LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 3,779 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

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“Being an existing lowa walking boot wearer, I had no doubt that the boots I ordered would be True to Type, and as expected My new boots from lowa did not disappoint. Superb on line buying experience and the legendary out the box comfort,fit and finish and wear ability were as previous purchases. Highly recommend lowa walking boots.”

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Posted 1 week ago

“Great service. The walking shoes arrived quickly. Unfortunately they were too big. Returned the shoes and received the refund in a matter of days. Thank you”

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Posted 1 week ago

“On my third pair in 27 years. Love the comfort, durability.”

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Posted 1 week ago

“1st pair I have bought after asking a friend for a recommendation. Expensive but worth it. I bought this pair on a 50% discount. Will definitely recommend and buy again when I need to but have been told they are long lasting. I walk daily with my dog and so far I cannot complain. Comfy from day one. No blisters and light. Wish I’d found them sooner”

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Posted 1 week ago

“Great company with quality products and communication. Ordered 2 sizes of boots and had the refund for one pair within a week”

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Posted 2 weeks ago

“Best hiking boots I've owned. Didn't need any wearing in.”

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Posted 2 weeks ago

“Great boots very little breaking in Great quality”

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Posted 2 weeks ago

“Ordered online via Lowa website 17th Feb. Boots arrived 19th Feb. Great. Size was not right. Returned via post office using the supplied return label within 2 hrs of receiving them (19th Feb). Received by you 2 days later. I'm still waiting to be refunded or even notified that a refund is being processed. You say on your website that refunds will be processed in 2-3 days... I was considering ordering a different size, but this is not leaving a great impression of Lowa with me for future purchases.”

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Posted 2 weeks ago

“This is my second pair of Lowa walking shoes I am so pleased with them and they were delivered on time.”

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Posted 2 weeks ago

“Great walking shoes, great service, delivered within 2 days. Thank you.”

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Posted 2 weeks ago

“My second pair of Lowa boots, both are excellent quality, fit and comfort.”

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Posted 2 weeks ago

“My order arrived promptly and well packaged.”

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Posted 2 weeks ago

“I bought these because I wanted some light ankle boots for walks in the Lake District and Yorkshire Dales. They were comfy out of the box really waterproof and great for the walks around Borrowdale this week.”

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Posted 2 weeks ago

“Excellent Customer Service”

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Posted 2 weeks ago

“Boots were ordered on the 15th Feb, with a delivery date of the 19th-23rd. It’s now the 25th and boots still not arrived”

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Posted 3 weeks ago

Hi Patrick, Thanks for the review, but I think there might have been some confusion here. The Taurus boots from this order were ordered on the 8th Feb, and the tracking shows they were delivered on the 10th. If you haven't done so already, do reach out to the team on orders@lowa.co.uk and they will be able to discuss this further. Thanks, LOWA UK

Posted 3 weeks ago

“My 2nd pair of Lowa and yet again they do exactly as required. Comfy straight out the box and a weeks walking in Fife along high and low roads. Look good but even better on the feet. What I have come to expect from Lowa. Well done.”

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Posted 3 weeks ago

“I had to return the boots because although they were labeled women’s size 6, they were much too big and possibly incorrectly labeled. I usually buy a 6 in Lowa so was very surprised that they felt like a much larger boot”

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Posted 3 weeks ago

“The boots were an excellent fit for my narrow feet . Really comfortable, no blisters on their first outing of two hours and completely dry feet. Really pleased with them”

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Posted 3 weeks ago

“Lovely shoes 👟 wore straight away and look stylish.”

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Posted 3 weeks ago

“Read countless good reviews of your boots so decided to purchase a pair for my daily dog walking. The boots are so comfortable , very supportive and waterproof which is a must for the terrain our spaniel enjoys”

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Posted 3 weeks ago

LOWA UK is rated 4.7 based on 3,779 reviews