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LOWA UK Reviews

4.7 Rating 3,580 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,580 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
LOWA UK 5 star review on 5th February 2021
Mark J
12
Anonymous
Anonymous  // 01/01/2019
Superb customer service from Lowa UK. Thanks again. Mark Pollitt
Helpful Report
Posted 5 years ago
On my 4th pair of Lowa walking shoes, always size 5. Ordered pair number 5 online , Taurus 11 GTX, disappointed and surprised that they didnt fit [too tight] ! However Customer return policy seamlessa nad just waiting on payment refund, the joys of online shopping.
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Posted 5 years ago
Great boots , my third pair
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Posted 5 years ago
V helpful personal attention with delivery. Zephyrs supremely comfortable, light, supportive on rough terrain but quiet on tarmac. Best boots I’ve had.
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Posted 5 years ago
With all the use I give them, shoes don't last for ever, but I reckon Lowa give good value for money.
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Posted 5 years ago
Really great shoes for walking on pavements to keep fit during the Coronavirus pandemic. Really efficient delivery system
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Posted 5 years ago
I love my new Renegade boots. They are sooo comfortable. And while I don't want to be too gushing, when I have them on, I feel like I could do pretty much anything.
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Posted 5 years ago
As this is the 3rd consecutive time my wife has requested these boots they've just got to be great! Just to be clear we do a lot of walking in all weathers and over all terrains so she has worn the first 2 pairs out! Can't find a fault if I tried.
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Posted 5 years ago
I've had my Lowa Ranger III Gtx boots for 3 years now and they've worked hard. Originally I bought them for hunting in Africa (on the advice of a German - go figure) where they fared exceptionally well. No blisters walking in 40 degrees Celsius in dry bush. They have also been with me in the Alps, walking in the snow. As long as I kept the snow out, I was warm (also wearing good merino socks) and dry. These have become my go-to boots. I've been an outdoorsman all my life (50 years) and these boots are up with the best.
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Posted 5 years ago
Wow! I ordered new inner soles for my hiking boots and they arrived the next day. Great service
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Posted 5 years ago
Love Lowa boots so much I bought another pair even though I can't afford them brilliant fit👍
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Posted 5 years ago
Once again brilliant service from Lowa and a brilliant pair of walking shoes
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Posted 5 years ago
Great quality boots short turn around from ordering to delivery.
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Posted 5 years ago
Web site easy to use, notifications prompt and delivery in line with expectations. Boots look and feel great too, looking forward to breaking them in.
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Posted 5 years ago
Comfy and durable, I do like wearing them
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Posted 5 years ago
Excellent service great products your inner soles put another 5 miles on my walks
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Posted 5 years ago
Really like Renegade GTX boots so decided to try the shoes as well. Not disappointed excellent product
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Posted 5 years ago
I've always bought boots from retailers before but when I checked on line the Lowa company site was offering boots at the best price and with free delivery! What's not to like about that? Great service and speedy delivery. I would heartily recommend them. Well done Lowa!
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Posted 5 years ago
Easy to order through the website. I chose the wrong size on my first attempt. Return was very easy and pre paid by Lowa. Refunded within 24 hours. New pair orderd and sent out asap. They fit perfectly and very happy with how well built they are. Will not be my last pair of Lowas.
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Posted 5 years ago
Lowa had a high level of satisfaction to aim for .Once again they have achieved this firstly the boots were ordered and arrived within 5 days during lockdown ! Secondly a cracking pair of walking shoes that needed minimal 'walking in' Congratulations Lowa ( old spitfire hanger) you've done it again
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Posted 5 years ago
LOWA UK is rated 4.7 based on 3,580 reviews