LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 3,751 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,751 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice walking shoes, comfortable but small, need to go a half size up, even with thin socks. Delivery was excellent. Would recommend.”

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Posted 1 week ago

“Shoes are well made, though quite hard underfoot. Customer service team are excellent - I had to contact them due to inconsistent sizing. I now own 3 pairs of Lowa shoes/boots & they are all different sizes, I am usually a standard 6/39.”

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Posted 1 week ago

“I was very happy with the service but had to return the shoes as they were just too narrow”

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Posted 3 weeks ago

“2nd time purchasing a pair of Lowa Zephyr (previously mk1). Great comfortable shoe out of the box that is true to size and was the reason I decided to replace my worn out mk1’s with the new mk2’s. Only small issue I have (could be to do with how new they are), grip can still be a little slippy on some surfaces where others are not, but a little roughing up will hopefully fix that”

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Posted 3 weeks ago

“The boots are super comfy, the roomy toe box makes such a difference however, I did end up with wet feet which is really disappointing especially for the cost of them. The grip is pretty poor and I did slip on a lot of different surfaces yesterday whilst on a coastal walk. Who knew trying to find a boot that is comfy, waterproof and a confident giver underfoot would be so difficult.”

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Posted 3 weeks ago

Hi Laurie, Thanks for your review, but sorry to hear you are unhappy with your boots. If you haven't done so already, do reach out to the team on hello@lowa.co.uk and they would be more than happy to take a look at this in more detail for you. Thanks, LOWA UK

Posted 3 weeks ago

“I have worn Lowa boots for 58 years.”

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Posted 3 weeks ago

“good boot, nice lace up action. taking a bit of braking in not like my usual boots.”

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Posted 4 weeks ago

“Quick and easy”

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Posted 1 month ago

“Product arrived on time as described - no complaints!.”

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Posted 1 month ago

“3rd pair of these , a bit narrower (hence only 4 stars) but th most comfortable boots for my narrow ankles”

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Posted 1 month ago

“Well what can I say about a pair of laces that hasn't already been said, these laces are without doubt the best laces I have ever purchased without buying the boots they fit . They are long, thin and ever so brown , the anaglets are supreme and the best made since the invention of them in the 1790s by an unknown french inventor. I suspect had he patented them a whole new patent would have to be written for their supreme elegance. The material from which these items of apparel are made is of the finest cord and fit my kicks fantastic , never underestimate the lift that these little beauties can give your beetle crushers, in fact never wear them with any other laces than the ones manufactured by lowa , to do so would be a betrayal of your sartorial elegance, buy them NOW”

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Posted 2 months ago

“The Renegrade shoes are the most comfortable walking shoes I have experienced. Although expensive compared to others the quality of manufacture is plain to see. I have had a few pairs and wear them alot but have very poor experience when it comes to repair as Lowa will not resole their shoes from UK. UK repairers use heavier soles which unbalance the shoes leading to early delamination. The most recent pair have thin, short laces which have to be upgraded immediatly.”

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Posted 2 months ago

“The boots' quantltv is excellent. I'm sure it's trustful. I'm happy on this. But I'm not quite understand the price dropped just a day after I bought? I'm rather unhappy on that😤”

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Posted 2 months ago

“Excellent boots, just what I required. My third pair”

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Posted 2 months ago

“Excellent service and arrived the next day. But cheaper else where on line instead of direct.”

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Posted 3 months ago

“too small. sadly returned. really comfy apart fromthat tho n offering good ankle support for my poorly ankles.”

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Posted 3 months ago

“Great products. I have a over 10 pairs of Lowa Renegade GTX shoes over the years. My only gripe is that they have decided to manufacture the shoes with an eyelet at the top is the show and not the cleat which I found very useful for wick lacing.”

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Posted 4 months ago

“I wanted the Vegan boots but they started at size 8 - or 7 wasn't available, so I bought a heavily discounted regular boot. Those arrived quickly and are very solid and feel great thus far. The delivery driver left the boots at completely the wrong house but this is normal for my address because Google refuse to fix their maps.”

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Posted 4 months ago

“Very good boots. This is my 4th pair. Only drawback is that the stitching of the tops wears out well before the soles.”

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Posted 4 months ago

“Love the boots, truly amazing, but unfortunately, too narrow acros the ball of thefoot / toe line.”

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Posted 4 months ago

LOWA UK is rated 4.7 based on 3,751 reviews