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Lowa Reviews

4.7 Rating 3,439 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,439 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 15th April 2025
Rita T
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
8
Anonymous
Anonymous  // 01/01/2019
Great service, great shoes thank you
Helpful Report
Posted 3 years ago
Tried out the wide fit Renegade but they were too narrow for me (I usually wear meindl comfort fit, so these aren’t as wide). Good quality boots like. Returns process was quick and painless, with email confirmation from Lowa folks.
Helpful Report
Posted 3 years ago
As Described
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Posted 3 years ago
I looked online for these Renegade GTX Mid Ws W as they got top reviews for comfort durability etc However, there was a 3-week wait in every shop. I decide to order direct at Lowa and although £5.00 more expensive it was free next day delivery. I order my usual size 41 but these were too small and reordered size 42 which is a perfect fit. Delighted with them as they are so light and comfortable to wear. Recommend ordering one size up for anyone thinking of these comfortable boots
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Posted 3 years ago
I have started using LOWA since 2018 and I think I won't be trying anything else. From Robustness to comfort and everything in between is just outstanding! Highly recommend LOWA
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Posted 3 years ago
These boots are perfect for tabbing I highly recommend them
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Posted 3 years ago
Quick delivery easy free returns.
Helpful Report
Posted 3 years ago
I ordered a pair of walking shoes to replace pair I had had for about 5 years. Because I had been pleased with the shoes I ordered same style and size as previous shoe. I couldn't believe how quickly they arrived. Ordered mid afternoon Tuesday and they arrived 10am Wednesday. If I get same mileage out of these as I did the old pair I won't complain.
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Posted 3 years ago
Fantastic service. Delivered well packaged. Amazing footwear. First time experiencing a Wide last and now won’t ever buy boots without.
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Posted 3 years ago
Comfortable, easy to clean, warm. Great for dog walking.
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Posted 3 years ago
What a fantastic boot im a prison officer and they are superb for the job i do what would you recommend asa lighter lowa boot i have the Lowa mountain. Look forward hearing from you
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Posted 3 years ago
Good solid boot fine support. Fit from the start. Warm.
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Posted 3 years ago
This was the first time I have bought anything from LOWA, and I was very impressed by their range of shoes, the speed of dispatch once I placed an order and the prompt delivery. Excellent service throughout.
Helpful Report
Posted 3 years ago
Great boots great service
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Posted 3 years ago
I have purchased a pair of shoes (Renegade GTX Lo Ws) around 6 months ago. Dispatch time is very good, and I received them very quickly. No problem with the money. But I tried writing a review about these shoes (it is one of the most uncomfortable pair of shoes I have ever owned, and they are not worth the money, unfortunately), though my review was not submitted on the product, which I find very strange and suspicious.
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Posted 3 years ago
My previous pair of lowas lasted me ten years and I'm so glad I stuck with them for my newest pair! So comfy and light. Had absolutely no issue from the first time wearing them and know they will last me a long time.
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Posted 3 years ago
Fast delivery. Great return service.
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Posted 3 years ago
fast delivery, good price, perfect product.
Helpful Report
Posted 3 years ago
Excellent quality boots, comfortable from first days wear.
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Posted 3 years ago
Not happy
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Posted 3 years ago
Hi Tia, Sorry to hear you're unhappy with your order. Please do email us on enquiries@lowa.co.uk if we can help at all? Thanks, James @ LOWA UK
Posted 3 years ago
Lowa is rated 4.7 based on 3,439 reviews