Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

LOWA UK Reviews

4.7 Rating 3,776 Reviews

Shipping & Delivery

Delivery Methods

Postal Service, Courier

Average Delivery Time

Within 5 Days

On-time Delivery

95%

Accurate And Undamaged Orders

98%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Under An Hour

Customer Service

4.9 out of 5

Returns & Refunds

Returns Process

Easy

“These are the second pair of LOWA boots I’ve had, just got my husband a pair”

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Posted 1 month ago

“Great boots. My go to now over other competitors”

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Posted 1 month ago

“I was very happy with the service but had to return the shoes as they were just too narrow”

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Posted 1 month ago

“Very disappointed. Bought these as direct replacement for an old pair, which had fitted perfectly and not given a moment's trouble. Despite being the same shoe at, supposedly, the same size, the replacements were far too small. Replaced those with a pair half a size bigger and now one side fits fine but the other is too big and my foot moves inside the shoe. Not impressive for such an expensive shoe. Only marking as high as 4 as the old pair had been so good.”

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Posted 1 month ago

“First time purchasing Lowa product. Very impressed with the quality and comfort of the boot. I purchased the wide fit which at first glance did not look wide but I was wrong, they fit perfectly and very supportive.”

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Posted 1 month ago

“Super quick deliver, great price for new warm winter insoles, my boots are refreshed and good for another season! Thanks :)”

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Posted 1 month ago

“Excellent service and advice via telephone call to lowa . Would recommend”

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Posted 1 month ago

“Comfortable waterproof shoes at a very good price. Received very quickly following order. Many Thanks”

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Posted 1 month ago

“Did my usual thing of online research and reading reviews. Checked out a-few brands and Lowa took my interest.”

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Posted 1 month ago

“New pair of Lowa Taurus Boots caused a blistered heel”

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Posted 1 month ago

“Excellent service from Lowa. Competitive sale price”

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Posted 1 month ago

“Brilliant service, seems to good to be true.”

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Posted 1 month ago

“2nd time purchasing a pair of Lowa Zephyr (previously mk1). Great comfortable shoe out of the box that is true to size and was the reason I decided to replace my worn out mk1’s with the new mk2’s. Only small issue I have (could be to do with how new they are), grip can still be a little slippy on some surfaces where others are not, but a little roughing up will hopefully fix that”

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Posted 1 month ago

“The boots are super comfy, the roomy toe box makes such a difference however, I did end up with wet feet which is really disappointing especially for the cost of them. The grip is pretty poor and I did slip on a lot of different surfaces yesterday whilst on a coastal walk. Who knew trying to find a boot that is comfy, waterproof and a confident giver underfoot would be so difficult.”

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Posted 1 month ago

Hi Laurie, Thanks for your review, but sorry to hear you are unhappy with your boots. If you haven't done so already, do reach out to the team on hello@lowa.co.uk and they would be more than happy to take a look at this in more detail for you. Thanks, LOWA UK

Posted 1 month ago

“Great comfortable trainers , matched by subservient customer service .”

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Posted 1 month ago

“good stuff, quickly deliered”

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Posted 1 month ago

“I have worn Lowa boots for 58 years.”

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Posted 1 month ago

“Excellent hassle free service. Unfortunately, although I really loved the product, I had to return it, as it wasn't a great fit for me. Would absolutely recommend Lowa though.”

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Posted 1 month ago

“Very comfortable shoes with great grip”

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Posted 1 month ago

“good boot, nice lace up action. taking a bit of braking in not like my usual boots.”

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Posted 1 month ago