LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,579 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 21st November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot recommend Lowa highly enough. I bought my first pair in a retail shop about 6 or 7 years ago and decided I better replace them with a new pair. I contacted Lowa to check the exact details of the old pair to ensure the right size and fit. Customer service was superb and I purchased online via the website. The boots arrived safe and sound, perfectly packaged and presented. The first walk in the new pair was every bit as comfy and pleasurable as if I had been wearing them in for a month. The old pair are still going strong as my gardening boots!”

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Posted 3 years ago

“Ordered slate coloured renegade gtx. Came back a chocolate brown colour”

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Posted 3 years ago

“They are not as good as the ones that were in the shoes very thin”

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Posted 3 years ago

“I haven't yet had a proper walk in my new, narrow hiking boots, but I am already absolutely thrilled because after decades of sliding around in too-wide boots, I have put on a pair that properly hug my feet. What a joy. They fit perfectly and will increase my joy of walking, especially over uneven ground. Thick socks or insoles are never a very helpful solution to having long, narrow feet so thank you so much for catering to people like me. These boots seem terrific otherwise as well, but a few more options in other types of shoes as well would be much appreciated.”

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Posted 3 years ago

“Comfy from the get go”

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Posted 3 years ago

“Although currently needing mens UK 7 1/2 wide fitting shoes, trainers, boots (Keen) for last few years and they are a suitable fit, when i bought Lowa Renegade walking shoes in UK 7 1/2 wide fit online, i found them long in the foot. I need to wear the thickest socks that I have. This is uncomfortable as I live and walk in Southern Portugal and itis warm. Where would I be able to try on Mens UK 7 wide fit within 100 miles of Sedbergh in the 3rd week in May 2022, where I am on vacation”

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Posted 3 years ago

“This is my 3rd pair these are excellent as usual”

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Posted 3 years ago

“Highly recommend 👍👍👍👍”

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Posted 3 years ago

“Delivery was fine”

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Posted 3 years ago

“Good quality product. Excellent customer service.”

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Posted 3 years ago

“First time i have purchased Lowa and i have only given them one serious outing however, my initial conclusions are very positive. Put them through a Munro ascent which included a mix of terrain including scrambling. With my combination of insoles and socks i feel comfortable and supported.”

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Posted 3 years ago

“These are very comfortable shoes and an excellent fit for me because I have narrow feet so the narrow size was perfect. However, the only thing I would say this is my second pair in six months having paid full price for the first was surprised that the soles of the first pair have worn incredibly quickly and it is not due to my weight as I am only 10 stone!! This new pair were sale price as I am not keen on paying full price again and will be looking around for other walking shoes with soles that last longer. So I am rather disappointed hence only 4 stars.”

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Posted 3 years ago

“Found out about Lowa on amazon but the boots I wanted were coming from America... a quick search saw they sold directly from their own site in the UK so I ordered off them. Fast delivery and easy to order.”

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Posted 3 years ago

“Second pair that says it all .”

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Posted 3 years ago

“Loving my Badia boots so far. Easy to break in. Nice and firm under foot and I feel very supported. I particularly like how easy they are to get on and off (front section opens really wide) and this also makes moving my orthotics in and out so much easier.”

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Posted 3 years ago

“Good brand for hiking shoes and so good that they have vegan one”

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Posted 3 years ago

“Lowa boots have been my first choice for boots for over 5 years. I have arthritis in my feet and the support the boots gives me making walking a pleasure not a plain. Many thanks Peter”

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Posted 3 years ago

“Not as good as I expected at all. I ordered 2 pairs of boots in different sizes to see the right fit and both came with rips on them. One was really bad! Sent both pairs back!”

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Posted 3 years ago

“It’s one size small for me please guide me how can I send it back and order one size bigger? Many thanks”

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Posted 3 years ago

“Top-quality insoles and well worth purchasing.”

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Posted 3 years ago

LOWA UK is rated 4.7 based on 3,579 reviews