Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

“I was greatly helped by a gentleman on the phone at Lowa when I wanted to place an order for a replacement pair of walking boots when my previous pair wore out. I received two identical pairs in two different sizes so that I could select the better fit and return the other. They arrived promptly and well-wrapped. I returned the other pair within a few days and hope to receive confirmation that they were received soon.”

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Posted 3 weeks ago

“Beautiful boots. They look lovely, almost too good to get dirty. The ankle support is perfect-enough but not too much. The sole support is excellent and the boot hugs the foot well. The most comfortable I have worn.”

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Posted 3 weeks ago

“Great customer service from beginning to end. Had to return a number of pairs that didn’t fit me but my husband is thrilled with his!”

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Posted 3 weeks ago

“Prompt delivery, well packaged - boots are amazing - in the past, have paid more money for boots less well made. Lookong forward to getting a lot of wear from them.”

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Posted 3 weeks ago

“Love my walking shoes this is my second pair”

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Posted 3 weeks ago

“Lowa was always my 'go to' supplier for wide hiking boots for years prior to the 'EVO' development. Sadly the wide Renegade Evo GTX Mid W (Wide) boots are now far too narrow and tight for my feet, why oh why change something that didn't need fixing. I now unfortunatley have to look else where for my hiking boots - unless Lowa bring back the orginal pre Evo boot. The return process was easy and the refund seamless.”

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Posted 3 weeks ago

“Half price and always a great fit.”

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Posted 3 weeks ago

“Very nice walking shoes, comfortable but small, need to go a half size up, even with thin socks. Delivery was excellent. Would recommend.”

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Posted 3 weeks ago

“Shoes are well made, though quite hard underfoot. Customer service team are excellent - I had to contact them due to inconsistent sizing. I now own 3 pairs of Lowa shoes/boots & they are all different sizes, I am usually a standard 6/39.”

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Posted 3 weeks ago

“I've been using lowa boots for many years, comfortable and long lasting.”

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Posted 3 weeks ago

“These boos came recommended and LOWA the company seem great, speedy delivery etc but my renegades hurt the soles of my feet”

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Posted 3 weeks ago

“My sixth pair of these. Do I need to say more?”

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Posted 1 month ago

“Fantastic, super-fast service!”

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Posted 1 month ago

“The boots arrived in a non-original white box. They look refurbished, not new. I honestly didn't expect this from the store LOWA, maybe if i buying from eBay. They are comfortable , but the description does not say that they are used or do not have the original packaging.”

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Posted 1 month ago

“Great delivery, boots fit and can be used straight from box.”

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Posted 1 month ago

“Great boots, comfortable to wear and not bulky. Very efficient service from Lowa.”

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Posted 1 month ago

“Have purchased two pair of boots Renegade. Both men and women boots recommended to take a half size up than your normal size. Very high quality workmanship, very light boots. Delivered by DPD and received within 3 working days.”

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Posted 1 month ago

“Arrived quickly, as stated! Very happy!”

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Posted 1 month ago

“Comfortable, waterproof, cool look, laces stand still.”

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Posted 1 month ago

“Lovely boots and seem comfortable, havent worn them in the "Wild" yet as saving them untill my current pair fall off my feet but been wearing them around the house hopefully they work out on a long walk. I have a dog and do 6+miles a day so hopefully they will last.”

Helpful Report

Posted 1 month ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

LOWA UK Reviews