LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,692 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,692 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 21st November 2025

Anonymous

Anonymous // 01/01/2019

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“Amazing socks very comfortable”

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Posted 4 weeks ago

“I love these boots. They are practical, comfortable and look smart.”

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Posted 4 weeks ago

“What can I say. Best pair of footwear you could ever want. 1. Ultimate Comfort 2. Ultimate Waterproof 3. Ultimate Longevity 4. Ultimate Design 5. Ultimate Traction 6. Ultimate Customer Care”

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Posted 4 weeks ago

“Unbelievable boot , comfortable, stable just a great boot”

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Posted 4 weeks ago

“While Lowa have been a good company in the past they have really tanked Please see discription of boot reciew and photos for more details”

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Posted 4 weeks ago

“Very quick delivery and great offers in the black Friday sales, no complaints.”

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Posted 4 weeks ago

“Bought Lowa Tibet GTX. Not waterproof on first 10 mile hike so returned under warranty to be told they passed the waterproof test. In the meantime I bought the Lowa Ranger GTX. Also not waterproof in the toe box. Basically with both models once the leather wets out the goretex liner doesn't work as advertised. I even spent £25 on their show care kit which didn't change a thing.”

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Posted 4 weeks ago

Hi Paul, Thanks for getting in touch but sorry to hear you were unhappy with the retailers response re. the 2 pairs of boots. Not sure if you picked up the team's email pre-Christmas, but as was mentioned in there, feel free to send the boots back to us and we'll happily test them here for you and we can get to the bottom of what's going on. Any questions, do reach back out to the team on hello@lowa.co.uk Thanks, LOWA UK

Posted 4 weeks ago

“Good service, shoes arrived quickly.”

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Posted 4 weeks ago

“Excellent v comfy boots. looking forward to testing them in 2026.”

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Posted 4 weeks ago

“Best boots i have ever owned.I have 4 pairs different colours and the back up service is second to none”

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Posted 4 weeks ago

“Brilliant! My seventh pair, nothing to match in terms of quality! Worn every working day.”

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Posted 4 weeks ago

“Extensive range of professional-grade footwear for military, police, and civilian use. The catalogue includes both duty and civilian boots, with several models offered on a wide last—an important detail for users who require proper forefoot volume and all-day comfort. Upper options include full-grain leather and nubuck, combined with robust construction and quality stitching. Many models are equipped with Vibram outsoles, providing reliable traction, abrasion resistance, and longevity across mixed terrain. Ordering and checkout were smooth, dispatch was prompt, and delivery times met expectations. Customer service communication was clear and efficient. Overall, a well-organised retailer offering technically sound footwear suitable for professional and demanding use.”

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Posted 1 month ago

“Comfort straight out of the box, although my last 2 pairs split along the side of the sole, with plenty of tread still left. Disappointing but no other boot matches these for comfort.”

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Posted 1 month ago

“These are the best shoes I have ever had for comfort, the way they look, quality. So much so that this is my second pair 😃”

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Posted 1 month ago

“Sizing - I usually take an 8 but needed a 9 Returns - ended up having to buy 3 pairs before getting the right size but returns are easy and after a small hiccup refund was done quickly Boots - stiff to begin with (to be expected) but after 2 weeks of daily use comfortable. Most importantly they are waterproof and the soles provide very good grip. Definitely recommend them.”

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Posted 1 month ago

“Well what can I say about a pair of laces that hasn't already been said, these laces are without doubt the best laces I have ever purchased without buying the boots they fit . They are long, thin and ever so brown , the anaglets are supreme and the best made since the invention of them in the 1790s by an unknown french inventor. I suspect had he patented them a whole new patent would have to be written for their supreme elegance. The material from which these items of apparel are made is of the finest cord and fit my kicks fantastic , never underestimate the lift that these little beauties can give your beetle crushers, in fact never wear them with any other laces than the ones manufactured by lowa , to do so would be a betrayal of your sartorial elegance, buy them NOW”

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Posted 1 month ago

“Very comfortable”

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Posted 1 month ago

“Blissfully comfortable straight away, robust boots.”

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Posted 1 month ago

“I have been wearing my Lowa boots for a few weeks now when walking my dogs over wet fields and cannot be happier. They are waterproof, keeping my feet toastie and dry, unlike many other boots that I have bought this year that have claimed to be waterproof and were not. Comfortable and easy to get on and off. Very pleased with my purchase.”

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Posted 1 month ago

“The staff at LOWA could not have been more helpful. I received the walking boots I ordered within 5 days of ordering. As is sometimes the case you really need to try on walking boots in person before buying. I thought they were too big and explained the problem to their team we agreed I could order the next size down, compare the 2 pairs and return the pair I did not need and get a refund. This happened super quickly and the money was promptly paid back into my account. I have bought other brands in the past and have found a need to 'break them in' .... not so with these! Visually these boots ooze quality and I have now taken a few short walks and found these boots were perfectly comfortable from day 1.”

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Posted 1 month ago

LOWA UK is rated 4.7 based on 3,692 reviews