been very satisfied with both the cigars and the service.”

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“Excellent service and a great choice of quality smokes for the discerning. I don't buy from anywhere else.”

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“Very good cigars and fast delivery”

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“Good range of products, competitive pricing, easy to order, fast delivery.”

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“Excellent as always.”

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“Quick, supportive, good service overall. Will use again soon.”

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“excellent range and good value for money. goods delivered quickly”

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“Very easy ordering process, regular updates, fast delivery. Highly recommend.”

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The Cigar Club is rated 4.7 based on 2,847 reviews