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LOWA UK Reviews

4.7 Rating 4,028 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 4,028 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
“Great service and quality products from Lowa, would highly recommend their boots.”
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Posted 3 years ago
“Good quality, quick shipment”
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Posted 3 years ago
“Fantastic company to deal, it's a fantastic product. Can't recommend highly enough.”
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Posted 3 years ago
“Easy to order, was dispatched same day.”
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Posted 3 years ago
“The best walking shoes that I have found - because they are very waterproof and very comfortable. A bit pricy, but worth it.”
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Posted 3 years ago
“Excellent quality and service”
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Posted 3 years ago
“Good website, easy order process, quick delivery, very comfortable and good quality boots”
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Posted 3 years ago
“Bought insoles. Warm and comfortable and delivered fast.”
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Posted 3 years ago
“Excellent boots and an excellent service.”
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Posted 3 years ago
“This is my second pair of Lowa, love them, for me, they last me and are good for over 2 years!!!”
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Posted 3 years ago
“one of the few proper walking shoes that are still well made that won't fall apart after a year or two, soles and stitching are built to last”
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Posted 3 years ago
“DPD delivery company - Terrible customer service absolute nightmare to get hold of DPD, missing parcel, DPD did not leave in my secure location. It took five days to make contact with them. When I finally got through to a human being, they told me to contact the company I make my purchased from. Lowa - I purchased the boots from, equally disappointing customer service. They do not have a replacement boot, they suggested alternatives which are more expensive. They are still looking into DPD missing parcel, they claim that they cannot access records of my safe place for delivery. DPD STATE YES THEY CAN. DPD confirms the driver did not leave in MY safe location. I feel as though I’m just going round in circles with the both of them. Extremely disappointed. I have no Boots. I was due to go away on a hiking weekend so this was totally spoilt.. NO BOOTS NO HIKING, TOTAL WASTE OF MONEY. This is my second pair of lowa boots the first pair leaked after one 2 day hiking trip. I should’ve followed my instincts and not have given them a second chance. Lesson learnt. I will now be seeking a refund through my credit card company. This company has caused me nothing but hassle. Please be warned.”
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Posted 3 years ago
“Good cream for nourishing and waterproofing.Always use it.”
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Posted 3 years ago
“Excellent boots, my third pair! I am a keen walker but also farm on the hills of Dartmoor and wear my boots every day so they take a real pounding. Ordering was straightforward and quick only slight issue was that there was only one colour available.”
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Posted 3 years ago
“Top quality shoes and boots, very comfortable especially if like me you have painful feet”
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Posted 3 years ago
“Perfect shoes, please don't change them! :)”
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Posted 3 years ago
“EXCELLENT SERVICE KEEP DOING WHAT YOU DO”
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Posted 3 years ago
“Fast professional service”
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Posted 3 years ago
“I love my Lowa walking trainers and wear them frequently. After several years I needed to replace the laces. I contacted Lowa and they confirmed that I could buy replacement laces on their website. The original laces on my Lowa trainers were about 100cm or a little less. However, the minimum length of laces on the Lowa website was 110cm. I bought a pair of the laces for £6 and the delivery service was very good. Unfortunately, the replacement laces are too long and I have to tie double bows to enjoy to avoid tripping over trailing laces. I think that Lowa should stock replacement laces of the same length as the laces in the footwear that they sell.”
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Posted 3 years ago
“The whole process went very well and we are delighted with the purchese.”
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Posted 3 years ago
LOWA UK is rated 4.7 based on 4,028 reviews