LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 3,731 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed. Bought these as direct replacement for an old pair, which had fitted perfectly and not given a moment's trouble. Despite being the same shoe at, supposedly, the same size, the replacements were far too small. Replaced those with a pair half a size bigger and now one side fits fine but the other is too big and my foot moves inside the shoe. Not impressive for such an expensive shoe. Only marking as high as 4 as the old pair had been so good.”

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Posted 1 week ago

“While Lowa have been a good company in the past they have really tanked Please see discription of boot reciew and photos for more details”

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Posted 1 month ago

“Hi, this is a difficult review to write because, I like to shoes, I bought size 10, same as my last pair of Lowa Renegade which I have only stopped using as the sole has warn out. I wore my Bellagio for 2 days indoors, they were a little tight but all shoes are and thought they would be fine when worn in. Sadly now out and about they are notrelaxing to my feet but rubbing hard on the top of my big toes I have used the correct sprys, hasnt softened them, really disappointed, is there anything you can do ?”

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Posted 2 months ago

Hi Paul, Thanks for your review, but sorry to hear you're unhappy with the fit on your Bellagio shoes. Generally speaking, while leather will naturally adapt to the foot a little bit, but we wouldn’t expect it to change drastically. If you haven't done so already, you can reach out to the Customer Experience team on hello@lowa.co.uk, and they should be able to take a look more specifically and see if there's anything they can suggest to help. Thanks, LOWA UK

Posted 2 months ago

“Review of Lowa Brush. Poor quality, poor finish. Rough edges causing splinters”

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Posted 3 months ago

“I bought a pair of Lowa boots 13 months ago. They weren't cheap and they started leaking but Lowa wouldn't honor the guarantee because that's only for 12 months. They did offer me a 40% discount on a new pair. Even with the discount I still ended up paying 180 pounds. So I accepted this offer. Separately I have bought some waterproofing agent which I have applied to my new boots in the hope that they will last longer than the old pair. If they don't I certainly won't be paying for a third pair! The new pair arrived with a slight mark on the surface but to be honest I'm beyond caring about cosmetics I just need something to keep my feet dry.”

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Posted 4 months ago

“Initially the boots were fine but on day 2 of the hike I had blisters on both small toes and the insoles were hard to walk on.”

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Posted 4 months ago

“I feel comfortable is not there and if you wear a long time like with pain a lot”

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Posted 8 months ago

“After several pairs of San Francisco GTX and Strato Evo Lo i'd thought id upgrade to Renegrade GTX Lo and whilst they may be great in the outdoors they are terrible in the urban enviroment. Any urban surface that is not Macadam based is slippy underfoot and you end up cautiously navagating the urban world. Not ideal. Ive tried the Explorer Lo and they seem nose heavy and not suited to me. LOWA Bring back some crossover traveller footware, something thats not hardcore and still quality - 5 Stars for San Francisco and Strato Evo but a lowly 2 for the Renegade GTX”

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Posted 1 year ago

“Boots ok for 2 years, no longer though”

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Posted 1 year ago

“This was my 4th pair of this shoe and sadly it does not perform as well as previous pairs. thier grip on slippery surfaces seems to deteriorated; I assume you have changed the composition of th sole material. either way they do not inspire confidence when on wet surfaces. To the point I was walking recently in Cumbria and slipped twice when descending Helvelen and went and purchased a pair of fell runner trainers to complete my stay. The lowa shoes have been relegated to caual local walking”

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Posted 1 year ago

Hi Gerald, Thanks for the review, but sorry to hear you're unhappy with the Renegade GTX Lo shoes. If you haven't done so already, do reach out to the customer services team on orders@lowa.co.uk, and they will be able to take a look at this in more detail for you. Thanks, LOWA UK

Posted 1 year ago

“Lowa‘s insole is bad.I didn't wear this in the heavy rain day or heavy hiking usage. But the edge of the insole separated. Only 2 week！”

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Posted 1 year ago

Hi Chuxuan, Sorry to hear you are unhappy with you ATC Insoles. If you haven't done so already, do reach out to our customer services team on orders@lowa.co.uk, and they would be more than happy to take a look at this for you. Thanks, LOWA UK

Posted 1 year ago

“Boots were too narrow. Returned for exchange to wider fitting but issued a refund without explanation. Pity, looked to be nice boots.”

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Posted 1 year ago

“I used to buy my laces from the army and navy store but they are closing so told me to buy these ones there not anywhere near as good can see them splitting already”

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Posted 1 year ago

“Well my review is that I still haven’t received my boots yet two weeks after buying them at the game fair”

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Posted 1 year ago

Hi, Thanks for reaching out about this, but sorry to hear your boots haven't arrived. We've spoken to the Customer Services team, and it appears the previous pair may have got stuck in the postal system, so we will get a fresh pair sent out today for you. Thanks, LOWA UK

Posted 1 year ago

“The pro version of the Innox Evo is no where near the quality of the Innox Evo GTX. The sizing is also different, I returned my pair. I have nerve damage on my right leg and the GTX is the only shoe that keeps me in the correct position and is comfortable thorughout a day of wear. I contacted LOWA and have been advised the GTX II is out end of may. I eagerly await this release.”

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Posted 1 year ago

“light boots but not comfy”

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Posted 1 year ago

“Luckily, easy to return items. Refund processed speedily.”

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Posted 2 years ago

“Comfortable. Lightweight for leather. Waterproofing failed after 2 years = c. 1,500km = c. 80 hikes over moderate-to-easy terrain. Not impressed.”

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Posted 2 years ago

“Followed the instructions, clean, cream then spray. First walk in the wet resulted in a creamy milky discharge from the shoe”

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Posted 2 years ago

“Not as good as I expected to be honest.”

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Posted 2 years ago

LOWA UK is rated 4.7 based on 3,731 reviews