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LOWA UK Reviews

4.7 Rating 3,659 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,659 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
LOWA UK 5 star review on 5th February 2021
Mark J
12
Anonymous
Anonymous  // 01/01/2019
Really pleased with my Lady Light GTX boots. I followed the suggestion of getting my usual size but they were too small. Free return and no fuss. Ordered the next half size up and they are perfect, even with my swollen feet as they are not a fixed width due to the sizing over the top of the foot. Very happy
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Posted 2 months ago
Quick efficient service and quality comfortable footwear. My second pair of boots
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Posted 2 months ago
Lovely boots present pair after 4 years are wearing out, reordered but had to return as size is half size smaller, will reorder again but 11 1/2 instead of 11. Can throughly recommend.
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Posted 2 months ago
Lowa products seem to be made to a very good standard
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Posted 2 months ago
Purchasing experience with Lowa was easy. Quick delivery too. Would use Lowa again if I needed any footwear.
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Posted 2 months ago
I initially oredered some laces which seemed to be lost in the post. I contacted Lowa and their excellent customer service sent me another pair! Really pleased with them, good quality laces and of course, they look great with my Lowa boots.
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Posted 2 months ago
Have bought 5 pairs of boots from them over the years and they have been great. my most recent purchase online was fast and trouble free even when I had to order a larger size. The return was flawless
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Posted 2 months ago
Excellent boots, my second pair, the old one lasted 8 years !!! Couldn’t believe when they arrived in less than 24 hours
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Posted 2 months ago
My husband swears by these boots he wears them all the time for work &dog walking really good quality true to size So I have ordered this pair for Christmas
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Posted 2 months ago
Needed advice on new insoles, Lowa were very helpful and a reasonable price.
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Posted 2 months ago
Very poor quality insole. I wear the Lowa gtx which in itself is great quality. The replacement cold weather insole I purchased just isn’t fit for purpose and moved 2 inches to the rear after wearing them for about an hour.
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Posted 2 months ago
Been out in them a couple times and so far brillant - really good support for my arches
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Posted 2 months ago
Lowa customer service was excellent. I emailed with a very specific query about walking shoes I had bought in the past (sadly no longer available). I got a swift comprehensive reply which led to me ordering a new pair of shoes that have proven to be as excellent as my original pair.
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Posted 2 months ago
I've purchased Lowa's Combat boots GTX MKII and they are really well made. They fit true to size with ample toe space. I went for a 2 mile walk to see if they needed breaking in and they didn't. The Lowa boot leather conditioner works just fine. I hope this design is still around in a few years because these boots are defintely made for walking. PLP
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Posted 2 months ago
I’ve been wearing lowa boots for years after recommendation from a paratrooper friend. I bought the lady light gtx for my partner who’s a seasoned hiker. She says they are a game changer.
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Posted 2 months ago
I'm really happy with these. On their first trip out i took them on a 10k hike (up a mountain and down a mountain) and they didn't hurt or rub at all. I sizes up by a 1/2 size and is perfect.
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Posted 2 months ago
Look well made and they were comfortable from the first outing.
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Posted 2 months ago
I've been buying Lowa combat boots for 25 years but I wanted a lighter boot for walking my dogs. The Randir gtx happened to be half price so it was an easy decision to make. They are light and have excellent grip. Legendary Lowa build quality isn't an accident.
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Posted 2 months ago
Out of the box comfortable, look to be a quality product, very warm. Would definitely recommend.
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Posted 2 months ago
The best hiking boots I have ever owned. Comfortable, water proof and when treated with the active cream and water proof spray they scrub up like they’re brand new. I bought the active cream, shoe shampoo and brush direct for my he Lowa website and they arrived the next day.
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Posted 2 months ago
LOWA UK is rated 4.7 based on 3,659 reviews