The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,724 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery”

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“Excellent service”

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“The price, communication, and shipping of my order were great. The cigars arrived packed in a cardboard box, but with no humidity pack. This is the only time I have ever received a cigar order where the cigars were not in some sort of plastic bag, with a Boveda pack enclosed.”

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“Very Happy with my purchases, true to descriptons”

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“Very happy with my purchase but the delivery time - 1 week was longer than I expected.”

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“Fast, efficient and very staightforward - everytime!”

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“Nice prompt service and received in good order”

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“Unfortunately I paid extra for next day delivery but didn't receive them till two days later.”

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“Very Good Service”

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“Excellent web site, order received very promptly!”

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“They did what I paid them for. What's to review?? They should improve their stock levels though”

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“Easy to order fast delivery.”

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“The cigars chosen arrived in good order, and they had been well looked after. The ten posted arrived on the following day. They are now resting in my humidor. I will be reordering a further ten Partagas Series D No 4.”

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“Service excellent as usual, but I can't believe the prices. Ramon Allones no1, £300 for 10 at the end of February, £350 at the end of May.!!!!”

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“Good selection, reasonable prices, fast delivery service = satisfied client”

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“Always prompt, always courteous, I have dealt with the Cigar Club for many of my ninety years. Cigars for all tastes.”

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“Large choice of cigars. Order process quick and easy. Delivery in good time.”

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“Turn round order placement to delivery not the quickest but in general an OK service”

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“As regular cuban cigar smoker, I found a good choice of cigars reasonably priced. quality was very good and delivery was fast. I will be using them regularly from now on. thanks Cigar Club.”

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“Excellent Service”

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The Cigar Club is rated 4.7 based on 2,724 reviews