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LOWA UK Reviews

4.7 Rating 4,040 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 4,040 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
“This is the 3rd pair my wife has bought, loaves the fit and comfort but, soles wear o it too quickly”
Helpful Report
Posted 2 months ago
“These are excellent shoes but why don’t you have an option for wide fitting in black?”
Helpful Report
Posted 2 months ago
“Great quality boots that actually fit perfectly. You get what you pay for from Lowa and it’s worth it, after speaking to a very knowledgeable man at customer services as was in know doubt about buying these boots.”
Helpful Report
Posted 2 months ago
“Love these shoes - Maddox Pro GTX Lo. Of course the best shoes are the ones that fit you, and these are just right for me. Bought them for walking when too warm for boots. They're not too hot, but are waterproof and seem robust. Used them for moderate mountain hiking and for biking and they held up well. Heel support is especially good, and the soles are grippy. Happy.”
Helpful Report
Posted 2 months ago
“Great service again”
Helpful Report
Posted 2 months ago
“I am a size 9 but i decided to purchase 9.5 and use a thicker sock. Wore them today for first time, straight out of box. 2 hour walk over varying terrain. Ground was wet from showers. I found the boots very comfortable and experienced no problems with grip. This is my first pair of Lowa and the early signs look very promising. Very pleased with my purchase.”
Helpful Report
Posted 2 months ago
“The service I received from Isaac G at your Customer Experience Dept.The old Spitfire Hanger Steeple Ashton was second to none.He promptly answered all my e-mail queries regarding a possible repair to my Renegade walking boots and offered a very acceptable choice. I amm delighted with my new Lowa Rnegade boots.”
Helpful Report
Posted 2 months ago
“I have had for pairs of Lowa Renegrade GTX shoes and mid boots and find them brilliant even in the toughest conditions. The Vibram monorap sole afords excellent grip and is extremly hard wearing.”
Helpful Report
Posted 2 months ago
“Excellent shoes, as always from LOWA”
Helpful Report
Posted 2 months ago
“Really great walking shoes from Lowa which feel sturdy and well made. Havnt put them through the test of time yet but so far I’m really enjoying them and they’re comfy.”
Helpful Report
Posted 2 months ago
“Great service & patience from Isaac.”
Helpful Report
Posted 2 months ago
“My preferred hiking shoes. Have never given me a blister. Ever.”
Helpful Report
Posted 2 months ago
“I saw the Ranger boot on the web and as they are resoleable whereas my old Rengades are not. I think the website was based in Germany. Your UK website was very unhelpful in locating stockists given Cotswold Outdoor. I eventually found your retail website and from them in the process was much better.”
Helpful Report
Posted 2 months ago
“An absolutely amazing boot, but sadly I have rather odd feet, and even the "wide" wasn't quite enough. Gutted. Brilliant returns process though. I'm going to wait a bit, but I might try a size up”
Helpful Report
Posted 2 months ago
“I purchased my walking shoes in the sale so they were a great price. I have very narrow feet and struggle to find footwear that fits. These shoes are described as narrow and they are a great fit! They seem good quality and robust. So far, on a few short walks, they have been comfortable. I am very pleased with my purchase.”
Helpful Report
Posted 2 months ago
“Easy process, fast delivery, quality product”
Helpful Report
Posted 2 months ago
“Ordered a pair of Lowa wide walking shoes as already was impressed by the comfort of the walking boots. Very fast delivery direct from Lowa. Been out in the Scottish mountains this morning and they were great grip and cooler than the boots. Would recommend the wide fit as I can get my size 8.5 to fit in length as well as width. Other brands I have to get a size 9 to get the width I need. Thanks Lowa for providing a wide fit version!”
Helpful Report
Posted 2 months ago
“Fast dispatch, and easy return withe prepaid label included. Cannot fault the vendor or the product in any way. Sadly, I did return due to the shoe weight being too heavy for a "little old lady", but will definitely look at their other options.”
Helpful Report
Posted 2 months ago
“No problem with service or delivery. However the walking trainers were marketed as lightweight which they most certainly were not. Had to be returned.”
Helpful Report
Posted 2 months ago
“Very comfortable and sturdy for hiking. Quality footwear, well made and no worries on the trail. Have walked multiple hills, mountains and National Trails in them and would recommend to anyone.”
Helpful Report
Posted 2 months ago
LOWA UK is rated 4.7 based on 4,040 reviews