LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 3,735 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,735 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad Times too long”

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Posted 5 years ago

“I ordered a new pair of boots in supposedly the same size as the ones I have been wearing for the past couple of years. When they arrived I could see that they were smaller. However I tried them on, only to confirm that this was indeed the case. So I am going to order the next size up - but am pretty irritated - especially as the no exchange policy means I have to order and pay for an alternative pair separately. I have given up wondering why manufacturers change the sizes of the goods they offer - but I wish they didn't. I would have given a five start review to the previous pair of boots but the stars here relate only to the service issue not to the boots themselves.”

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Posted 5 years ago

“This is my third pair of sirka walking shoes. Getting hard to find. Comfortable from the word go! Waterproof!”

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Posted 5 years ago

“Fast response to emailed question. Once item was ordered it arrived very quickly. Fantastic service.”

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Posted 5 years ago

“I've just received my 3rd pair of Lowa walking shoes (I walk 2-3 thousand miles a year) and love the fact that they don't need "breaking in".”

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Posted 5 years ago

“Great quality comfortable shoes.”

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Posted 5 years ago

“Amazing service, quality footwear as always and expected by Lowa. Keep up the good work guys! Looking forward to my next purchase!”

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Posted 5 years ago

“Shoes arrived promptly and fit just as well as the previous LOWA pair.”

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Posted 5 years ago

“Had boots 12 years and they are still good. recently bought new boots, absolutely fantastic boots backed up by excellent company and excellent company policies Thank you”

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Posted 5 years ago

“Excellent boots and great service. Highly recommended.”

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Posted 5 years ago

“My order arrived quick ..active cream and water stop pro ..I love my recon gtx boots omg the hype about lowa boots being good it true ..lowa do the best boots I know of ..”

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Posted 5 years ago

“Excellent service. Boots came within a few days. My husband wore them straight out of the box this morning for a 5 mile walk and loved them. (This is a man who doesn’t much like walking). They are very well made and he described them as being really supportive around his ankle yet allowing his wider feet plenty of space. (He is a size 12). We bought these at half price which was an incredible bargain and chose the brand because I already have a Lowa pair of well loved walking shoes.”

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Posted 5 years ago

“Excellent in terms of delivery. Quality and comfort of shoes excellent. This is my second pair!!”

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Posted 5 years ago

“very good service , boots are good and sizes are true . trying out 1 pair of boots may go to next style up if these prove ok”

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Posted 5 years ago

“Light, smart & comfortable I am tall with long narrow feet so great to find boots my size (9)”

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Posted 5 years ago

“The shoes are fantastic. The previous pair were exactly the same and got used nearly for 10 years. The new ones are even better. There was no question for me to try and buy another brand. Buying experience smooth, and fast 48h delivery and free return label in the box in case I wanted to return them, which was not the case, but it is always good to have this peace of mind. Highly recommended brand.”

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Posted 5 years ago

“Super fast delivery, and great products, what's not to like”

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Posted 5 years ago

“I love Lowa boots! I've used them since being in the military 10 years ago.”

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Posted 5 years ago

“Boots extremely well padded and therefore comfortable. However, at the flex point over the toes, even new boots treated according to instructions, suffered from moisture absorption over a damp walking day. This seeped through the outer leather and lining giving a damp sock. Whether this is how the boot is designed to behaive or my treatment is deficient I am unsure. Disappointing for a £245 boot. Comfort 5 Water resistance 3”

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Posted 5 years ago

“I love the Lowa Zephyr boots and this is my third set, although first in goretex. I’d love to comment on the quality of this particular set but the problem is that I’m still waiting for their arrival, having purchased them on the 19th of August.”

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Posted 5 years ago

LOWA UK is rated 4.7 based on 3,735 reviews