Name: Lowa
Rating: 4.73

Lowa Reviews

4.7 Rating 3,535 Reviews

Shipping & Delivery

Delivery Methods

Postal Service, Courier

Average Delivery Time

Within 5 Days

On-time Delivery

95%

Accurate And Undamaged Orders

98%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Under An Hour

Customer Service

4.9 out of 5

Returns & Refunds

Returns Process

Easy

“Love these boots! Comfortable from first wear. Thank you”

Helpful Report

Posted 1 week ago

“Loved the boots but are small made so had to return. Will be reordering the next size up however.”

Helpful Report

Posted 1 week ago

“Very impressed with my Renegade wide fit. Always difficult to find wider fit walking boots and as I have a bunion it makes it nearly impossible Previously had a pair of Taurus Pro Gtx which I liked but the soles only lasted me 6 months. I do an awful lot of walking so need a tough sole and hoping these are the ones. The renegades are a bit heavier and more rigid so are taking some wearing in but have only had them 6/7 weeks so getting there now”

Helpful Report

Posted 1 week ago

“Very good boots. This is my 4th pair. Only drawback is that the stitching of the tops wears out well before the soles.”

Helpful Report

Posted 1 week ago

“Extremely comfortable boots Well made Excellent service with prompt delivery”

Helpful Report

Posted 2 weeks ago

“The shoes I ordered were undoubtedly of great quality, however the wide fit was not particularly wide, so I had to return them - which was very easy to do.”

Helpful Report

Posted 2 weeks ago

“Have worn Lowa for a number of years and have always found them to be really comfortable and reliable”

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Posted 2 weeks ago

“From the very start I was impressed. Ordered the boot I wanted from their website. The boots were on my feet by the end of lunch the next day. Fantastic.”

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Posted 2 weeks ago

“Amazing customer service, the sale price boots we ordered were not available, but Lowa offered another pair not in the sale at the original price paid.”

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Posted 2 weeks ago

“Easy to navigate website. Great discount. Boots super light! Needing some breaking in as to be expected. I was advised to go half a size up.”

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Posted 2 weeks ago

“Soooo comfortable without any wearing in. Hoping they will be waterproof for longer than my previous lowa gtx boots as less stitching to come apart. Definitely looks a better design”

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Posted 2 weeks ago

“I've ordered Lowa on line for several years. I like the Renegade trainers better than any. They are comfortable and remain waterproof throughout their long life. If only the soles lasted as long, but then I walk my dog twice every day! This year I am also trying out lightweight boots. I've only wore them once so far, but found them extremely comfortable. I should say I am an octogenerian who does quite a lot of walking so need stable, waterproof, comfortable footwear.”

Helpful Report

Posted 2 weeks ago

“I have used the zephyr boot since 2008 and what an amazing boot it is. I will never go away from the lowa brand.”

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Posted 2 weeks ago

“Great selection of walking boots. Super speedy delivery and provide half sizes. No complaints here!”

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Posted 2 weeks ago

“As yet I have not worn my latest Lowa purchase However, I have always been satisfied with the quality, fit and comfort of Lowa footwear having bought several pairs of both boots and shoes over the years.”

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Posted 3 weeks ago

“Fabulous customer service”

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Posted 3 weeks ago

“I bought a pair of Lowa boots 13 months ago. They weren't cheap and they started leaking but Lowa wouldn't honor the guarantee because that's only for 12 months. They did offer me a 40% discount on a new pair. Even with the discount I still ended up paying 180 pounds. So I accepted this offer. Separately I have bought some waterproofing agent which I have applied to my new boots in the hope that they will last longer than the old pair. If they don't I certainly won't be paying for a third pair! The new pair arrived with a slight mark on the surface but to be honest I'm beyond caring about cosmetics I just need something to keep my feet dry.”

Helpful Report

Posted 3 weeks ago

“Initially the boots were fine but on day 2 of the hike I had blisters on both small toes and the insoles were hard to walk on.”

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Posted 3 weeks ago

“I explained to Lowa what I was looking for and the Renegade was what they recommended.”

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Posted 3 weeks ago

“Always choose Lowa as the boots suit my foot type. Excellent delivery time and free returns. Brilliant service.”

Helpful Report

Posted 3 weeks ago