Login
Start Free Trial Are you a business? Click Here

LOWA UK Reviews

4.7 Rating 3,580 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,580 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
LOWA UK 5 star review on 5th February 2021
Mark J
12
Anonymous
Anonymous  // 01/01/2019
I have work boots which are Lowa and they have lasted me for ages so that’s why I purchased some walking boots from Lowa this time. Pleased with delivery and no issues. So far a happy customer
Helpful Report
Posted 5 years ago
Fantastic boots and shoes put them on and they fit like a glove 😁
Helpful Report
Posted 5 years ago
太牛逼了,贼喜欢,就是天热了穿不上了
Helpful Report
Posted 5 years ago
Very fast service and a lovely product.
Helpful Report
Posted 5 years ago
Good quality comfortable boot. I have wide feet so purchased the wide fit option and I must say they are the best fitting boot I have ever purchased.
Helpful Report
Posted 5 years ago
Perfect service always :)
Helpful Report
Posted 5 years ago
Well, where do I start? My adventures with Lowa started before I had even heard of them. A cancer diagnosis followed by major surgery and chemotherapy In 2017 changed my life. During Chemo, I started walking to pass the time, I was walking further and further every day so I decided I’d like to walk a marathon distance for Macmillan to thank them for the way they nursed me. I had read that I need to train in the shoes that I planned to do the walk in, so a visit to Cotswold Outdoor where my feet were measured and Lowa Sirkos GTX were recommended. I tried them on, liked them and bought them. 6 months later in June 2018 I completed my walk, raising £2k for the charity. Throughout my training, which was gruelling and the walk, not one blister. Since that time walking dropped off a bit but I lived in those shoes, I loved them. 2 years later and coronavirus hit, I was stranded in Portugal, I didn’t want to come home and I didn’t need to, so I started walking again, doing daily long distances (Average 12 miles) on variable surfaces, then tragedy, my wonderful shoes succumbed to wear and tear and the sole started peeling away from the upper at the front of the shoe. They were still useable but I had to move quickly, I ordered a new pair, same style, and had them delivered to a company that runs a truck to Portugal every week. I picked them up from that company’s Portuguese depot yesterday 15/04/2020. They fitted perfectly, and this morning I walked 12 miles completely effortlessly. Thank you Lowa for a superb shoe and fantastic service. I will be back. You should be very proud of your products. And the old shoes? They are still useable for the moment and will become my gardening shoes, they are still watertight, so why not?
Helpful Report
Posted 5 years ago
Great Boots, Great Service
Helpful Report
Posted 5 years ago
Incredible delivery!!! I ordered at 2pm one day and my wonderful LOCARNO GTX arrived by 11am the next! The boots are very comfortable and look astounding.
Helpful Report
Posted 5 years ago
The laces were as ordered and came within the time described. the only downside was that the postage was more than the laces
Helpful Report
Posted 5 years ago
Lowa Renegade ll shoes are like a game of two halves. The first half, the uppers are stylish, robust, provide excellent support and wear well. The second half, footbed and soles are a different matter. The footbed is hard and after walking 4-5 miles my feet are numb. The Vibram soles are very poor and do not wear well at all. The heels in particular were worn through very quickly. Not a great advert for a top manufacturer. I've had several other brands of shoe including Salomon, Merrell and Meindl, all of which are more comfortable over longer distances and their durability is much better.
Helpful Report
Posted 5 years ago
My second pair of Lowa walking shoes & I couldn’t be more pleased with the ordering and delivery.
Helpful Report
Posted 5 years ago
As always, prompt service from Lowa and a first class pair of boots. I think this is my twelfth pair of Renegades and I wouldn't use any other. Thank you.
Helpful Report
Posted 5 years ago
Quick delivery - very pleased. Have only had the boots for a week and due to the current world situation have not had the chance to test them on a long hike yet. Have worn them around the farm, however, to break them in - they were comfy out of the box and the only thing is to learn how tight to have the lower section of laces so the boot grips my feet but doesn't dig into the top of the foot. I like the locking system for the laces and they seem to be a good boot very pleased.
Helpful Report
Posted 5 years ago
Easy to order, easy to pay and impressive next day delivery. Quality of boots fantastic too.
Helpful Report
Posted 5 years ago
As described, fit boots perfectly.
Helpful Report
Posted 5 years ago
In these rather dire times, I was amazed to find that Lowa are still operating - thank you James! . My boots developed a stitching problem which was covered by warranty. To my amazement i) Lowa were still working in these difficult times and ii) I had new boots within a matter of days. My previous pair of Lowa boots lasted over 10 years! The company deserves huge praise for its products, its service and its staff!!!
Helpful Report
Posted 5 years ago
I wrote a review for you a few days ago.
Helpful Report
Posted 5 years ago
Easy to navigate website and quick delivery.
Helpful Report
Posted 5 years ago
Great service and the shoes are getting more comfortable each time I wear them. Its a shame that currently the coronavirus means I can't wear them for more than an hour or so.
Helpful Report
Posted 5 years ago
LOWA UK is rated 4.7 based on 3,580 reviews