The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,568 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,568 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service highly recommend. Cigars delivered quickly”

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“Yeah, quick, real quick, nvr had any issues with any of my purchases, usually through the door in 24 hours”

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“Good product and very prompt delivery.”

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“Quick efficient service. Reasonably priced cigars.”

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“The cigars are excellent, always a reasonable price and very fast delivery. Packaged extremely well. A good company.”

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“GOOD SERVICE GOOD PRICE FREE POSTAGE HELPS THANKS STEVE”

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“It would be helpful if you offer only what is in stock.”

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“Great service and support”

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“Excellent service, delivery arrived on time will use again.”

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“An excellent service -thank you.”

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“Excellent service always, pleasure to deal with can't be beaten on price. I wouldn't go anywhere else for my Cohiba's!”

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“I am always very satisfied. Delivery is always very prompt and Cigar Club always let me know when my chosen cigars are on offer. Thank you.”

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“Always helpful and gives good advice. Thank you.”

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“I bought some Montecristo cigars. They were in excellent condition and were received promptly”

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“My order arrived very quickly and in great condition, well packaged. Have been buying from Paul for years now and the service has always been very good and the prices the best I can find for my product. I would recommend the cigar club.”

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“Fast and efficient as always”

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“Always seem to have offered the best prices for the cigars I enjoy (Principes Corona Red) and delivery, which is free, is very quick (generally within two days of ordering for me).”

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“Very reliable and highly recommended people to make purchases from, and very nice packaging, thank you very much.”

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“Paid for next day delivery but didn't arrive. When I called I was pointed to the Terms and Conditions which says order orders have to be received by 12pm for same day dispatch, which is a different thing. This should be made clear when choosing delivery, not buried in T&Cs”

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“Excellent quality cigars, great prices, excellent service.”

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The Cigar Club is rated 4.7 based on 2,568 reviews