The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,667 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,667 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and price”

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“Been using Cigar Club for years, always delivered quickly, well packed and in good condition. Very happy with the service.”

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“I have been using the Cigar Club for a few years. Always quick and the service is excellent. I think the most competitive price wise in the UK”

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“After saying the product would be dispatched in 24 hours it wasn’t. It was purchased as gift but took at least a week before it arrived so the gift had to be given late. Not impressed as should have been marked that the product was in fact out of stock. Very disappointment.”

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“The best place to buy cigars, very good communication, great prices, well packaged and fast reliable delivery.”

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“The Cigar Club is excellent. Ordering is straightforward and delivery is very quick.”

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“Quick delivery and well packaged. Very much enjoyed our cigar!”

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“Website was easy to use stock was available cigars arrived in good time complete with a humidification pouch,thank you”

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“Great chioce of cigars and great service.”

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“No sign of my order and no response to my email querying where my order is.”

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“I ordered some cigars on the 30th September 2025. Transfers the money the same day approximately £32 pounds, received an e-mail saying thank you for your order. It is now the 11th November, the money has gone from my account I haven’t received the goods, I have e-mailed 3 times. No response!”

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“As always, great cigars at a great price. Super fast dispatch! Totally recommended to cigar smokers.”

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“Always very quick delivery. Well stocked at keen prices.”

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“I have bought from other cigar firms by never as good as cigar club,Many thanks,Great service PG.”

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“Good product, fast service - recommended”

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“Fast delivery. Well packed and received exactly what I ordered. Would use again”

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“At last, R&J Puritos back in stock! The Cigar Club are first class in their cigar selection and their prices. Never fail to supply and post the orders. Highly recommended.”

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“The cigars were a gift to my son, I must say he was very pleased with the gift, thank you for a very good product & service. I will return ! yours .J.E.A.”