The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,555 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,555 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called Paul about my order and he was most helpful when I requested fast delivery. Cigars arrived the next morning, special delivery at no extra charge, as the cigars I had ordered were temporarily out of stock.”

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“Have used most of the U.K on-line cigar retailers and am happy to have discovered Cigar Club. Great selection, fast, courteous response but above all best prices. Just about to place another order.”

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“Switched to Cigar Club from another online seller who was 16% more expensive. Same cigars, cheaper, faster delivery with CC.”

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“I ordered for the first time and the cigars arrived very quickly and in very good condition. Excellent service”

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“Great service, cigars arrived promptly.”

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“Ordered cigars friday at 1pm. Arrived 12pm monday. Fantastic delivery time of 2 days. Havana house took 10 days. So dont go to havana house go to the cigar club every time. Better prices fab delivery even in covid 19. Cigars in fab condition. What more could you wish for.”

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“First class , can’t fault the service received.”

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“Always a great service.”

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“Quick delivery and well priced products. What more can a guy ask for. Will be using Cigar Club again.”

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“Very good company , and quick service”

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“Wide range of cigars, and The Cigar Club has what I need! Fast delivery, and good prices. And I need to put in another order right now!”

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“My number one Cigar shop when I cant buy duty free. Great selection and delivery times”

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“Ordered some cigars for Father’s Day. Very quick delivery, reasonably priced. Amazing service. Would definitely recommend, and will be reordering soon. Thank you 😊”

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“delivery is in 8 or 9 days and sometimes they never show up.”

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“Very quick service!”

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“Cigars are fine. But delivery came in 3 parts over a period of 10 -14 days or so. Had to send a couple of reminders. Was not expecting that. It would be helpful if this was made clear at the time of order.”

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“Great service & delivery.”

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“Very prompt delivery.”

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“Excellent service and very helpful prompt advice over the phone. Have used twice and will do so again. Sherry Gargan”

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“Excellent service. Received a box of Romeo Y Julieta no. 3 within a couple of days. Well priced compared to what I could see from the competition as well. Would definitely recommend”

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The Cigar Club is rated 4.7 based on 2,555 reviews