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LOWA UK Reviews

4.7 Rating 3,727 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,727 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
My Sassa GTX Mid S Ws (Narrow) are incredibly comfortable. Scrambling, hiking - all weather, feet stay dry and comfortable after long walks. With narrow feet it’s made all the difference having boots that are built for the shape and size of your foot. The Lowa service team are phenomenal as well - made sure the promotion code was correctly applied to my order when I missed it. Highly recommend on all fronts!
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Posted 5 years ago
Very professional, will definitely use again.
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Posted 5 years ago
I ordered my boots online and they arrived within 3 days. The boots look strong and sturdy and are already comfortable. Im looking forward to them giving me many years of service like previous pairs of Lowa boots.
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Posted 5 years ago
Faultless delivery and love the shoes!
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Posted 5 years ago
On receiving the two pairs of boots, my wife's and mine we were really pleased with the quality. Both the pairs fitted perfectly and sure to do a good job next week when we are hiking around Snowdonia. I was going to buy the the 2018 Lowa Renegade mod but I am please to say that the 2020 model are a tad better on the material.
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Posted 5 years ago
I have had a pair of Lowa boots for 2 years and have been delighted with them. Very well made, comfortable and durable. I recently needed some sturdy shoes for work, and Lowa were my first choice
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Posted 5 years ago
I have the Renegrade boots and shoes. Wonderful products and superb that they come in 3 width fittings. Had to buy new insoles for the shoes as the original ones delaminated after just a few weeks. Not wanting to risk shopping I cut my loses and bought a replacement set. They’re much better - just like my boot ones which are lasting well.
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Posted 5 years ago
I work on a farm and these are the only boots I wear now
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Posted 5 years ago
Buying process seamless. Walking shoes fit like a glove. Great experience all round!
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Posted 5 years ago
very good quality boot however make my feet sweat and now have athletes foot.
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Posted 5 years ago
Easy ordering and quick, free, standard delivery. Boots feel very comfortable and the sizing was good - I’m a UK size 7 and felt the boots were true to size. Too soon to say how comfortable they are or how durable they will be as I’ve only tried them on in the house.
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Posted 5 years ago
Bought these for my other half supposedly for Christmas , however since he tried them on he’s decided he can’t wait hence he’s now wearing them , absolutely loves them very good service from Lowa would definitely recommend!
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Posted 5 years ago
Bad Times too long
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Posted 5 years ago
I ordered a new pair of boots in supposedly the same size as the ones I have been wearing for the past couple of years. When they arrived I could see that they were smaller. However I tried them on, only to confirm that this was indeed the case. So I am going to order the next size up - but am pretty irritated - especially as the no exchange policy means I have to order and pay for an alternative pair separately. I have given up wondering why manufacturers change the sizes of the goods they offer - but I wish they didn't. I would have given a five start review to the previous pair of boots but the stars here relate only to the service issue not to the boots themselves.
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Posted 5 years ago
This is my third pair of sirka walking shoes. Getting hard to find. Comfortable from the word go! Waterproof!
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Posted 5 years ago
Fast response to emailed question. Once item was ordered it arrived very quickly. Fantastic service.
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Posted 5 years ago
I've just received my 3rd pair of Lowa walking shoes (I walk 2-3 thousand miles a year) and love the fact that they don't need "breaking in".
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Posted 5 years ago
Great quality comfortable shoes.
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Posted 5 years ago
Amazing service, quality footwear as always and expected by Lowa. Keep up the good work guys! Looking forward to my next purchase!
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Posted 5 years ago
Shoes arrived promptly and fit just as well as the previous LOWA pair.
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Posted 5 years ago
LOWA UK is rated 4.7 based on 3,727 reviews