The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,813 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,813 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

Write Your review

Tell us how The Cigar Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice of cigars, including the brand I particularly like and at a decent price. Recommended.”

Helpful Report

“Wide range of cigars. Quick delivery and competitive pricing.”

Helpful Report

“Quick delivery, correct products although in different packaging (i.e. loose instead of boxed cigars). I would recommend.”

Helpful Report

“Longstanding customer quality always good, looking for something longer now....”

Helpful Report

“On time and suits my pocket”

Helpful Report

“Quick, efficient, reliable, good value and quality”

Helpful Report

“Cigars very nice delivered quickly.”

Helpful Report

“Prompt delivery”

Helpful Report

“Excellent service”

Helpful Report

“The price, communication, and shipping of my order were great. The cigars arrived packed in a cardboard box, but with no humidity pack. This is the only time I have ever received a cigar order where the cigars were not in some sort of plastic bag, with a Boveda pack enclosed.”

Helpful Report

“Very Happy with my purchases, true to descriptons”

Helpful Report

“Very happy with my purchase but the delivery time - 1 week was longer than I expected.”

Helpful Report

“Fast, efficient and very staightforward - everytime!”

Helpful Report

“Nice prompt service and received in good order”

Helpful Report

“Unfortunately I paid extra for next day delivery but didn't receive them till two days later.”

Helpful Report

“Very Good Service”

Helpful Report

“Excellent web site, order received very promptly!”

Helpful Report

“They did what I paid them for. What's to review?? They should improve their stock levels though”

Helpful Report

“Easy to order fast delivery.”

Helpful Report

“The cigars chosen arrived in good order, and they had been well looked after. The ten posted arrived on the following day. They are now resting in my humidor. I will be reordering a further ten Partagas Series D No 4.”

Helpful Report

The Cigar Club is rated 4.7 based on 2,813 reviews