Login
Start Free Trial Are you a business? Click Here

LOWA UK Reviews

4.7 Rating 3,579 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,579 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
LOWA UK 5 star review on 5th February 2021
Mark J
LOWA UK 5 star review on 5th February 2021
Mark J
11
Anonymous
Anonymous  // 01/01/2019
First time purchase of Lowa boots, they are warm and comfortable, love them!
Helpful Report
Posted 3 years ago
Professional service, great product. Will definitely use again.
Helpful Report
Posted 3 years ago
Accurate information on the website made it easy to review and select the boots needed. Very good service from start to finish.
Helpful Report
Posted 3 years ago
I can't fault Lowa boots. They are comfortable right out of the box, lightweight, fully waterproof and the removable insoles allow me to fit my own orthotic insoles. I still wear a pair of Renegades that I bought 8 years ago, although they've been demoted to gardening footwear so I could treat myself to a smart new pair. Their website is easy to navigate and delivery is fast. I'm a very happy Lowa customer.
Helpful Report
Posted 3 years ago
Quick delivery Good quality
Helpful Report
Posted 3 years ago
Always excellent footwear but equally important is the ability to purchase for example replacement insoles at a sensible price.
Helpful Report
Posted 3 years ago
Ordered new Baldo GTX boots direct from Lowa and they were delivered in less than two days. The boots themselves are excellent and felt comfortable out of the box. I was able to wear them with confidence mere days later on a long three day hike in Devon and Somerset last weekend. These are the sixth pair of Lowa boots in a row that I've bought, mainly due to comfort.
Helpful Report
Posted 3 years ago
Very impressed with the boots and speed of delivery that would have happened but DPD failed to deliver to the garage but instead delivered to drop off shop in Penzance which required collecting
Helpful Report
Posted 3 years ago
I have this model because there are no better shoes. I bought the same model in 2006. For 9 years I used them when I worked in search and rescue group at Fire Department as a dog provider. I wore them in winter and summer, in snow and rain, in the wood and in the rubble, all the time. After 14 years of intensive use they started to get soaked. So I thought that I need the new one- the same model but different color as an upgrade.
Helpful Report
Posted 3 years ago
Been using these for years. New Explorer 11 GTX shoes worked well from first day so have now updated my boots to Explorer as well PS Needed to use exact shoe size for these whereas with Renegade before, always needed half a size larger.
Helpful Report
Posted 3 years ago
The boots are great and kept my feet dry and comfortable on a 50km hike across Dartmoor. Although they cost a lot my last pair lasted me 12 years so still excellent value for money compared to cheaper ones.
Helpful Report
Posted 3 years ago
Best boots I’ve ever had, will always buy lowa boots from now on
Helpful Report
Posted 3 years ago
A great wide fit, and very comfortable.
Helpful Report
Posted 3 years ago
Excellent service. Boots arrived really quickly. Good communication
Helpful Report
Posted 3 years ago
Quick and easy to order my usual Renegade GTX mids. If I was looking for completely new boots, I’d prefer a bricks-and-mortar shop but when I’ve worn the same boots for years the Lowa e-shop is the obvious choice when I live in rural Scotland. Incidentally, I’m on my fifth pair of Renegade GTXs: according to my walking log each pair lasts 1,000-1,200km before I wear the tread off the soles. I’m more than happy with that.
Helpful Report
Posted 3 years ago
Just back from 3 days in Snowdonia .. must say absolutely water tight .. Lowa Taurus Pro . No blisters no rubbing .. absolutely perfect.
Helpful Report
Posted 3 years ago
Excellent service! We ordered new insoles for our shoes in the almost unrealistic hope that they would arrive before we left for holiday 24 hours later: THEY DID!
Helpful Report
Posted 3 years ago
My third purchase of Lowa Boots, this time Ranger 3. Very quick delivery, the boots are superb for comfort, I have problematical feet, they being 68years old and many thousands of miles walked in that time, I have found the Ranger is especially good for my bunion in that the stiffer insole and more rigid boot makes little demand in that area. Lowa is my boot of choice now and forever. Thanks.
Helpful Report
Posted 3 years ago
Renegade GTX Ice ...one word AWESOME .....from online order to delivery Fantastic and easy experience to order from Lowa. I am looking forward to purchasing another pair of boots the Hunter in the next couple of months
Helpful Report
Posted 3 years ago
Best boots in the universe, probably. Can’t fault them and the service.
Helpful Report
Posted 3 years ago
LOWA UK is rated 4.7 based on 3,579 reviews