The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,729 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,729 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection, speedy delivery, competitive prices. Can’t really ask for more!”

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“Sorry, I order 2 times from here but I didn’t get it even once. First time the royal mail delivered it somewhere else means other address and second time once I ordered it 3 weeks before. That one they didn’t delivered it yet. I mail to you about it to contact royal mail and ask about it bit you didn’t reply. So, for me it bad services.”

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“I've recently placed two orders and the customer service with next day delivery of a box of Romeo y Julieta Short Churchill, followed by an order for two single Punch Irish regional addition cigars was excellent, so would recommend”

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“Great service and contactable if you stumble upon an issue. A very selective range of cigars .”

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“2 boxes of cohiba minis. Perfect with swift delivery! 5 stars”

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“Prompt delivery”

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“Excellent service”

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“Always impressed with the delivery time, have arrived before you know it.”

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“I have used The Cigar Club on at least 6 or 7 occasions. On all occasions my order arrived in good time, properly packaged, and as described. The prices remain competitive. On that basis i would be happy to recommend.”

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“Fast, efficient, value”

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“Really good selection of cigars at realistic prices”

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“Very happy with purchase and will use again”

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“Good price, quick delivery and well packaged. You can’t ask for more than that!”

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“I’m writing to express my satisfaction with the cigars I purchased on January 14, 2026. They arrived in absolutely perfect condition. Thank you for the quality products”

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“excellent service and a great price”

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“Very good service”

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“Good choice of products, competitive pricing and posted in good time well packaged…”

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“Brilliant service 1st class,very professional, thank you.”

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“Super fast delivery, even when I placed the order on the weekend. The items are well packaged and ordering is super easy. This is my go-to company every time :)”

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“I'm I'm really disappointed that I haven't yet received my order- the order having been made on the 2nd January and the payment taken from my account on the 4th January I chased the order last Thursday but have still not received it”

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The Cigar Club is rated 4.7 based on 2,729 reviews