Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,056 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,056 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“I ordered some boots (on Black Friday) which, due to an error, weren't actually available but I was offered another size or another style of boot instead. Opted for alternative boots and they're great. Excellent customer service from James, thank you!”

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Posted 2 hours ago

“Bought for husband - his fifth pair!”

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Posted 1 day ago

“Third pair of Lowas boots, great service, changing up half a size was no problem and now have the perfect fit! Thank you”

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Posted 3 days ago

“Prompt efficient service”

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Posted 3 days ago

“This is my 5th pair of lowa boots , and won't be my last Great quality and very comfortable Worth every penny!”

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Posted 4 days ago

“Excellent service, quick, efficient, helpful service. Boots as always exceptional! Fit like a glove.”

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Posted 4 days ago

“This is my third pair of boots, really good fit, , good price, great colour choices.”

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Posted 6 days ago

“These are the fourth or fifth pair of Renegade GTX’s that I’ve purchased. They tick all the boxes for me. I don’t need to break them in - they’re comfortable from start to finish😀”

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Posted 6 days ago

“Lowa boots are fantastic for your feet ,working or hiking dry warm feet and no blisters, Michael”

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Posted 1 week ago

“Purchased new boots,very happy with the quality etc fit well, comfortable and waterproof gortex working well...”

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Posted 1 week ago

“Brilliant on my 5th pair and wear them all the timeonly minor niggle is the heel wears down too quickly”

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Posted 1 week ago

“I ordered my shoes at the Kendal Mountain Film Festival. Lovely, helpful staff and a great price! The shoes are so well made, look great and amazingly comfortable! Arrived in 3 days!!”

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Posted 1 week ago

“Very helpful Team at the Kendal Mountain Festival. Bought another pair of Renegades. Best boots ever. Having spent the last forty years looking for the perfect boot I am pleased to say that I have at last found them. I also bought a pair of Lowa Ranger last year and they proved to be equally comfotable when used during a weeks snowshoeing in Austria.”

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Posted 1 week ago

“Great shoes, happy”

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Posted 1 week ago

“Excellent walking boots. Fourth pair I have bought. They are so comfortable from day one. Always wonderful customer service”

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Posted 1 week ago

“great shoes!”

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Posted 1 week ago

“Item never arrived. I received a refund and no explanation”

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Posted 1 week ago

Hi Sam, Thanks for getting in touch about this. I've just had a look at what happened here, and it looks like the insoles were returned to us by Royal Mail. Apologies, the speed of the return should have flagged something wasn't quite right here, but it looks like they were processed for a refund on the assumption the insoles were no longer wanted. Thanks, LOWA UK

Posted 1 week ago

“Great service and quality product. Returns are cost free and simple to arrange if required.”

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Posted 1 week ago

“Overall, the Lowa Zephyr GTX Mid TF is a solid boot with excellent fit and construction. As someone with wide feet, I was pleased with the fit, particularly in the toe box. The length is spot on for a UK size 10, and the side rigidity provides good support. However, there are a few design aspects that detract from the overall comfort and functionality, especially the tongue. Pros: 1. Fit: True to size with a roomy toe box, accommodating wider feet comfortably. 2. Rigidity: Offers excellent lateral support, making it ideal for rugged use. 3. Solid Build: The boot feels durable, with responsive rubber soles. Cons: 1. Tongue Design: • The tongue features excessive folded material running from the top of the ankle to the toe box. This excess creates unnecessary bulk. • When the laces are tightened, the folded material exerts uncomfortable pressure on the top of the foot, which could affect long-term wearability. • A simpler design, where the folded material begins higher up (near the upper lacing portion), would alleviate this issue. • Additionally, a loop on the tongue for securing laces would help keep it in place and prevent shifting. 2. Lacing System: • The widely spaced lacing loops make it quicker to put on and take off the boot, but they don’t provide a snug, secure fit. • Tighter loop spacing or additional eyelets could improve adjustability and support. 3. Gore-Tex Lining: • The Gore-Tex material looks less robust compared to other boots I’ve owned, raising concerns about its long-term durability. • The stitching where the Gore-Tex meets the rest of the boot appears slightly inconsistent, which could impact water resistance over time. • Unlike some other designs, the lining doesn’t fully wrap underneath the boot, relying instead on glued black material. 4. Interior Comfort: • The interior has minimal foam or cushioning. While the rubber soles are responsive, prolonged wear may become uncomfortable without added insoles. • I used my own Superfeet liners, but additional padding from the manufacturer would enhance comfort for extended use. Conclusion: The Lowa Zephyr GTX Mid TF is well-constructed with a great fit, but the tongue design and lacing system hold it back. The excessive material in the tongue creates discomfort that could be a deal-breaker, especially for all-day wear. While these issues might improve with break-in, they suggest room for improvement in manufacturing. If these design flaws are addressed—particularly the tongue bulk and lacing layout—this boot would be an exceptional choice. For now, it’s a good boot with some frustrating drawbacks.”

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Posted 2 weeks ago

“Web site has a glitch in that, for insoles, you click your size and then add to basket, it adds a size 7. If you are alert you may notice this, I didn't so it cost me close to £4.00 to send the size 7's back. If I had been more attentive I would have seen the error, I just assumed that if I clicked my size it would add my size. I've just tried the web site and it's still doing the same. Other than that can't complain at all, very speedy delivery and my insoles were good once I got the right size.”

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Posted 2 weeks ago

Lowa is rated 4.7 based on 3,056 reviews