The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,555 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,555 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

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“Considerable choice of cigars. Very reliable and a prompt response”

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“Great range of cigars and insight to taste superb service.”

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“I received the Jose L. Piedra bundle in a really bad shape; the cigars were dry and stuck to each other. When I tried to separate them from each other they broke like a bundle of hay. I sent an email to customer service the following day and I received no reply for more than 10 days by now. Very disappointing!”

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“Have been ordering here for last few months, always great service & quality products. Have recommended to friends as well who I know have already made purchases.”

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“Great cigars”

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“A great company to buy cigars from, branded cigars cheaper than elsewhere and delivery always comes quickly.”

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“Best on price in the UK and quick delivery.”

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“No problems excellent service and value.”

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“Fast delivery. Good Pricing.”

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“Didn't get correct product I ordered and no response to emails”

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“Great service great prices quick delivery”

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“Always deliver really quickly and the variety of cigars on offer have all been first class. Will be back for more.”

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“Even though the range is not as extensive as some shops. Cigar club has the lowest prices and cost is the main obstacle to a Churchill every night ....”

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“Great service. Fantastic quality cigars at great prices. I wont buy anywhere else”

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“A quick service and always have what I am looking for.”

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“I bought these for my husbands birthday.This is his review. H Upman cigars are excellent quality,however two of the five were rather disappointing.The reason for this was the outer leaf appeared to dry out&come away from the main body on one cigar. The other one this also happened but more outer layers came away leaving the last 25% going to mush.Which sadly spoilt the enjoyment.”