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LOWA UK Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
“James King on your sales desk brilliant customer service”
Helpful Report
Posted 5 years ago
“Replacing the insoles with a new pair of Lowa soles has made a real difference.”
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Posted 5 years ago
“prompt delivery and good quality product. thank you.”
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Posted 5 years ago
“EXCELLENT cannot fault the walking boots are super comfortable. The company pre and post sales service cannot fault, makes such a refreshing change compared to some of the online companies. These were a replacement for my Ecco walking boots that I have had for over 10 years. For this reason decided to buy another pair of Ecco boots, but unfortunately was very disappointed with both the quality and fit. After searching via forums in vain, eventually with my wife’s help found Lowa. WOW so very impressed!!!”
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Posted 5 years ago
“Good service, easy to use website, fast delivery and competitive pricing.”
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Posted 5 years ago
“I have been a great fan of Lowa for many years. The product is exceptional and the service outstanding. I could not be more pleased.”
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Posted 5 years ago
“I was really pleased to find that Lowa laces offered the best laces at the best price. Great value! 😁”
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Posted 5 years ago
“Delivered on time. Perfect boots for any weather. Love them!”
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Posted 5 years ago
“I am now on my 5th pair of Sircos gtx walking shoes. They are brilliant in every way. My only criticism is the non availability of colour ways as in the last year or so only grey/blue/black styles seem to have been available when I prefer browns. Service and quality are excellent. A bit pricey at £140 though.”
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Posted 5 years ago
“I have just bought my first pair of Lowa walking shoes - love them. Already own a pair of Lowa walking boots - which fit like a glove - super comfortable day after day.”
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Posted 5 years ago
“Delivered in 4 days. Boots appear to be excellent quality and comfortable. If they last as good as they look, then icwill be very pleased”
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Posted 5 years ago
“100% recommend”
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Posted 5 years ago
“Had to order several pairs of Renegade boots to find a good fit due to narrow feet. Great service returning boots that did not fit and so far very happy with my purchase. Have walked a total of 20 miles in wet conditions... feet dry and the fit is good Few manufacturers seem to offer narrow fit.”
Helpful Report
Posted 5 years ago
“Pleased as punch with the shoes I bought and having followed their size guide the fit is spot on. Ordered the shoes Thursday afternoon and rather taken aback that they were delivered by lunchtime the next day. The shoes are not cheap so although my feet look great it's bread and water for the rest of the year but joking aside they are fantastic quality and the Lowa service was fantastic - would recommend without hesitation.”
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Posted 5 years ago
“Needed new laces and cleaning products for my Renegade. I've had them 6 years and love them. Superb quality hiking boots.”
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Posted 5 years ago
“All staff dealt with were extremely polite, helpful and knowledgeable. The boots are great. They fit like a glove straight from the box. Delivery was next day. My Wife has now ordered a pair of Lowa boots. Fully recommended.”
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Posted 5 years ago
“was looking for a boot with a narrow fit, very speedy delivery, very good quality product and no 'breaking in' needed. As a woman with size 8 but narrow feet it is great to get a fit that doesnt assume that because my fit are quite large for a woman that they are also wide. Would like to see more in the narrow range as this will definitley be my 'go to' brand for walking boots/shoes”
Helpful Report
Posted 5 years ago
“Very quick delivery. Boots are lovely, very comfy and no blisters or rubbing on my first walk of over 5k in them. Extremely happy with my purchase so far (not had them long) - not tried them out in the wet yet.”
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Posted 5 years ago
“Arrived Quick, I love LOWA shoes. Comfy , Classic , waterproof. Ideal to my outdoor lifestyle.”
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Posted 5 years ago
“Quick and efficient delivery.”
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Posted 5 years ago
LOWA UK is rated 4.7 based on 4,038 reviews