The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,707 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,707 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products !! Say no more”

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“Top class. Items will packaged with prompt delivery, (Especially at this time of year)”

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“Fast, efficient service. As always. Always a pleasure to deal with.”

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“Very prompt and efficient service. Very pleased with the cigars ordered.”

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“Excellent service, rapid delivery.”

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“Arrived promptly despite Christmas and cigars were great.”

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“Always excellent selection of cigars and best prices than other websites, nice and quick delivery”

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“Very Happy with my purchases, true to descriptons”

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“These were a gift, the recipient was extremely pleased with them. Excellent delivery service, the Cigars were a delight, the 2nd 3rd was a real smooth , and pleasurable experience, as of course was the whole Cigar. No relight occurred.”

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“Great choice and speedy delivery.”

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“Very good service. Was sent out very quickly”

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“Very happy with my purchase but the delivery time - 1 week was longer than I expected.”

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“Excellent service”

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“A real tobacconist (if understandably you are worried trying a new place online first time). The cigars arrived swiftly and good condition.”

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“First class. Couldn't be better”

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“Have been using for a few years, always super fast delivery and always an excellent choice”

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“Great price with super fast delivery.”

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“Very quick delivery and the packaging was perfect.”

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“Fast, efficient and very staightforward - everytime!”

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“Ordered cigars and unfortunately they had no stock so promptly replaced with other brand and then promptly delivered. Great service provided from start to finish.”

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The Cigar Club is rated 4.7 based on 2,707 reviews