Lowa Reviews

Name: Lowa
Rating: 4.72

4.7 Rating 2,757 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 2,757 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Going direct to Lowa website meant the boots were more expensive than 3rd party sites but this was the only place in UK that did the Lowa Mauria boots in wide fit.”

Helpful Report

Posted 3 weeks ago

“Jury's out... Generally very comfortable, but I'm getting blisters on both second toes, even on short walks. The interior lining seems to bunch and push down onto the top of the toes. Will try again with looser lacing across the toe area.”

Helpful Report

Posted 1 month ago

“I have worn my Lowa Tibets for 2 hikes since getting them and despite being told how durable they are unfortunately the rubber rand has already chipped off. There is also a scratch on the leather at the top however this sort of ware is to be expected. I expected more durability from the rubber rand though. Very Comfy boots.”

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Posted 2 months ago

“I have 12 E feet and although I bought 12W shoes I have taken them to a cobbler to have them stretched. Hopefully that will make them comfortable to wear.”

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Posted 3 months ago

“Inner sole is quite stiff, stiffer than I was expecting. Overall lowa zephr are nice albeit.”

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Posted 3 months ago

“Neither negative or positive. Posting my review on the boots below. Would of liked to see a better range of boots, none of the colour I wanted and none without Gortex as these boots are impractical.”

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Posted 4 months ago

“They are comfortable but not waterproof”

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Posted 5 months ago

Hi, Thanks for the review, but sorry to hear you're unhappy with your LOWA footwear letting water in. If you haven't done so already, please do reach out to our customer services team on enquiries@lowa.co.uk, and they will be more than happy to look into this further for you.

Posted 5 months ago

“I'd love to give 5 stars. But there not as comfortable as my previous pair. There very narrow and pinch my toes. They were very expensive but they needed to have more witdh to them. Its a shame.”

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Posted 6 months ago

“Great looking and comfortable boot. Not waterproof though- first walk through wet grass allowed water through. To be fair, every goretex boot I’ve ever had has failed, sooner or later- usually sooner.”

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Posted 6 months ago

Hi, Thanks for your review, but sorry to hear the boots are letting in water. Have you been in touch with our customer services team about this? If not, do reach out to them on orders@lowa.co.uk, and they will be more than happy to take a look at this for you. Thanks, LOWA UK

Posted 6 months ago

“Delivery was a joke.”

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Posted 7 months ago

“Purchase of the Lowa boot cleaning kit was simple enough. I have only managed to use the actual product once, and it seemed to do the job. My main issue was its wasn’t as obvious how to use the product for that initial attempted. I had to find a webpage detailing how to use all 3 products. Overall, satisfied”

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Posted 8 months ago

“I'm very pleased with the fit and how comfortable these boots are, however, the soles are wearing just as quickly as my last pair. The old pair only managed approximately 400 miles before I had to send them to be re-soled. The new pair have only done 60 miles and the grooves on the soles have gone already. I raised this issue with Lowa via Cotswolds Outdoors and the reply I got back was that the soles are soft rubber and will wear out quickly and mine are normal. It was only because of how comfortable the boots are, I purchased another pair.”

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Posted 9 months ago

“I have found the wide sizing Renegade boots the perfect fit for my feet. Unfortunately they have started to leak after only a couple of months use despite using Lowa boot cream and Pro Stop products. I have had to resort to wearing Sealskinz waterproof socks. Disappointing”

Helpful Report

Posted 1 year ago

Hi Michael, Thanks for leaving the review, but sorry to hear you're having an issue with your Renegade boots. Have you spoken to our customer services team about this? It would certainly be worth dropping them a line on enquiries@lowa.co.uk, and they would be more than happy to look into this and try and get things sorted for you. Thanks, LOWA UK

Posted 1 year ago

“Great service, shame I couldn't order the out of stock Baldo insoles at the same time”

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Posted 1 year ago

“Lovely boot but sadly not true to size, come up small.”

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Posted 1 year ago

“So you would like a review. Well, I charge £25 for my professional opinion. Like you I am not a charity and have to pay for my own promotions. If interested get in touch.”

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Posted 1 year ago

“Love Lowa boots, don't love the thin insoles supplied, as they are not the same as what came with the boors, despite what it says on the website. Disappointed. I would have recommended Lowa to anyone before this, not so sure any more.”

Helpful Report

Posted 1 year ago

“About 20/30 days in and I've started to have some stiching expose in-between the seems right at the top of the boot. Super comfy and one of the few boots I've enjoyed, just alarmed and worried about the top of the boot given how long I've had them with minimal walking distance.”

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Posted 1 year ago

“Delivery fine, however the treatment seems to have ruined the finish on my new lowa boots and has left a white residue.”

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Posted 1 year ago

“I chose to buy the wide fit ranger gtx and the wide fit put an end to getting corns between my toes. Unfortunately the soles only lasted 8 months. I have sent them to be re-soled and have purchased another pair but at £250 a pair I shall be looking for an alternative boot.”

Helpful Report

Posted 1 year ago

Lowa is rated 4.7 based on 2,757 reviews