The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,508 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,508 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't ever post reviews and I'm only doing so after receiving an email asking me to. Part of my order was for a tin of 5 Hoya de Monterreys. The tin arrived half open with the seal broke and a dent in the top. The cigars look ok but as this was intended to be a birthday gift it was very disappointing. I contacted Cigar Club through their website contact page regarding this issue and didn't even receive a reply”

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“I find cigar club are the cheapest online for cigars, and offering free postage it's even better, we all know that cigars are not the cheapest pass time in the world , but when you can enjoy a good cigar and save a few quid it's a win win.”

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“Love the fantastic customer service, very fast delivery or a high class product at a very reasonable price. Great company. My partner loves the trindad shorts.”

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“1st time using this site Very easy to order, order arrived within 2 days could not fault the service, very impressed”

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“Very fast post , thank you”

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“Always great cigars at a great price”

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“I am so happy with the service I've recieved from The Cigar Club over the years. However, as a loyal customer, I wouldn't mind a loyalty discount, once in a while.”

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“Always been very satisfied with the service offered by The Cigar Club. Quick dispatch. Well packaged Great cigars in excellent condition.”

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“Excellent service well pleased”

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“Great products, great service.”

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“Very good service”

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“As ever super service.”

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“Have been ordering cigars from this firm for a few years now and always reliable with quick delivery. Recommend”

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“Good service, very happy”

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“Great prices, fast delivery, would definitely recommend.”

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“Very quick from start to finish , order been delivered before you know it . Thank you”

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“Love this business, sends out excellent cigars with promt delivery and good value”

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“Service excellent as usual, but prices are becoming eye watering.”

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“Excellent service with prompt delivery.”

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“Great product and hassle free ordering process. Will definitely buy again. Recommend highly”

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The Cigar Club is rated 4.7 based on 2,508 reviews