LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,625 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 21st November 2025

Anonymous

Anonymous // 01/01/2019

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“Great boots put on straight out of box and really comfortable.”

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Posted 1 month ago

“Great price and service, boots are amazing quality already walked 50km with no break in issues. I would highly recommend.”

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Posted 1 month ago

“too small. sadly returned. really comfy apart fromthat tho n offering good ankle support for my poorly ankles.”

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Posted 1 month ago

“Quick service, great boots straight out of the box, they went straight into the hills with me!”

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Posted 1 month ago

“Great boots - excellent service”

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Posted 1 month ago

“Great boots and very speedy delivery.”

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Posted 1 month ago

“Really pleased with my Lady Light GTX boots. I followed the suggestion of getting my usual size but they were too small. Free return and no fuss. Ordered the next half size up and they are perfect, even with my swollen feet as they are not a fixed width due to the sizing over the top of the foot. Very happy”

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Posted 1 month ago

“Quick efficient service and quality comfortable footwear. My second pair of boots”

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Posted 1 month ago

“Lovely boots present pair after 4 years are wearing out, reordered but had to return as size is half size smaller, will reorder again but 11 1/2 instead of 11. Can throughly recommend.”

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Posted 1 month ago

“Lowa products seem to be made to a very good standard”

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Posted 1 month ago

“Purchasing experience with Lowa was easy. Quick delivery too. Would use Lowa again if I needed any footwear.”

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Posted 1 month ago

“I initially oredered some laces which seemed to be lost in the post. I contacted Lowa and their excellent customer service sent me another pair! Really pleased with them, good quality laces and of course, they look great with my Lowa boots.”

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Posted 1 month ago

“Have bought 5 pairs of boots from them over the years and they have been great. my most recent purchase online was fast and trouble free even when I had to order a larger size. The return was flawless”

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Posted 1 month ago

“Excellent boots, my second pair, the old one lasted 8 years !!! Couldn’t believe when they arrived in less than 24 hours”

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Posted 1 month ago

“My husband swears by these boots he wears them all the time for work &dog walking really good quality true to size So I have ordered this pair for Christmas”

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Posted 1 month ago

“Needed advice on new insoles, Lowa were very helpful and a reasonable price.”

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Posted 1 month ago

“Very poor quality insole. I wear the Lowa gtx which in itself is great quality. The replacement cold weather insole I purchased just isn’t fit for purpose and moved 2 inches to the rear after wearing them for about an hour.”

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Posted 1 month ago

“Been out in them a couple times and so far brillant - really good support for my arches”

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Posted 1 month ago

“Lowa customer service was excellent. I emailed with a very specific query about walking shoes I had bought in the past (sadly no longer available). I got a swift comprehensive reply which led to me ordering a new pair of shoes that have proven to be as excellent as my original pair.”

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Posted 1 month ago

“I've purchased Lowa's Combat boots GTX MKII and they are really well made. They fit true to size with ample toe space. I went for a 2 mile walk to see if they needed breaking in and they didn't. The Lowa boot leather conditioner works just fine. I hope this design is still around in a few years because these boots are defintely made for walking. PLP”

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Posted 1 month ago

LOWA UK is rated 4.7 based on 3,625 reviews