The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,688 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast delivery and good value”

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“Fast service.”

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“Excellent and good price!!”

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“The customer service is second to none. I highly recommend them .”

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“Excellent service, in every way.”

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“Excellent service.”

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“Excellent service.”

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“Excellent service.”

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“Great service with quick delivery which was well packaged.”

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“Fast and efficient”

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“Excellent service, very prompt delivery in well sealed packaging. Quality of cigars super.”

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“I didn't receive my order of July and despite emailing to raise my concerns, not only have i still not received that order my complaint has never been acknowledged. Less than satisfied. Your review page asks me yo comment on the delivery but i have never received the goods, you also ask i review the cigars, but alas for want of knowledge i cannot.”

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“Service and range of Cigars are 1st class.”

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“Excellent service; order one day, cigars arrive through the mail 2 days later.”

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“Great price & value. Fast delivery.”

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“from ordering my cigar to delivery was very smooth and prompt”

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“I must say I was disappointed with the lack of correspondence regarding my order, if I had an email explaining what was going on with my order it would have been more acceptable and I would have understood fully what was going on with my order”

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“Good result! Thanks for the speedy service & quality products :)”

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“Would recommend. They have a good selection of quality cigars at very good prices. Have ordered from them on a number of occasions and never had any problems.”

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“Quick delivery. Zero issues. Would definitely recommend.”

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The Cigar Club is rated 4.7 based on 2,688 reviews