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LOWA UK Reviews

4.7 Rating 3,579 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,579 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
LOWA UK 5 star review on 5th February 2021
Mark J
12
Anonymous
Anonymous  // 01/01/2019
I have worn my walking shoes now for about 6 years. These days I mainly wear them for cycling and low level walks but recently did a climb in Cumbria. After I discovered I had gone through the insoles. Lola else t replacements within 3 days. Brilliant and full cushioning one e again
Helpful Report
Posted 3 years ago
I love your boots which are hard wearing, comfortable and stylish.
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Posted 3 years ago
Haven’t worn my Lowa Rangers yet but just around the house seem like a solid boot which will last! Great product with great customer service. Spoke to the team via email and received quick professional input which was really helpful.
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Posted 3 years ago
Comfortable shoes. The top bridge seems to press down onto my foot a little but other than that they seem comfortable.
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Posted 3 years ago
I loved my Lowa walking shoes so much that I bought boots as well. Excellent products, so comfortable and hard wearing. Excellent service from Lowa.
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Posted 3 years ago
My second pair of Lowa boots, my first lasting 16 years of decent and very comfortable use. These reminded me why I bought the originals, they’re comfortable straight out of the box, well made, look good and I hope to see another 15 years out of them - highly recommended!
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Posted 3 years ago
The website was easy to navigate, with lots of useful information to guarantee you picked the boot that was right for you, but also for what you planned to do in the boot. The delivery was fast and well packaged with instructions for care and a return label should you need it. The boots themselves inspire confidence and everything I wanted and more. More than I ever spent on a pair of boots but needed to take the care of my feet more seriously.
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Posted 3 years ago
Shoes are so comfortable I thought I had better buy two pairs, especially as LOWA do half sizes. I recently bought the treatment pack to ensure I was protecting them with the correct product
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Posted 3 years ago
I recently sent a pair of Lowa mountain GTX boots that I have had for over 10 years, for a resolve and new rand. The process was simple, and the boots were returned promptly in great condition. They will hopefully last another 10 years.
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Posted 3 years ago
Superb customer service, especially from James King. Minor issue dealt with quickly and efficiently and I was delighted.
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Posted 3 years ago
Fantastic service. Boots are of outstanding quality
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Posted 3 years ago
These are narrower than the Lowa Sirkos GTX model they replaced. Would have thought Lowa would choose a different product name when updating the old model if they were making such changes. Had to return due to fit.
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Posted 3 years ago
Excellent customer service and advice. Prompt free delivery.
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Posted 3 years ago
Always comfortable from Day One, this is my second pair!
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Posted 3 years ago
Sandals are good quality but don't suit my foot size/shape
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Posted 3 years ago
An excellent very light walking shoe. Very comfortable and no problem with wearing them all day. The only drawback is they can difficult to clean if walking on dusty paths. Dust gets into the tiny surface cavities of the material and doesn’t want to shift but apart from that I’d thoroughly recommend them
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Posted 3 years ago
Supreme quality, look great. Heavier construction than I had presumed, so although a comfortable and confident feel from the get go they will need a little time to fully bed in. Great boots, thank you.
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Posted 3 years ago
I purchased new laces for my lowa boots I bought some years ago. The boots have been excellent and very comfortable.
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Posted 3 years ago
My third pair of renegade gtx. Pair no 2 still in use with new soles but too scruffy for public wear! Very well made comfortable shoes, especially now they make a wide fitting. My only complaint is that the soles have little grip for British mud, clog up easily and wear out quite quickly. Then again, I wear them all the time. Ordering direct from Lowa means paying the full price, but every size available and delivered next day ( on a Sunday ).
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Posted 3 years ago
When it’s about LOWA always are 5 stars review, no matter what did I buy, is simply more…
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Posted 3 years ago
LOWA UK is rated 4.7 based on 3,579 reviews