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Lowa Reviews

4.7 Rating 3,281 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,281 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 15th April 2025
Rita T
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
8
Anonymous
Anonymous  // 01/01/2019
I am a Lowa convert. My Innox Pro boots are light, very comfortable and well made. The sales team could not have been more friendly and helpful. They alerted me when my size was back in stock and honoured a show discount from the previous month. Looking forward to getting the boots really muddy!
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Posted 11 hours ago
Excellent service
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Posted 2 days ago
My new 'summer' boots are exactly what i have come to expect from Lowa.Both my wife and I have 3 pairs of Lowa each.After an initall long walk when they felt very tight/new and quite a few more hike's since,i am more than pleased with their performance......it look's as if my 'Tibet's' will not get another outing until winter !! Many thank's again for agreat product!
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Posted 4 days ago
Absolute beauties! Gorgeous and comfortable, absolutely satisfy military purposes.
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Posted 5 days ago
I have had,several pairs of Lowa boots before so was happy to order the Renegades as I needed a walking shoe in a wider fitting. Unfortunately they were not quite wide enough and I returned them. That's the problem of buying online rather than in a shop where you can try things on. Anyway they have free returns and I contacted customer service re the width. Their product specialist c responded with a very detailed analysis of the shoe design and I tried a pair half a size larger than normal as suggested and they were perfect. Well done Lowa.
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Posted 5 days ago
Bought some replacement insoles. Arrived on time.
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Posted 5 days ago
My Lowa boots have been the most comfortable footwear I've ever had. Recommended by Keswick Boots the seller told me I had feet like a duck. The shoe version I have just purchased direct from Lowa I couldn't find in any local shops and I'm equally delighted with them.
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Posted 6 days ago
Solid pair of boots! Bought these with the expert help of Tim at the Outdoor Expo and they have not disappointed! These were v popular in the military years ago and they remain excellent. Strong, secure, not too heavy but rigid and ensure every step is a solid one. Would absolutely recommend these!
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Posted 1 week ago
Customer service was outstanding very quickly solved no messing it the third pair of boots I have bought all good quality always last well highly recommended lowa boots 👍
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Posted 1 week ago
Really great service
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Posted 1 week ago
Lowa was recommended to me as a high quailty boot with narrow sizes. My first impression is a well made boot that is lightweight and feels good on my foot. My order arrived quickly and exchanging for a different size was easy with a return label including and fast refund of the first pair. Happy with my decision to buy Lowa.
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Posted 1 week ago
Fantastic service fast delivery perfect fit
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Posted 1 week ago
Got the randirs on sale for half price and so f as r they are very good value for money. Seems sturdy and comfy. Have a pair of altbergs so I got these as a pair I don't mind bashing.
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Posted 1 week ago
Stylish, comfortable and hard wearing - Lowa, simply the best footware !
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Posted 1 week ago
I have worn Lowa boots for 28 years as a serving Police Officer and in that time only required three pairs (each was re-souled twice) but the quality is second to none. Having retired recently, I bought some Randir GTX Mid suede boots and am thrilled to report that they are also really comfortable, like wearing slippers. I would highly recommend Lowa boots to anyone. The company sent out the boots swiftly and in secure packaging with free delivery. I was also lucky to get the boots for half price which is an added bonus. The boots are thoughtfully designed, with clever lacing hooks, strong Vibram soul and Gore-tex lining to keep feet dry. I'm really glad I discovered how great Lowa boots are three decades ago. Thanks Lowa.
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Posted 1 week ago
Very comfortable, great support and cushioning, high ankle protection stops debris getting into boot easy, fourth pair of lowa love em.
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Posted 1 week ago
Absolute faith in the quality if their products.
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Posted 1 week ago
Great company. Had to return the first pair of boots I ordered. Very smooth return process and quick refund.
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Posted 1 week ago
My third pair of boots from Lowa and definitely not my last. I don't need to sell you the Lowa brand, but in my opinion they one of the most well made, robust, high-quality boots you can buy. The service from Lowa is second to none and with a fast delivery time, including preprinted returns label which you won't need but a nice thought though. Buy Lowa and you may never buy another brand of boots again!
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Posted 1 week ago
Purchased two pair of shoes for my wife and I, unfortunately one pair had issues and Customer Service went above and beyond expectations to help resolve the matter. Highly recommend the quality of products and overall service.
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Posted 1 week ago
Lowa is rated 4.7 based on 3,281 reviews