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LOWA UK Reviews

4.7 Rating 3,803 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,803 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
My 4th pair of Lowa Renegade trainers - always comfortable and durable if pricey
Helpful Report
Posted 3 years ago
My Husband and I both bought a pair of Lowa walking shoes. They are sturdy, durable and comfortable and look good. I really like the fact the Lowa have wide fittings and half sizes. It’s made such a difference. The ordering process and delivery was super efficient. Would definitely use them again.
Helpful Report
Posted 3 years ago
I have had these boots only a couple of months and used lightly yet they are leaking through the seams despite my using most of a tin of Lowa spray and the Lowa cream treatment. They have started leaking while walking in wet grass (not during rainfall) which is highly disappointing for what I expected to be quality boots at this price
Helpful Report
Posted 3 years ago
Hi, Thanks for reaching out, but sorry to hear you're unhappy with your boots letting in water. Please do get in touch with our customer services team on enquiries@lowa.co.uk, and they will be more than happy to look into this for you. Thanks, LOWA UK
Posted 3 years ago
Overall, very good. Can't fault them to date.
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Posted 3 years ago
Bought insole replacments for older boots, arrived very quickly
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Posted 3 years ago
Excellent fitting boots particularlyin wide size.. Superb service.
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Posted 3 years ago
Best boots I have ever owned. Needed some new laces, they arrived the next day, excellent quality
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Posted 3 years ago
Found the boots I needed, wide fit, which are difficult to find on high street. Arrived quickly and at a reasonable price. Would buy again.
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Posted 3 years ago
Ordering process was easy and very quick delivery unfortunately I returned the boots as they were not suitable for my needs so I can’t really review them as I only tried them on
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Posted 3 years ago
Excellent customer service when I had a few questions to help me choose the right boots. They arrived really quickly and were a joy to wear from the very first adventure.
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Posted 3 years ago
I’m very happy with my purchase and the service provided. Was drawn in by the wide foot versions so slightly disappointed that they didn’t have any stock my size. Finally settled on a regular width larger boot, but took a couple of tries to find the right size for my feet. Their returns policy very much afforded me to take the time to get it right. Super simple and quick.
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Posted 3 years ago
Superbly made Innox boots with a level of comfort beyond my expectations. Ideal for short and long walks alike.
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Posted 3 years ago
Fast service, boots were packed for posting very well
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Posted 3 years ago
Very comfortable and supportive for my wide feet. Was struggling to get boots to fit without rubbing.
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Posted 3 years ago
Tried lots of others, now found my best so far, definitely worth the extra money. Dry. Warm. Feet. No. Smelly. Socks.
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Posted 3 years ago
Lovely boot but sadly not true to size, come up small.
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Posted 3 years ago
This is the 5th pair of Lowa boot I have bought, they are so comfortable. I purchased my first pair 20 odd years ago in Switzerland, after having many pairs of other brands that all created pain and blisters. My second pair of Renegades I put on new, straight out of the box and walk the high alpine trail, 6 hours topping out at the Faulhorn 8000ft+, still as comfortable at the end as when first put on. My feet would highly recommend them .
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Posted 3 years ago
Great product (this is my second pair!), Comfy straight out of the box & good build/material quality. Online ordering v.straight forward with quick delivery
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Posted 3 years ago
Well made shoe, light weight for everyday use but still with the added benefit of being waterproof and breathable.
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Posted 3 years ago
I love these boots, they're so comfortable.
Helpful Report
Posted 3 years ago
LOWA UK is rated 4.7 based on 3,803 reviews