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LOWA UK Reviews

4.7 Rating 3,727 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,727 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
This is my second pair of Renegade. The first lasted many years but, after 1200 miles or so this year alone, it was time to renew
Helpful Report
Posted 5 years ago
Excellent product, good on line service and delivery.
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Posted 5 years ago
Quality is obvious straight out the box. Very well made. Only worn for a few short walks so far, comfortable and supportive.
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Posted 5 years ago
The product met my requirements. Basic product cost was reasonable but the shipping cost was disproportionately high (nearly half the product cost!) and the product was delivered in a ridiculously large packaging box when it could have been fitted in an A4 envelope.
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Posted 5 years ago
Excellent quick service and delivery, brilliant walking shoe, the second pair I’ve had they’re like waterproof slippers! Brilliant
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Posted 5 years ago
I was a bit dubious of buying a boot i had never worn before but to my delight they are fab..i have a wide foot ..but fit perfectly..i wore them straight away on a 10 mile hike which included 43 stiles..yes 43..but they were comfortable right to the end and kept my feet dry walking through wet grass..oh and as they were in sale even better..
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Posted 5 years ago
Good quality product and service. Thanks!
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Posted 5 years ago
Best fit, most comfy hiking boots I've ever tried. Great for me as I need a wide fitting shoe. Hardly need to be broken in. Great for munro bagging as well as muddy walks.
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Posted 5 years ago
Excellent service from ordering to delivery Shoes exceeded my expectations , very good quality and comfortable My first purchase of Lowa footwear and now fully recommend
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Posted 5 years ago
Very pleased with your service and my purchase. Very light and comfortable boot, I hope they prove to be fully waterproof as I expect.
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Posted 5 years ago
Brilliant
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Posted 5 years ago
After many hours of reading reviews and watching YouTube videos I took delivery of my Renegade GTX Mid boots at the weekend. I'm very, very impressed by them. I've been out on three fairly long walks in them and they are the most comfortable boots I've owned. I cover a lot of varied terrain as a photographer and I'm out regularly tramping over the moors, clifftops and beaches of Cornwall. Very impressed by the service from Lowa and look forward to covering many miles with confidence in my new boots! One very happy customer...
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Posted 5 years ago
Just wore my Lowa boots and both soles completly broke off!! I haven't worn them for a while but they have been kept in wardrobe indoors.I have hardly worn them very shocked that this has happened Zillah Maybank
Helpful Report
Posted 5 years ago
De schoenen trek je aan en loopt er mee weg. Na 8 kilometer lopen ze dan nog steeds prima. Dat is echt top. Omdat we veel lopen zijn de zolen na een jaar versleten en moet je daarom de schoenen weggooien. Dat is een flop. Het wordt hoog tijd dat daar een betere oplossing voor komt. Technisch best wel mogelijk tegen een fatsoenlijke prijs als daar met het ontwerpen al rekening mee wordt gehouden. Een paar Keen schoenen gingen bijna drie jaar mee. Dus de zool zelf is ook slijtage gevoelig.
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Posted 5 years ago
just what I was looking for light and comfortable
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Posted 5 years ago
Fast reliable service.
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Posted 5 years ago
I’ve just bought some Renegade wide fit for the first time, they are great, extremely comfortable right out of the box, I normally buy Salomon X Ultras, which I love but I like these even more.
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Posted 5 years ago
Absolutely love these shoes, very comfy and exactly what I was looking for to hike Scotland’s Munro’s. Shopped around for a while and couldn’t find ‘my pair’. Love that they are vegan too.
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Posted 5 years ago
Brilliant service
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Posted 5 years ago
My online order was late arriving (turns out a mix up with my address). However, Lowa quickly and efficiently resolved the issue and my order arrived the following day.
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Posted 5 years ago
LOWA UK is rated 4.7 based on 3,727 reviews