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Lowa Reviews

4.7 Rating 3,534 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,534 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 12th September 2025
Adam G
Lowa 5 star review on 12th September 2025
Adam G
Lowa 5 star review on 1st September 2025
Anonymous
Lowa 5 star review on 15th April 2025
Rita T
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
11
Anonymous
Anonymous  // 01/01/2019
I initially oredered some laces which seemed to be lost in the post. I contacted Lowa and their excellent customer service sent me another pair! Really pleased with them, good quality laces and of course, they look great with my Lowa boots.
Helpful Report
Posted 17 hours ago
Have bought 5 pairs of boots from them over the years and they have been great. my most recent purchase online was fast and trouble free even when I had to order a larger size. The return was flawless
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Posted 2 days ago
Excellent boots, my second pair, the old one lasted 8 years !!! Couldn’t believe when they arrived in less than 24 hours
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Posted 2 days ago
My husband swears by these boots he wears them all the time for work &dog walking really good quality true to size So I have ordered this pair for Christmas
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Posted 2 days ago
Needed advice on new insoles, Lowa were very helpful and a reasonable price.
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Posted 3 days ago
Very poor quality insole. I wear the Lowa gtx which in itself is great quality. The replacement cold weather insole I purchased just isn’t fit for purpose and moved 2 inches to the rear after wearing them for about an hour.
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Posted 3 days ago
Been out in them a couple times and so far brillant - really good support for my arches
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Posted 3 days ago
Lowa customer service was excellent. I emailed with a very specific query about walking shoes I had bought in the past (sadly no longer available). I got a swift comprehensive reply which led to me ordering a new pair of shoes that have proven to be as excellent as my original pair.
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Posted 3 days ago
I've purchased Lowa's Combat boots GTX MKII and they are really well made. They fit true to size with ample toe space. I went for a 2 mile walk to see if they needed breaking in and they didn't. The Lowa boot leather conditioner works just fine. I hope this design is still around in a few years because these boots are defintely made for walking. PLP
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Posted 4 days ago
I’ve been wearing lowa boots for years after recommendation from a paratrooper friend. I bought the lady light gtx for my partner who’s a seasoned hiker. She says they are a game changer.
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Posted 5 days ago
I'm really happy with these. On their first trip out i took them on a 10k hike (up a mountain and down a mountain) and they didn't hurt or rub at all. I sizes up by a 1/2 size and is perfect.
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Posted 1 week ago
Look well made and they were comfortable from the first outing.
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Posted 1 week ago
I've been buying Lowa combat boots for 25 years but I wanted a lighter boot for walking my dogs. The Randir gtx happened to be half price so it was an easy decision to make. They are light and have excellent grip. Legendary Lowa build quality isn't an accident.
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Posted 1 week ago
Out of the box comfortable, look to be a quality product, very warm. Would definitely recommend.
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Posted 1 week ago
The best hiking boots I have ever owned. Comfortable, water proof and when treated with the active cream and water proof spray they scrub up like they’re brand new. I bought the active cream, shoe shampoo and brush direct for my he Lowa website and they arrived the next day.
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Posted 1 week ago
Great products. I have a over 10 pairs of Lowa Renegade GTX shoes over the years. My only gripe is that they have decided to manufacture the shoes with an eyelet at the top is the show and not the cleat which I found very useful for wick lacing.
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Posted 1 week ago
I wanted the Vegan boots but they started at size 8 - or 7 wasn't available, so I bought a heavily discounted regular boot. Those arrived quickly and are very solid and feel great thus far. The delivery driver left the boots at completely the wrong house but this is normal for my address because Google refuse to fix their maps.
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Posted 1 week ago
After eight seasons beating on the Grouse moor my trusty Evo GTX finally started to show their age so I replaced them with exactly the same boot. Got them with the 30% off deal and they arrived promptly. Yes you can buy cheaper boots but as the saying goes “ buy cheap buy twice “.
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Posted 1 week ago
Worn Lowa for years, great fit and comfort.
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Posted 1 week ago
Love these boots! Comfortable from first wear. Thank you
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Posted 1 week ago
Lowa is rated 4.7 based on 3,534 reviews