Lowa Reviews

Name: Lowa
Rating: 4.72

4.7 Rating 2,752 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 2,752 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“light boots but not comfy”

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Posted 4 weeks ago

“Luckily, easy to return items. Refund processed speedily.”

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Posted 4 months ago

“Comfortable. Lightweight for leather. Waterproofing failed after 2 years = c. 1,500km = c. 80 hikes over moderate-to-easy terrain. Not impressed.”

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Posted 5 months ago

“Followed the instructions, clean, cream then spray. First walk in the wet resulted in a creamy milky discharge from the shoe”

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Posted 6 months ago

“Not as good as I expected to be honest.”

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Posted 7 months ago

“Zephyr Earth GTX Mid - Started splitting at the seams around the toe area within weeks of purchase, the gore-tex began to crack and split after about 12 months. I decided to contact Lowa regarding the warranty around 18 months after purchase in case any further defects arose. However, was informed that seam defects don't come under warranty, quote; "as it’s not a manufacturing defect, but rather classed as wear and tear – the boots have simply been used to the max, have probably covered thousands of miles, and have now reached the end of their useable life." Don't expect them to last very long, 3 months of fair usage at max, before defects begin to appear which won't be covered under warranty, rendering them no longer water-proof and then it's pot-luck as to how long before beginning to fall apart. In regards to their performance, they aren't particularly comfortable out-of-the-box, have a very hard sole, tend to pinch upper foot and the toes (especially the little toe I find) and have very poor grip, especially on any wet surface. Bits of the sole seem to chip off as well, and after around 18 months use the sole has now worn through. Positives: they feel very light on the foot with good laces and a very supportive upper section around the ankle. Ideal for light use if you only want to use them occasionally to walk the dog or for a couple of planned expeditions, not a hiker's boot though.”

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Posted 7 months ago

“The boot insole was stuffed in and is not a corresponding fit- has to obtain other insoles. I have owned Lowa boots for years but like most things nowadays just sloppy standards. Disappointed.”

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Posted 8 months ago

“Well ive had both normal fit and now the wide fit and both sizes seem the same as normal fit”

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Posted 10 months ago

“Whilst I checked that the insole I was ordering was for the specific walking boot that I have, when it arrived it was longer than the original and in one section narrower than the original LOWA insole. The length was easily trimmed but as it was narrower I'm left with a different (less comfortable) feel!”

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Posted 1 year ago

“Ordered some boots from the website, but despite showing as in stock they were not. Refund came through quickly though, but had to buy boots elsewhere.”

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Posted 1 year ago

“Wore them for the first time today. It rained and they bled blue dye everywhere I walked. I wasn’t popular, and had to change into a pair of flip flops, which is all I had at the time. I may review my choice, but at the moment, I am not happy.”

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Posted 1 year ago

“Tried a size 5 1/2 in the shop, fit ok but i thought a 6 would better especially if i wanted a thicker sock, but shop didn't have them so ordered online.size 6 came...couldn't even get my foot in! Weird sizing! Returned same day.”

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Posted 1 year ago

“Ordered slate coloured renegade gtx. Came back a chocolate brown colour”

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Posted 1 year ago

“Not as good as I expected at all. I ordered 2 pairs of boots in different sizes to see the right fit and both came with rips on them. One was really bad! Sent both pairs back!”

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Posted 2 years ago

“Not happy”

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Posted 2 years ago

Hi Tia, Sorry to hear you're unhappy with your order. Please do email us on enquiries@lowa.co.uk if we can help at all? Thanks, James @ LOWA UK

Posted 2 years ago

“Purchase was easy but did not get a confirmation email. Shoes were however very disappointing as they are very loose at the heel despite being the same size as the boots I've had for a year and which fit great. Can't return shoes now as the loose fit only started after a couple of walks when they had lost some of their initial stiffness. have always rated Lowa but would not buy again due to poor fit of these shoes. Especially disappointing as I bought these for big lands end to john o groats charity walk”

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Posted 2 years ago

“I cannot rate the boots as DPD have failed to deliver them!! I recommend that you chant your delivery company”

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Posted 2 years ago

“The boots look great, they are comfortable to wear. However, I have worn them for one trip over 5 days across some well worn tracks, in the English Lake District. The result after 5 days is the rubber at the front has split and chipped off and it has started to separate at several point around the front of the boot. I expect some wear and tear, but for this to happen after one week of walking is not good. I would not recommend this boot to anyone, save your money. I have bought boots half the price of these and they have lasted years. I thought I was buying the best and paid premium price for poor workmanship. Again avoid these boots, they could and should have been one of the best boots on the market. Very dissatisfied”

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Posted 2 years ago

“I bought a pair of renegade walking boots for both my wife and I in Oct 2020 based on positive reviews. A year later one of the boots is leaking. I found that the bonding between the sole and the leather around the toe has come apart letting water in.”

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Posted 2 years ago

Hi Jim, Thanks for getting in touch, but sorry to hear you're unhappy with a pair of the Renegade's. Please do get in contact with us through the contact us page on the website, and we'll see if there's anything we can do to help and advise. Thanks, James

Posted 2 years ago

“Only choice available-one length and one colour -- poor”

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Posted 2 years ago

Lowa is rated 4.7 based on 2,752 reviews