LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,579 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 21st November 2025

Anonymous

Anonymous // 01/01/2019

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“The product quality is superb, and the boots came quicker than I was expecting, so 10/10 all round”

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Posted 3 years ago

“Boots are extremely comfortable and I really enjoy walking in them. No matter what the weather or terrain I can rely on them.”

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Posted 3 years ago

“No Lowa, Nothing. Lowa or Nothing = The Best or Nothing”

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Posted 3 years ago

“Great product, highly recommended”

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Posted 3 years ago

“Just bought my 4th pair of Lowa Renegades. Have been wearing them for about 20 years in total. Really good boots. Ordered latest pair direct from Lowa and they arrived very quickly. Perfect fit from day one. No need to break in.”

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Posted 3 years ago

“Great service no hassle came fast and the products are all good quality stuff.”

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Posted 3 years ago

“If you're looking for boots and don't want to go trawling through the shops try Lowa online. Great, easy to navigate website, free postage and free returns. Couldn't be easier or more convenient.”

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Posted 3 years ago

“Easily the best boots I've owned bar none. I struggle badly to find any footwear that is sufficiently wide for my feet and this is particularly true for walk/hiking boots where most brands exclusively deal in standard width fittings. Always this leads to painful foot compression, the discomfort sometimes lasting for days after use. The LOWA Renegade wide-fitting boot may only have 3 colour options compared with the standard width version but they fit me perfectly. The boots are also very light weight and highly supportive across the whole foot making them extremely comfortable even on long walks - so comforatble, in fact, that I forgot to take them off for several hours afterwards.”

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Posted 3 years ago

“My shoes are like new even though I’ve had them 3 years and wear every day for walking my dog.”

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Posted 3 years ago

“Excellent product and service. Good information on the boots I purchased and easy to order with very fast delivery. The boots were as described and a good fit, very pleased with them.”

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Posted 3 years ago

“Items were as described and arrived very quickly”

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Posted 3 years ago

“I chose Lowa because of the wide fittings available. I ordered 3 sizes and they arrived next day! I returned 2 of them which was easy with free returns. The pair I kept are so comfortable with the wide fitting making all the difference. Very pleased”

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Posted 3 years ago

“Easy to order from & quick delivery. They reply quickly to any queries you have & are very personable”

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Posted 3 years ago

“Easy to order and quick delivery”

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Posted 3 years ago

“Extremely high quality and beautiful products. Would definitely buy from Lowa again”

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Posted 3 years ago

“Very fast delivery.”

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Posted 3 years ago

“Great service, great product”

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Posted 3 years ago

“Great company with excellent products.”

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Posted 3 years ago

“Great products, item sent quickly, item as advertised”

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Posted 3 years ago

“Lowa customer service has been outstanding. I had a damaged pair of hiking shoes that started to come apart at the sole after a few months. I spoke with James King (who has been nothing short of amazing) who had a replacement pair in the post within a few days. I use Lowa a lot and this is the prime reason why; outstanding customer service.”

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Posted 3 years ago

LOWA UK is rated 4.7 based on 3,579 reviews