The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,688 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just started using the Cigar Club. Super convenient, good prices and very quick delivery.”

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“Superb”

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“Cigars arrived promptly with no issues, even through a pandemic :).”

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“Love this company, good brands of cigars for very good prices compared to other companies! Good service and delivery has always been quick.”

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“Excellent service”

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“lovly cigars promptly delivered”

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“The cigar I ordered arrived quickly and when the lighter didn’t arrive when expected the customer services I received when I called about it was great.”

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“Order of Ramon Allones cigars arrived within a week of ordering and the. Cigar Club kept me up to date with progress on the order. Would definitely use them again.”

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“Ordered 5 packs on a Sunday evening hoping to enjoy 1 or 2 the following weekend, they arrived 8 days later”

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“Great service, super fast delivery, super fresh smokes! Can't wait to spend some more money here!”

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“Excellent five star service. A very good selection of Cigars and at a lower price than other suppliers.”

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“Excellent 5 star service, very good selection of cigars and at a lower price than other suppliers in the U.K.”

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“The service is excellent, but the regular, significant price increases have made the prices ridiculous particularly with prices in the most of the rest of the world!!”

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“Outstanding service, excellent product catalogue”

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“Now my main supplier. Excellent selection from splendid Cuban's to more everyday cigars. Delivered in great condition and very quickly. Less expensive than some rivals and certainly in-store. Highly recommended.”

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“Excellent service and a very competitive price. Would highly recommend. Regards Paul.”

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“Brilliant choices of cigar and amazing service”

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“While the cigars are excellent, i ordered a box of 5 H,Upmann cigars but instead was sent a single cigar. I was then promised the box of 5 and agin received a single cigar. Now i have had no response”

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“Fast service.”

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“once you know what you want the website is easy to use and fast delivery. Good selection of cigars.”

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The Cigar Club is rated 4.7 based on 2,688 reviews