The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,790 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent quality product shipped and delivered very promptly”

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“All good and delivered quickly.”

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“Good service and good price”

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“Excellent prompt service”

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“Excellent prompt delivery at a good price”

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“Ordered a box of 10 x Montecristo no4. Box arrived with the seal broke.. smoked first, dry and the end un wraps.. ok put them in the humidor for a few days, second one - same.. I emailed the store with photos to request a refund/replacement. No reply. Shame as previous orders have been issue free.”

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“Fast free delivery”

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“Excellent service and products.”

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“Great service. Would defo recommend 👍”

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“Trouble free order on line, arrived the next day, will certainly buy from The Cigar Club in future”

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“Items were delivered to the wrong address and have not had any response since first contacted you last week. £330 out of pocket thanks”

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“Great service as u'sual, from placing my order right through to delivery.”

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“Very professional and friendly staff at the Cigaer Club. They made the whole experience enjoyable, and I really appreciated their excellent service. Keep up the great work”

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“excellent price and service i have used this company several times now and all have been trouble free”

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“Very quick and efficient service and delivery. Chapeau!!”

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“Good price and cigars were in good condition.”

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“I have not yet received my order.”

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“Very pleased with the service and the cigars”

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“Longstanding customer quality always good, looking for something longer now....”

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“Over several years the club has provided good detailed information and to ship my cigars swiftly and in prime condition.”

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The Cigar Club is rated 4.7 based on 2,790 reviews