Lowa Reviews - Read 1,162 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous // 01/01/2019

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“Needed new laces and cleaning products for my Renegade. I've had them 6 years and love them. Superb quality hiking boots.”

Posted 14 hours ago

“All staff dealt with were extremely polite, helpful and knowledgeable. The boots are great. They fit like a glove straight from the box. Delivery was next day. My Wife has now ordered a pair of Lowa boots. Fully recommended.”

Posted 18 hours ago

“was looking for a boot with a narrow fit, very speedy delivery, very good quality product and no 'breaking in' needed. As a woman with size 8 but narrow feet it is great to get a fit that doesnt assume that because my fit are quite large for a woman that they are also wide. Would like to see more in the narrow range as this will definitley be my 'go to' brand for walking boots/shoes”

Posted 19 hours ago

“Very quick delivery. Boots are lovely, very comfy and no blisters or rubbing on my first walk of over 5k in them. Extremely happy with my purchase so far (not had them long) - not tried them out in the wet yet.”

Posted 2 days ago

“Arrived Quick, I love LOWA shoes. Comfy , Classic , waterproof. Ideal to my outdoor lifestyle.”

Posted 2 days ago

“Quick and efficient delivery.”

Posted 2 days ago

“My 3rd pair of Lowa walking boot/shoes. They are tough, hard wearing, waterproof and comfortable. No compromise on quality.”

Posted 4 days ago

“Fantastic, very quick delivery and really good quality boots, very comfortable. Thank you!”

Posted 5 days ago

“Lowa brilliant boots great service. Nothing else to say.”

Posted 5 days ago

“Good product, delivered promptly and on time”

Posted 6 days ago

“Best boots I have ever bought. I’m now on my second pair. The first pair (Mountain GTX I believe) I have just had re-soled which is a bit of a novelty to me. The uppers are still in great condition after 6 years and it took me that long to wear down the soles. Great walking boots with superb ankle support that I wear daily to work and need waterproof boots.”

Posted 6 days ago

“Very good firm to deal with. Honest and honourable... and the boots are good too!”

Posted 1 week ago

“Excellent customer service, order arrived within a few days and very prompt refund when I sadly had to return the boots. I'm a size 4.5 shoe so ordered a size 5 but my toes still touched the ends.”

Posted 1 week ago

“Excellent service. Comfortable shoes. Very pleased, will look on the Lowa site again.”

Posted 1 week ago

“As always a great pair of boots with a super service”

Posted 1 week ago

“Amazing boot, have walked 50 miles in them so far, very comfortable”

Posted 1 week ago

“excellent service”

Posted 1 week ago

“The service from the UK distributor TKC Sales was outstanding. I wasn't sure which model or size of boot to buy and they showed no end of patience with me as I dithered. Due to lockdown it wasn't possible to go to a shop to try them on so TKC sent me several pairs to try. Each pair was delivered in less than 24 hours. Meanwhile we swapped several emails and phone calls. I must have been the customer from hell. These guys are experts in their field and their advice was on point.

As for the product, I ended up with a pair of Lowa Zephyr boots. I've only walked 6 km in them so far. I found the instep support quite obtrusive at first simply because my old pair of boots didn't have this and I'd got used to them after several thousand kilometres of walking. However after about 30 minutes in the Zephyrs, once my feet had warmed up and expanded, I didn't give it a second thought. After years in my old boots it will take a little while to get used to the very different design of my new boots but so far so perfect.

Lowa boots do come up a little small so you may want to go up one EU size, half a UK size from your normal boots. Or two EU, one whole UK size from your normal shoes.

In conclusion I'm delighted. Next week we'll be ordering a pair of Lowa Renegade boots for my wife. And later in the year I'll be ordering a second, heavier duty pair for myself.”

Posted 1 week ago

“Very pleased, the boots were ordered on the Monday afternoon and were delivered on the Tuesday morning.
My husband says the boots are very comfortable”

Posted 1 week ago

“Easy ordering and products arrived on time.”

Posted 1 week ago

Lowa is rated 4.68 based on 1,162 reviews