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LOWA UK Reviews

4.7 Rating 3,585 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,585 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
LOWA UK 5 star review on 5th February 2021
Mark J
12
Anonymous
Anonymous  // 01/01/2019
Soooo comfortable without any wearing in. Hoping they will be waterproof for longer than my previous lowa gtx boots as less stitching to come apart. Definitely looks a better design
Helpful Report
Posted 1 month ago
I've ordered Lowa on line for several years. I like the Renegade trainers better than any. They are comfortable and remain waterproof throughout their long life. If only the soles lasted as long, but then I walk my dog twice every day! This year I am also trying out lightweight boots. I've only wore them once so far, but found them extremely comfortable. I should say I am an octogenerian who does quite a lot of walking so need stable, waterproof, comfortable footwear.
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Posted 1 month ago
I have used the zephyr boot since 2008 and what an amazing boot it is. I will never go away from the lowa brand.
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Posted 1 month ago
Great selection of walking boots. Super speedy delivery and provide half sizes. No complaints here!
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Posted 1 month ago
As yet I have not worn my latest Lowa purchase However, I have always been satisfied with the quality, fit and comfort of Lowa footwear having bought several pairs of both boots and shoes over the years.
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Posted 1 month ago
Fabulous customer service
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Posted 1 month ago
I bought a pair of Lowa boots 13 months ago. They weren't cheap and they started leaking but Lowa wouldn't honor the guarantee because that's only for 12 months. They did offer me a 40% discount on a new pair. Even with the discount I still ended up paying 180 pounds. So I accepted this offer. Separately I have bought some waterproofing agent which I have applied to my new boots in the hope that they will last longer than the old pair. If they don't I certainly won't be paying for a third pair! The new pair arrived with a slight mark on the surface but to be honest I'm beyond caring about cosmetics I just need something to keep my feet dry.
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Posted 1 month ago
Initially the boots were fine but on day 2 of the hike I had blisters on both small toes and the insoles were hard to walk on.
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Posted 1 month ago
I explained to Lowa what I was looking for and the Renegade was what they recommended.
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Posted 1 month ago
Always choose Lowa as the boots suit my foot type. Excellent delivery time and free returns. Brilliant service.
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Posted 1 month ago
Great boots. Customer service is first class. Highly recommend LOWA.
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Posted 1 month ago
Purchased at a good price and delivered promptly
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Posted 1 month ago
Love the boots, truly amazing, but unfortunately, too narrow acros the ball of thefoot / toe line.
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Posted 1 month ago
This is my second purchase having loved my last pair. Great winter boot.
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Posted 1 month ago
My previous Lowa boots had seen their days out after 7 years of continuous use. I'd regularly walk 4 or 5 miles a day in them plus just general use. I always found them comfortable and good wearing. So when it came to renew them, it was a no-brainer that I should choose a reliable and comfortable pair. Ordering on line was simple and they were delivered within 72 hours of placing the order. Once unwrapped, I wore them around the house for a couple of hours and the next day straight into walking again with no problems. They proved to be as comfortable as the proverbial. Thank you Lowa for great communication, excellent delivery service and most of a new pair of comfortable boots that will hopefully last me another 7 years of walking.
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Posted 1 month ago
I've now got four pairs of lowa boots two for winter and two for warmer climate excellent durability and comfort.
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Posted 1 month ago
Top quality boots. Great fit straight out of the box.
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Posted 1 month ago
The shoes were a comfortable fit from the off and really quite stylish for a walking shoe.
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Posted 1 month ago
Ordered Randir GTX boots and very pleased with the quality and comfort. Have required very little break in time and pretty comfortable straight out of the box. Impressed so will probably order another pair at the bargain sale price. Quick delivery and excellent experience. Recommended!!
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Posted 1 month ago
Great comfortable boots , its all i have bought for years for work as a gardener. Only thing that causes me to keep.buy new pairs is the front inner edge of the soles keep coming apart after about 9 months of wearing 5 days a week.
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Posted 1 month ago
LOWA UK is rated 4.7 based on 3,585 reviews