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LOWA UK Reviews

4.7 Rating 3,993 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,993 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
Unfortunately they where too narrow and long so I had to send them back. But I bought other Lowa shoes locally a half size smaller and they are great
Helpful Report
Posted 1 day ago
I just purchased my second pair of LOWA walking shoes. The first pair was so comfortable that I wore it almost every day and finally had to get a replacement pair. My second pair is as comfortable and I love the fact that there is Gore-Tex lining to keep my feet dry.
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Posted 1 day ago
Good brand with quality shoes. I have been going back to them consistently for 30 years.
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Posted 1 day ago
Simply the best boots I ever owned. True to description including being waterproof which is very important to me
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Posted 1 day ago
As expected this is my third pair of walking boots. Size is true to the last two orders. Lovely to walk in. They will keep me dry for hopefully a long time.
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Posted 1 day ago
Great product, arrived as advertised. Sent quickly with care =-)
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Posted 1 day ago
I’ve been a LOWA fan for many, many years and have even converted friends and family to wearing their boots. Not only are the boots absolutely top quality, but I’ve also found their customer service to be on another level. From sending replacement boots to allowing me to return boots outside of their normal 30-day window, the level of customer service has consistently been exceptional. This is exactly how you create lifelong customers and genuine brand advocates. Keep up the great work, LOWA! 👏
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Posted 2 days ago
My favourite boot and shoe brand! This is my third pair of walking boots (the others have lasted me 1000+ miles each!), and I have a pair of walking shoes and a pair of combat boots also. They're so comfortable, and never rub or hurt my feet, even when I am stood up all day. Love the colouring also!
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Posted 6 days ago
Excellent service for delivery and return of shoes.
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Posted 1 week ago
Love them - super comfy
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Posted 1 week ago
My boots are so comfortable and supportive. They are very well made
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Posted 1 week ago
Been a user of meindl for leather boots for 20+ years; and in fairness they are robust and suitable UK conditions well. However after 3 knee operations due to meniscus tears; I was looking for something with a bit more sole cushioning, but high and wide in fit. Recommended these by one of my long suffering backpacking/mountaineering buddies, so far, so good! Quick wild camping trip on high peak this weekend with a heavyish pack with my daughter; comfortable out of the box; noticeably a bit more room in the toe box than the meindl's and not too heavy. I like the lacing lock on foot independent from ankle too. The rand is the only bit that looks like it could be improved, with a clear gap on the joint; which I worry could peel over time
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Posted 1 week ago
Excellent service my boots were delivered within two days ( bank holiday ) . I am replacing a pair of nine year old Lowa Tibet Gtx with another pair of them , ( nine years says it all)
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Posted 1 week ago
Positives. Light, comfortable, supportive, decent grip. Negatives. A bit slidey on wet rocks. For the right terrain, a good boot. I wanted something lighter than my heavy Lowa Tibet (which are amazing boots) and these work well.
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Posted 1 week ago
unfortunately the boots I ordered were too narrow in the forefoot. I tried them on over several days and tried different lacing techniques but they just didn't fit (however much i wanted them, so I returned them. Why the 5 stars? I've boxed them up and used the provided sticky label. dropped off at the post office and job done!
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Posted 1 week ago
It's a coincidence I've received this review this afternoon. I have just sent Lowa an email informing them that I believe the left shoe has been manufactured incorrectly and it's making my toes numb. Generally Lowa products are great and this purchase is my 3rd set. I'll see what happens with their after market customer service.
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Posted 1 week ago
Wonderful service - the pair I ordered were too big and James took the time to clearly explain the differences between different styles and the ways in which they had different fits. He advised how to return them and reorder a more suitable style. Beautiful and lightweight boots, even if they weren't the right size this time.
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Posted 1 week ago
Quick and efficient delivery
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Posted 1 week ago
Great Company
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Posted 1 week ago
Excellent customer service that exceeded my expectations. I made an enquiry about my order and Isaac G from the customer team went above and beyond. As for the Ranger Boots, this weekend I used them for a moderate to severe 10 mile hike in the lake district and I'm very pleased with the performance. They are a definite step up from my old Renegades and I could really feel the extra support and durability. I am very pleased with the purchase and Lowa have been a pleasure to deal with. Thank You.
Helpful Report
Posted 2 weeks ago
LOWA UK is rated 4.7 based on 3,993 reviews