LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,579 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 21st November 2025

Anonymous

Anonymous // 01/01/2019

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“Good price and prompt service”

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Posted 3 years ago

“Excellent prompt service, next day as promised”

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Posted 3 years ago

“I'm a big fan of Lowa boots. Had the Lowa Mountain Boot for many years which have carried me hundreds of miles all over the Welsh and Scottish mountains with not one blister or soggy sock! Indeed I have worn the soles to almost slicks. So time to purchase some new boots. I dropped the team at Lowa an email late in the day to ask for advice on the current line of boots available and credit to the service I had a response first thing the next day full of helpful info which had been personally typed (not a lazy copy and paste from a brochure). Full marks for service. Based on this info I purchased a pair of Ranger III GTX and I am pleased to say the quality of build and fit is still first class. Have not had chance to use these boots properly yet but they feel comfy and bullet proof out of the box. Looking forward to many more years of happy dry feet out in the wildernees!”

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Posted 3 years ago

“Email confirmation showed wrong size boots, , but rectified immediately by very friendly staff, best price available aswell!”

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Posted 3 years ago

“Great boots, great service. Only use Lowa boots now for all walking, hill walking and Search and Rescue activities.”

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Posted 3 years ago

“Very good boots and feels very comfortable. Very happy with the product and service Thank you”

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Posted 3 years ago

“Really comfortable walking boots - I bought a second pair! Very efficient ordering and delivery”

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Posted 3 years ago

“Ordered Renegade GTX Low Wide, both size 11 and 11.5 to compare. 11.5 is the better fit, quality of shoes and Lowa service is excellent - as is the free returns process which means different shoe sizes can effectively be tried on. Expensive, but extremely comfortable so hope to get a good few years service. Top notch.”

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Posted 3 years ago

“Great boots that are wide enough even for me, and bedded in really quickly. Would buy again.”

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Posted 3 years ago

“Very fast delivery.”

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Posted 3 years ago

“Excellent quality shoes, fitted straight out of the box. Just what I'd been looking for.”

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Posted 3 years ago

“Ordered some boots from the website, but despite showing as in stock they were not. Refund came through quickly though, but had to buy boots elsewhere.”

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Posted 3 years ago

“Replacement insoles delivered securely and quickly.”

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Posted 3 years ago

“Very good quality shoes and extremely efficient sales experience. Highly recommend- very speedy and reliable from start to delivery. Best footwear and highest standard/quality. Thank you.”

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Posted 3 years ago

“Great product, hiking boot insole and great service, delivered within 48 hours. Nothing to fault.”

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Posted 3 years ago

“These shoes are absolutely fantastic! I walk 4/5 Kilometres a day with my dog and I’ve been struggling to find some good walking shoes!”

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Posted 3 years ago

“Good quality, comfortable product. The best we have found. Prompt delivery.”

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Posted 3 years ago

“Hi great service and item thank you”

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Posted 3 years ago

“Really pleased with my purchase, my order came promptly.”

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Posted 3 years ago

“Fast and accurate”

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Posted 3 years ago

LOWA UK is rated 4.7 based on 3,579 reviews