LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 3,848 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

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“My order arrived promptly and well packaged.”

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Posted 2 months ago

“I bought these because I wanted some light ankle boots for walks in the Lake District and Yorkshire Dales. They were comfy out of the box really waterproof and great for the walks around Borrowdale this week.”

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Posted 2 months ago

“Excellent Customer Service”

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Posted 2 months ago

“Boots were ordered on the 15th Feb, with a delivery date of the 19th-23rd. It’s now the 25th and boots still not arrived”

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Posted 2 months ago

Hi Patrick, Thanks for the review, but I think there might have been some confusion here. The Taurus boots from this order were ordered on the 8th Feb, and the tracking shows they were delivered on the 10th. If you haven't done so already, do reach out to the team on orders@lowa.co.uk and they will be able to discuss this further. Thanks, LOWA UK

Posted 2 months ago

“My 2nd pair of Lowa and yet again they do exactly as required. Comfy straight out the box and a weeks walking in Fife along high and low roads. Look good but even better on the feet. What I have come to expect from Lowa. Well done.”

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Posted 2 months ago

“I had to return the boots because although they were labeled women’s size 6, they were much too big and possibly incorrectly labeled. I usually buy a 6 in Lowa so was very surprised that they felt like a much larger boot”

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Posted 2 months ago

“The boots were an excellent fit for my narrow feet . Really comfortable, no blisters on their first outing of two hours and completely dry feet. Really pleased with them”

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Posted 2 months ago

“Lovely shoes 👟 wore straight away and look stylish.”

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Posted 2 months ago

“Read countless good reviews of your boots so decided to purchase a pair for my daily dog walking. The boots are so comfortable , very supportive and waterproof which is a must for the terrain our spaniel enjoys”

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Posted 2 months ago

“It's genuinely true these are comfortable straight out of the box and need barely any breaking in (if you get the right size of course). Waterproof and lightweight, a really great brand. The soles still need to get a little scuffed as they can be a little slippy when new.”

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Posted 2 months ago

“Feeling like i’ve had new boots, should change the inner soles more often.”

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Posted 2 months ago

“I was greatly helped by a gentleman on the phone at Lowa when I wanted to place an order for a replacement pair of walking boots when my previous pair wore out. I received two identical pairs in two different sizes so that I could select the better fit and return the other. They arrived promptly and well-wrapped. I returned the other pair within a few days and hope to receive confirmation that they were received soon.”

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Posted 2 months ago

“Beautiful boots. They look lovely, almost too good to get dirty. The ankle support is perfect-enough but not too much. The sole support is excellent and the boot hugs the foot well. The most comfortable I have worn.”

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Posted 2 months ago

“Great customer service from beginning to end. Had to return a number of pairs that didn’t fit me but my husband is thrilled with his!”

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Posted 2 months ago

“Prompt delivery, well packaged - boots are amazing - in the past, have paid more money for boots less well made. Lookong forward to getting a lot of wear from them.”

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Posted 2 months ago

“Love my walking shoes this is my second pair”

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Posted 2 months ago

“Lowa was always my 'go to' supplier for wide hiking boots for years prior to the 'EVO' development. Sadly the wide Renegade Evo GTX Mid W (Wide) boots are now far too narrow and tight for my feet, why oh why change something that didn't need fixing. I now unfortunatley have to look else where for my hiking boots - unless Lowa bring back the orginal pre Evo boot. The return process was easy and the refund seamless.”

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Posted 2 months ago

“Half price and always a great fit.”

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Posted 2 months ago

“Very nice walking shoes, comfortable but small, need to go a half size up, even with thin socks. Delivery was excellent. Would recommend.”

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Posted 2 months ago

“Shoes are well made, though quite hard underfoot. Customer service team are excellent - I had to contact them due to inconsistent sizing. I now own 3 pairs of Lowa shoes/boots & they are all different sizes, I am usually a standard 6/39.”

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Posted 2 months ago

LOWA UK is rated 4.7 based on 3,848 reviews