The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,624 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,624 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer for many years and the service is second to none. Great choice of cigars in all price brackets.”

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“Excellent web site, order received very promptly!”

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“Perfect with communication and order delivered so very promptly. I would absolutely recommend.”

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“Only recently joined and on my second order, the first was delivered within two days and was bang on ! If you are new to the real cigar scene like myself the choice and knowledge is fantastic !”

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“Great online service. Prompt delivery; product as described! Great value.”

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“An excellent choice of cigars and a very quick service. I ordered the cigars and they arrived the next day, free postage.”

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“Very helpful from the start, cigars were fantastic I have to say - Montecristo No 4’s were very well received and enjoyed at our wedding - I’m not a smoker day to day but will definitely be treating myself to the occasional box for special occasions and occasional evenings”

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“The order system is so user friendly and delivery in a few days by Royal mail is so efficient.”

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“Excellent experience all round and not for the first time”

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“Excellent”

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“Easy to order delivery is quick and free too!! Highly recommended”

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“Fantastic service and quality of products.”

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“Received order the following day. Excellent”

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“All good..will always use 👍”

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“Excellent quality, prompt delivery - can't fault it. Will be ordering again soon”

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“First time using the cigar club. Fabulous selection of cigars and information. Fair prices and free fast delivery, what's not to like.”

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“Good cigars great service”

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“Great service. Always reliable. Highly recommended”

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“Great price for cigars and the delivery was super quick. Cigars arrived well packaged. Will be ordering again soon”

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“Fast delivery and competitive price for cigars.”

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The Cigar Club is rated 4.7 based on 2,624 reviews