LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 3,777 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,777 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

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“Very strong and durable shoes”

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Posted 2 months ago

“Product arrived on time as described - no complaints!.”

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Posted 2 months ago

“Very quick delivery and excellent quality product”

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Posted 2 months ago

“3rd pair of these , a bit narrower (hence only 4 stars) but th most comfortable boots for my narrow ankles”

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Posted 2 months ago

“Excellent boot would buy again”

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Posted 2 months ago

“Amazing socks very comfortable”

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Posted 2 months ago

“I love these boots. They are practical, comfortable and look smart.”

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Posted 2 months ago

“What can I say. Best pair of footwear you could ever want. 1. Ultimate Comfort 2. Ultimate Waterproof 3. Ultimate Longevity 4. Ultimate Design 5. Ultimate Traction 6. Ultimate Customer Care”

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Posted 2 months ago

“Unbelievable boot , comfortable, stable just a great boot”

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Posted 2 months ago

“While Lowa have been a good company in the past they have really tanked Please see discription of boot reciew and photos for more details”

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Posted 2 months ago

“Very quick delivery and great offers in the black Friday sales, no complaints.”

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Posted 2 months ago

“Bought Lowa Tibet GTX. Not waterproof on first 10 mile hike so returned under warranty to be told they passed the waterproof test. In the meantime I bought the Lowa Ranger GTX. Also not waterproof in the toe box. Basically with both models once the leather wets out the goretex liner doesn't work as advertised. I even spent £25 on their show care kit which didn't change a thing.”

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Posted 2 months ago

Hi Paul, Thanks for getting in touch but sorry to hear you were unhappy with the retailers response re. the 2 pairs of boots. Not sure if you picked up the team's email pre-Christmas, but as was mentioned in there, feel free to send the boots back to us and we'll happily test them here for you and we can get to the bottom of what's going on. Any questions, do reach back out to the team on hello@lowa.co.uk Thanks, LOWA UK

Posted 2 months ago

“Good service, shoes arrived quickly.”

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Posted 2 months ago

“Excellent v comfy boots. looking forward to testing them in 2026.”

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Posted 2 months ago

“Best boots i have ever owned.I have 4 pairs different colours and the back up service is second to none”

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Posted 2 months ago

“Brilliant! My seventh pair, nothing to match in terms of quality! Worn every working day.”

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Posted 2 months ago

“Extensive range of professional-grade footwear for military, police, and civilian use. The catalogue includes both duty and civilian boots, with several models offered on a wide last—an important detail for users who require proper forefoot volume and all-day comfort. Upper options include full-grain leather and nubuck, combined with robust construction and quality stitching. Many models are equipped with Vibram outsoles, providing reliable traction, abrasion resistance, and longevity across mixed terrain. Ordering and checkout were smooth, dispatch was prompt, and delivery times met expectations. Customer service communication was clear and efficient. Overall, a well-organised retailer offering technically sound footwear suitable for professional and demanding use.”

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Posted 2 months ago

“Comfort straight out of the box, although my last 2 pairs split along the side of the sole, with plenty of tread still left. Disappointing but no other boot matches these for comfort.”

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Posted 2 months ago

“These are the best shoes I have ever had for comfort, the way they look, quality. So much so that this is my second pair 😃”

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Posted 2 months ago

“Sizing - I usually take an 8 but needed a 9 Returns - ended up having to buy 3 pairs before getting the right size but returns are easy and after a small hiccup refund was done quickly Boots - stiff to begin with (to be expected) but after 2 weeks of daily use comfortable. Most importantly they are waterproof and the soles provide very good grip. Definitely recommend them.”

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Posted 2 months ago

LOWA UK is rated 4.7 based on 3,777 reviews