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LOWA UK Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend LOWA UK
Company Reviews Product Reviews
1,493
 Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read LOWA UK Reviews
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LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John B
Verified Buyer
“It's a coincidence I've received this review this afternoon. I have just sent Lowa an email informing them that I believe the left shoe has been manufactured incorrectly and it's making my toes numb. Generally Lowa products are great and this purchase is my 3rd set. I'll see what happens with their after market customer service.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Wonderful service - the pair I ordered were too big and James took the time to clearly explain the differences between different styles and the ways in which they had different fits. He advised how to return them and reorder a more suitable style. Beautiful and lightweight boots, even if they weren't the right size this time.”
Helpful Report
Posted 1 month ago
Philip R
Verified Buyer
“Quick and efficient delivery”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Great Company”
Helpful Report
Posted 1 month ago
Karl D
Verified Buyer
“Excellent customer service that exceeded my expectations. I made an enquiry about my order and Isaac G from the customer team went above and beyond. As for the Ranger Boots, this weekend I used them for a moderate to severe 10 mile hike in the lake district and I'm very pleased with the performance. They are a definite step up from my old Renegades and I could really feel the extra support and durability. I am very pleased with the purchase and Lowa have been a pleasure to deal with. Thank You.”
Helpful Report
Posted 1 month ago
Shaun E
Verified Buyer
“The second time I have purchased these walking shoes, they are durable and comfortable. I choose wide fitting and an additioal foot size to accomodate for winter socks. Good quality worth the price .”
Helpful Report
Posted 1 month ago
Peter B
Verified Buyer
“My second pair of Lowa Renegade GTX Previous pair were 4 years and covered many miles. I’ve tried many different brands but these are undoubtedly the best boot I’ve ever owned”
Helpful Report
Posted 2 months ago
Mark C
Verified Buyer
“Just got these a month ago and I am walking around 5k a day in them at the moment and I must say they feel great. I got some new insoles in them because I have weird feet but can’t fault them at the moment, we will see at the end of November when I return from EBC.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Lovely solid boots, top quality but their care instructions are garbled and contradictory.”
Helpful Report
Posted 2 months ago
"Anonymous"
Verified Buyer
“Sadly the sizing changed since my original boots- which I loved- and though I bought the same size they come up too small, I thought they would give a bit but haven’t so quite simply uncomfortable, very disappointing.”
Helpful Report
Posted 2 months ago
Jo S
Verified Buyer
“Hiking shoes were too wide for my flat, narrow feet but the refund process was good.”
Helpful Report
Posted 2 months ago
David R
Verified Buyer
“Very impressed with how quickly my Lowa boots arrived. The whole process was smooth and efficient. I’ve used this brand for years and it never lets me down. I’ll definitely keep choosing Lowa.”
Helpful Report
Posted 2 months ago
Robert G
Verified Buyer
“The service from Lowa was excellent. I’ve chosen Lowa for many years notwithstanding shortcomings in the boots mainly with seams coming apart and soles wearing out too soon. They are extremely comfortable . My new Renegades have reinforced seams and a tougher vibram sole. I am just about to recommence a 2500 mile charity walk so I’ll let you know how good they are once I’ve finished just before Christmas. Watch this space!”
Helpful Report
Posted 2 months ago
Simon E
Verified Buyer
“Great delivery unfortunately the boots didn't fit,and no more available in the sale”
Helpful Report
Posted 2 months ago
Barry B
Verified Buyer
“Early days yet need to see how they wash”
Helpful Report
Posted 2 months ago
Mark H
Verified Buyer
“Great customer service and quick delivery.”
Helpful Report
Posted 2 months ago
Julie W
Verified Buyer
“Good device .quick delivery.”
Helpful Report
Posted 2 months ago
Maureen H
Verified Buyer
“This is my fourth pair and always able to put them on and walk with no braking in period”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“This is the 3rd pair my wife has bought, loaves the fit and comfort but, soles wear o it too quickly”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“These are excellent shoes but why don’t you have an option for wide fitting in black?”
Helpful Report
Posted 2 months ago
LOWA UK is rated 4.7 based on 4,038 reviews
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