The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,546 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,546 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Paul. No fuss, fast delivery”

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“Great collection of cigars 🟢”

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“Great range of cigars.”

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“Great timely service Packaged well Nice Cigars”

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“Great smoke,fast efficient delivery well done cigar club”

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“Great selection and I personally think the best prices in the uk”

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“Quick & efficient. Good pricing.”

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“Good selection, reasonable prices, fast delivery service = satisfied client”

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“Order has not been delivered. 2 emails have been sent to try and contact somebody and still had no reply.”

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“Fast efficient service at the best price!”

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“Fast and efficient. Good range.”

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“My order arrived in good time, was as described, and properly packaged. The prices remain competitive, despite a challenging market. I have now ordered from the Cigar Club approx. 5 times and the service and quality has remained consistent throughout. Fully recommended.”

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“Card fraudulently used and wasn't great on customer service”

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“Cigars arrived quickly and were exactly as described - at a very good price too!”

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“Really efficient- my cigars were received in less than 24 hours”

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“Swift service and good prices. Very good.”

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“Prompt service great value”

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“After a short phone call just to make sure I was ordering the right cigars for my son I put order in online and it was shipped out the same day and delivered the nxt day very very pleased with the service and product”